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“Comfortable stay, clean rooms, nice staff.” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Kalispell

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Holiday Inn Express Hotel & Suites Kalispell
2.5 of 5 Hotel   |   275 Treeline Rd, Kalispell, MT 59901   |  
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Ranked #6 of 22 Hotels in Kalispell
Houston, Texas
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
“Comfortable stay, clean rooms, nice staff.”
5 of 5 stars Reviewed September 16, 2012

We stayed at the HI Express for three nights on a weeklong trip in the area. We found the hotel as expected, with a very nice room, comfortable bed, extremely clean. The staff was helpful when we called them, and always friendly when encountered around the hotel. The breakfast buffet was good, though for free was not extravagant of course.

The hotel is fairly new and in a great shopping area (near a mall) but is not near the center of town if that's of interest.

Room Tip: Comfortable stay near shopping, but not near middle of town.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abowman, General Manager at Holiday Inn Express Hotel & Suites Kalispell, responded to this review, September 17, 2012
We are glad you enjoyed staying with us on your week long trip. I have an amazing housekeeping staff that really takes pride in providing a comfortable and clean atmosphere. We thank you for choosing the Holiday Inn Express and we hope to have you stay with us when you are in our neck of the woods again! Angie Bowman, General Manager
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254 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Delaware, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 12, 2012

Hotel is located in a mall area north of Downtown and sits out by itself surrounded by field of canola. Very nice room. Very good breakfast buffet the best we had on our two week trip. Pool has lap lanes. Some nights have complimentry food at the buffet, and cookie tray in the lobby. Across the street is a Famous Dave's BBQ my wife and I loved the food. We ate there twice. Go straight north and visit Whitefish. On tues. evening there is a farmers market/ art fair, and many cool places to go. We spent two nights at the hotel giving us a full day in Glacier. Was told by a local to visit Polebridge to check out bakery and bars but we didn't have the time.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abowman, General Manager at Holiday Inn Express Hotel & Suites Kalispell, responded to this review, September 17, 2012
Thanks for taking the time to let us know what you thought of our hotel. We really do appreciate it! We hope that you can schedule another trip to the Valley, as there is always so much to do. We look forward to seeing you again soon. Angie Bowman, General Manager
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Fort Collins, Colorado
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 4, 2012

Again traveling with a bus loaded of Slightly Older Adults we found the hotel to be very well prepared for our large group. The rooms were very nice with refrigerators and microwaves. The bathrooms were very large, which was nice for our group of 4 ladies all trying to get ready at once. The breakfast was as expected at a Holiday Inn Express, everything you could want and fresh.

The staff was friendly and welcoming. I would recommend this property!

Room Tip: All rooms seemed very nice, my group had no complaints. We like the ground floor and it was surpris...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abowman, General Manager at Holiday Inn Express Hotel & Suites Kalispell, responded to this review, September 6, 2012
Thank you for choosing to stay at the Holiday Inn Express. We really enjoyed hosting your group and had great fun meeting everyone. I appreciate your kind words about your stay and will pass along your comments to the team. Thank you. Angie Bowman, General Manager
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Texas
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 28, 2012

Seldom give a 5 star, but they deserve it. Traveled for business and pleasure for the last 40 years and this hotel rates with any of the 5 star we have stayed across the country. People and accommodations were 1st class and only wish we had stayed here the one night that we were inside Glacier NP at Lake McDonald Lodge only 45 miles away. Highly reccomend.

Room Tip: Going to Glacier NP, stay here and drive 45 miles there. You'll sleep better.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abowman, General Manager at Holiday Inn Express Hotel & Suites Kalispell, responded to this review, September 6, 2012
Thank you for the great review. Everyone was so glad you enjoyed your night with us. Centrally located within easy driving distance to Glacier National Park, Flathead Lake, restaurants, shopping, hiking and biking trails, our hotel is a great spot to have as a "home" base when traveling to the Flathead Valley. We hope that your travels will once again bring you back soon. Thank you, Angie Bowman, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
69 reviews 69 reviews
60 hotel reviews
Reviews in 51 cities Reviews in 51 cities
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed August 23, 2012

We stayed here on our visit to Glacier Park. When we checked in it was 90 plus degrees out and we were exhausted from our flight and wanted to take a nap. We checked in and tried to take a nap only to be woken up by Mr. Harley revving up his bike. So we asked to switch rooms to the back and were accomodated which was very nice. You have to run the AC full blast to cool the room and the pillows were not that comfortable are my only complaints after the move.
Staff there are very friendly and acoomodating. 5 stars for the staff! Decent location by new restaurants etc.

Room Tip: I would get a room in the back as much quieter and don't have to hear the Harley's coming an...
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abowman, General Manager at Holiday Inn Express Hotel & Suites Kalispell, responded to this review, August 26, 2012
Thank you for letting us know your thoughts about your recent stay with us. We do value our guests opinions. We have recently added a parking area located in front of our hotel to provide a secure spot for our motorcycle guests, but located it away from our guest room area. We hope that your travels will again bring you to Kalispell. Summers are beautiful here, but spring and fall are wonderful as well. And cheaper too! Angie Bowman, General Manager
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Baltimore, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2012

My family and I stayed at this hotel last week while on vacation. I cannot say enough about how pleasant and accomodating the staff was. In particular, Leeann who cleaned our room was awesome. My daughter loved that she arranged her stuffed animals on her bed after she cleaned, even swaddled her stuffed bunny for her. She even left us a note saying she hoped we were enjoying our stay. We throughly enjoyed the evening cookies and milk in the lobby. The breakfast was amazing every day and there is a light dinner available on certain days. We enjoyed seeing Ginger hanging out in the lobby as we were coming and going. Everything and everyone surpassed our expectations and made our family vacation an amazing experience. Thank you Holiday Inn employees!! The hotel is within walking distance to shopping and restaurants and a quick drive into town gives many more options. We highly recommend stopping by Norm's News in Kalispell. We can't wait to make another trip to Montana!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abowman, General Manager at Holiday Inn Express Hotel & Suites Kalispell, responded to this review, August 26, 2012
LeeAnn is certainly a superstar in our book. She really enjoys meeting her guests and takes great pride in her work. I will share your kind words with her and the entire staff. Thank you for choosing the Holiday Inn Express, Kalipsell and making us a part of your vacation memories. Angie Bowman, General Manager
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Calgary, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 22, 2012

The first room they put us in had tons (dozens and dozens) of bugs that were visible in the sink, bathtub, on the floors and beds. The hotel staff said they thought they had taken care of the problem. We were told they were coming from the canola field and that they were a nuisance factor and not harmful. Either way, how could the staff expect anyone to stay there - you could easily count the bugs by the dozens. If you tried to use the bathroom, you could watch them crawl around your feet on the floor.

The second room they put us in also had bugs, a lot, though not quite as many as the first. It also had a wet sink and hand towel - the bathroom was used (likely by another guest who chose to move rooms), and not cleaned. There were enough bugs that my toddler insisted he didn't want to 'sleep with spiders'. :) We were told there were no other rooms available.

It was late. There was nothing else available in Kalispell. We had to sleep as we had no where else to go with our kids, so I brushed the bugs off the bed and put my kids to sleep. We left all our stuff in our car, slept in our clothes and black garbage bagged our clothes in the morning.

We asked for the name of the bug so we could ensure that we weren't going to be taking the problem home. The hotel was not able to provide us with the name of the bug, just calling it a gnat. The pest control report that the hotel had called it a crawling insect. The staff member also told me that for some reason the 2 rooms we were put in hadn't been treated.

In the morning I received a bill for long distance phone charges - we never made any calls. The staff took care of it, but the lady said that it must have been for the person who moved out of the room around 6:00! If this room was already known to have problem, why were we sent to it. Furthermore, we saw another couple being sent to the first bug covered room we were in about half an hour after we had left it.

In the end, we left as soon as the kids were awake and cut our trip a day short.

Stayed August 2012, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abowman, General Manager at Holiday Inn Express Hotel & Suites Kalispell, responded to this review, August 26, 2012
I am very sorry for the difficulties you experienced at our hotel. Our motto is impress guests, and we certainly did not in this case. This is not something that happens often and we take such things very seriously. You can reach me at 406-755-7405, and we can discuss what additional measures we can take. Thank you. Angie Bowman, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Kalispell

Address: 275 Treeline Rd, Kalispell, MT 59901
Phone Number:
Location: United States > Montana > Kalispell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Kalispell
#4 Romantic Hotel in Kalispell
#6 Family Hotel in Kalispell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kalispell 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
Welcome to our Kalispell hotel located near Glacier National Park. The Holiday Inn Express Hotel & Suites Kalispell is located in the heart of the Rocky Mountains and at the steps of Glacier National Park. We are only six miles from Glacier International Airport. Our hotel in Montana provides breathtaking views of the area with its pristine location, making it a great place to work and play. Travelers needing Kalispell accommodations for vacation will appreciate our close proximity to national parks, nine golf courses within a 45 minute radius and Big Mountain Ski Resort, located only 17 miles from the hotel. You can take a scenic trip to Glacier National Park or take a boat out on Flathead Lake. If business brings you to Kalispell you're sure to find our Montana accommodations suitable to your needs. We provide free wireless Internet access, an on-site Business Center and meeting space. We are also conveniently located near Kalispell Regional Medical Center, Plum Creek and Flathead Community College. All of our Kalispell hotel guests receive a complimentary hot breakfast complete with our signature cinnamon rolls. Our pet-friendly hotel seeks to provide more than just lodging in Kalispell; we want your stay to be an experience. You don't even have to leave the premises to relax in our state-of-the-art whirlpool, Fitness Center and indoor swimming pool. Check out our great Kalispell hotel deals and rates and book your reservation now. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Kalispell
Holiday Inn Express Kalispell
Holiday Inn Kalispell

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