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“Not clean rooms” 3 of 5 stars
Review of Wingate by Wyndham Missoula MT

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Wingate by Wyndham Missoula MT
2.5 of 5 Hotel   |   5252 Airway Blvd, I-90 Exit 99 / Airway Blvd 1 Block, Missoula, MT 59808   |  
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Ranked #9 of 40 Hotels in Missoula
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767 reviews from our community

Traveler rating
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    96
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    17
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Cora
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 13, 2013

It is disgusting to check into a high price room late at night & take a shower with a plugged-up drain. What happened to the housekeeping/maintenance check list!!! I will never stay at this facility again.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimMissoula, General Manager at Wingate by Wyndham Missoula MT, responded to this review, August 14, 2013
Thank you for letting us know about this. I have reviewed our maintenance tickets for the week prior to your stay, and it doesn't seem that we had any reports of this issue. I regret that it was not brought to our attention by staff members or previous guests. Please know that you can always call down if you need assistance for any reason. We have guest services and maintenance on staff 24 hours a day, and will do our best to make sure you are comfortable. As we speak, there is a staff member in that room making sure the issue has been resolved. My sincere apologies that you experienced this!
Best regards,
Kim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 13, 2013

We were visiting family in Missoula and decided to stay here instead of impose on the family! it was a nice retreat! the kids loved having the pool. they have two waterslides (one is completely covered and one is open) as well as a toddler pool with a small slide and "fountain" to go under and get wet. They also have a fairly large hot tub. the slides are usually open from 4-10 and during that time they have a lifeguard on duty. The kids loved the slides however it didn't leave a lot of "swim" room for just playing in the water. BUT, they go to go down the slides! I definitely could feel the chlorine. i wasn't even swimming and my eyes were stinging from the chlorine in the swim area.

Rooms were very nice and clean and the staff was friendly. It was nice and spacious so there was room to move around even with two queen beds. there is a free breakfast which had plenty of options (including a hot breakfast) so no complaints! Would stay here again.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimMissoula, General Manager at Wingate by Wyndham Missoula MT, responded to this review, August 14, 2013
Thank you for taking the time to write a review. It sounds like all around we provided you with a great stay....I am so glad to hear it. I appreciate you sharing details with future travelers. Happy guests are the best advertising. Hopefully we will have you back soon!
Best wishes,
Kim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Missoula MT

Address: 5252 Airway Blvd, I-90 Exit 99 / Airway Blvd 1 Block, Missoula, MT 59808
Phone Number:
Location: United States > Montana > Missoula
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#6 Romantic Hotel in Missoula
#8 Business Hotel in Missoula
#9 Family Hotel in Missoula
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Missoula MT 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Wingate By Wyndham Missoula Mt Hotel Missoula
Wingate Hotel Missoula

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