Front desk help, very friendly! Delicious cookies at check-in. Room was very spacious, couldn't believe how big it was...I would have made the bathroom a little bigger. The only complaint that I have...health department requires a mattress pad to be covering the mattress. I took off our fitted sheet, and found no mattress pad,or anything between the fitted sheet and the mattress, at all. That is kinda disgusting. If any bodily fluids get on the sheets, it goes through onto the mattress, and that is gross. Kids loved the pool. Breakfast was amazing..I could have eaten all morning long. Everything was so delicious! For $2 extra per person, they make you an omelet, or whatever you want. Fresh fruit, lots of yummy things that are hard to stop eating. Homemade nut buns. We would stay again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for choosing to stay with us and comment on your experience. I am glad to read that overall you were very satisfied with your stay, yes the ownership did do a little extra when building this property and we all are very lucky to operate it. I know what you mean regarding the lack of a mattress pad as that's exactly what I thought when first learning about our beds 7 years ago. The beds are very unique and designed specifically for Hilton Hotels in that they do not require a mattress pad due to the fabric used in making the mattress top. The technology takes care of the need and remains very sanitary. Thank you again for staying with us and I look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.