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“Nice hotel south of Kalispell” 4 of 5 stars
Review of BEST WESTERN PLUS Flathead Lake Inn and Suites

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BEST WESTERN PLUS Flathead Lake Inn and Suites
2.5 of 5 Hotel   |   4824 US Highway 93 S, Kalispell, MT 59901   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #1 of 22 Hotels in Kalispell
Certificate of Excellence 2014
GreenLeadersBronze level
BC
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Nice hotel south of Kalispell”
4 of 5 stars Reviewed October 12, 2012

Se stayed here for two nights because the closer hotels were booked even though weekdays in October. Public and guest areas were clean and attractive and staff was very friendly. Had some miscommunications though - room was as far from desk as possible and when arriving, the key did not work - so all the way back to front desk, through the parking lot because no access from stairs. Then next morning met cleaning staff and when we answered we did not need clean towels, they assumed we did not want any service - so no coffee in room and garbages full. Breakfast was good but more miscommunication - we were told 9:30 but were there just before 9 and had breakfast. Several came after 9 to learn that breakfast ended at 9. To their credit, staff did eventually decide to continue breakfast (but some were already turned away). We did enjoy Bigfork and our visit to Kalispell and the hotel is fine if you understand you are in a rural area and not in the the city.

Room Tip: Elevator is at front of hotel so all rooms down the hall are further and further away - elderly and...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric B, Owner at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review, October 18, 2012
We are very grateful that you took your time to offer feedback on your time spent with us! We have such a wonderful staff here, they are willing to go above and beyond the call of duty as well as work longer than expected to see that customers needs are met.

We are very happy to bring items to rooms as well as make second or even third trips for service if need be to make sure that our guests feel as if they are at a place better than at home. We’ve changed our breakfast hours recently as well to our winter hours, this provides a greater convenience for everyone staying here.

A few of the greatest reasons to stay with us like you said, other than the wonderful service received and beautiful rooms, is for the short walk to the amazing Flathead Lake and quick drive to either Lakeside, Somers, Bigfork, or Kalispell. It’s a very central location to all of these places.
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343 reviews from our community

Traveler rating
    263
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    12
    4
    1
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106
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Billings, Montana
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 9, 2012

I booked this hotel on hotels.com based off availability and reviews left. It was everything I expected based on reviews; it was a nice place. For us, there really was no convenient place as we were traveling to Glacier one day, Big Fork the next then an Estate for a wedding so wherever you stay, you are traveling a lot back and forth. The room was nice; it was clean and comfortable. My only complaints was the continental breakfast - way too big of a set - up for what they had staffed; if you plan on eating there, get up early and wait in line before it opens. They ran out of food Sat and Sun. By the time the eggs were refilled, there were no biscuits, and no more to be found. Even ran out of plastic-wear, no orange juice or coffee. We felt bad for the 2 ladies working the breakfast area. Running their butts off and getting nowhere. So, find a quaint cafe if you want a good breakfast; or go in when it opens and just wait it out until all food is re-stocked, if that is the case. And, my other complaint, were all the screaming and running kids in the hallway; but, that is no fault of the hotel, I guess just poor manners for the rest of the guests trying to enjoy a peaceful stay. We highly recommend Tiebuckers restaurant in Somers which is about 4 miles away. They had a lady playing piano - great food and atmosphere. We had a great trip and a great stay at BW - breakfast wasn't what we hoped for and that was a main reason for staying here - a good continental breakfast. So, sadly, we did not get what we paid for in that regard but we managed and had a nice lunch at the Pocket Stone cafe in Big Fork. I'd stay here again - but I'm bringing my own bagels! :-)

Room Tip: Request a room NOT Located on 2nd floor by breakfast bar - you will have 100's of yelling/scream...
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric B, Owner at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review, October 11, 2012
Thank you very much for taking your time to offer feedback on the hotel and the service we provide! We want to make sure that every guest is treated like they are apart of our family here and I apologize for the business of our breakfast on the morning of your stay. I am going to have a meeting with our team to discuss how we can server you and other future guests more effectively on mornings where we are busier than expected. I am so very glad to hear that the other parts of your stay with us went really well and that you were able to enjoy some of the nice restaurants in this area.
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Kalispell, Montana, United States
1 review
5 of 5 stars Reviewed October 7, 2012

I am truly in awe and blessed by the amazing Hospitality and attention to detail that was given to us by the Management and staff. I have been doing events for over 25 years form small to large events of over 5,000 ppl and this experiance has been by far the best yet..I never had a event run so smoothly, the staff had things covered before I even asked. You can feel and see that the staff is genuine with the care we received.
The Grand Ball Room not only presents it's elegance and beauty it comes with amazing History as it has been host to the Beautiful Flathead Valley for years, the Hotel and Property is a Legend. The new owners and staff have a vision of new growth that will surely surpass your expectations!
I will recommend this Amazing facilty for any type of event, Conventions, Weddings, Celerbration of Life, Christmas Partys, Reunions and more. Thank you from all of us.....and God Bless

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric B, Owner at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review, October 24, 2012
We are so glad that we could host this celebration of life event. We really see ourselves as more than just a hotel, we want to be a place of great care for important events in life. We are proud to be a part of our city and thankful you allowed us to help through a difficult time.
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Nieuwegein, The Netherlands
Top Contributor
80 reviews 80 reviews
43 hotel reviews
Reviews in 52 cities Reviews in 52 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 5, 2012

We stayed two night in this hotel. We enjoyed our stay, because we had a beautiful room with comfortabel beds. The staff was very kind and we had a good breakfast in the morning.
It is about an hour to drive to the Glacier NP and about 8 miles south of Kaliispell. The first night we had a problem in finding a restaurant in the neighborhood, the nearest we found was at least a 10 minutes drive

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric B, Owner at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review, October 9, 2012
Thank you very much for taking the time to offer your feedback on our hotel! I’m very happy to hear that your stay with us was so great and that you were able to visit the natural beauty surrounding the location. With the location however, we are a little ways from some of the more mainstream restaurants, our front desk staff are a great resource for finding some of the more local places.
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Sunnyvale, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed September 26, 2012

Good location for visiting in this area. Good road in this area, clean air, great views, beautiful lakes. Close to Glacier National Park. People are friedly hard working willing to answer ?. I was born in this part of Montana, and go back as often as I can.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric B, Owner at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review, September 28, 2012
We really appreciate you staying with us and being a part of our family here in the beautiful Kalispell area at the White Oak Grand! It’s an honor for us to know that a Kalispell native could be served so well at our location! We hope to see you back here soon, Thank you again for staying with us!
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Utrecht, The Netherlands
1 review
5 of 5 stars Reviewed September 23, 2012

Very nice and helpfull staff, clean rooms, a lot of services (incl. good Wi-Fi and AC), good breakfast buffet and they are working on an amazing bar and ballroom for parties and receptions. The hotel has a very good location nearby Flathead Lake, Watersport activities and Helicopter Tours.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric B, Owner at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review, November 22, 2012
Hi Cris_Broseliske,

Thank you very much for staying with us and your wonderful review of your time here.

I wonder if you got to go on the Helitour…? I have not personally experienced that yet but, it sounds amazing! If you did, I would love to hear more about it. There are so many things to do around here though like you said. It would take a few trips for someone to experience it all. A great alternative is to just get the bucket list out of the way.

I hope you get to make good use of the bar and ballroom next time you come through.

Thank you very much for staying here and we look forward to seeing you again.
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Syracuse, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 22, 2012

The room was clean and orderly. The staff was very helpful and welcoming. They were very excited about getting our business and were a blast to talk to. The hotel is a little farther south of Kalispell than was desirable for us, but it helped offset the cost. Only thing that could have really made this better is if they had a hot tub, or were willing to turn up the pool temperature.

Room Tip: Ask for Stephen. He will set you up with a good deal.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric B, Owner at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review, September 26, 2012
Thank you so much for taking your time and providing feedback for our hotel! We are really excited that you stayed with us and that you were able to feel as if you were a part of the family here at the White Oak Grand. It is our guests that make this place great although, we really strive to make your stay here a memorable experience. We look forward to seeing you and your friends here again real soon!
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Additional Information about BEST WESTERN PLUS Flathead Lake Inn and Suites

Address: 4824 US Highway 93 S, Kalispell, MT 59901
Phone Number:
Location: United States > Montana > Kalispell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Kalispell
#1 Romantic Hotel in Kalispell
#1 Family Hotel in Kalispell
#1 Business Hotel in Kalispell
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Flathead Lake Inn and Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
BEST WESTERN PLUS - Flathead Lake Inn and Suites is conveniently located between Kalispell, Bigfork and Lakeside in the heart of Montana's Rocky Mountains, at the junction of U.S. Highway 93 South and Montana Highway 82, gateway to the Flathead Valley, beautiful Flathead Lake and the quick route to stunning Glacier National Park. This hotel offers splendidly arranged rooms and extraordinary service, with fantastic views, an array of things to do, and places to visit just minutes away.Each morning a complimentary deluxe full hot breakfast is served featuring eggs, sausage, waffles, sweet rolls, biscuits, gravy, and Montana hot apple oatmeal. If you are in the mood for alternative dining choices, several quality restaurants and drive-inns are located within a few minutes’ drive of the BEST WESTERN PLUS Flathead Lake Inn and Suites.In addition, to the 24-hour swimming pool and exercise room, there is a guest laundry, a business center, and free parking. Business events, weddings or special occasions can be accommodated in one of the large banquet rooms, with space for up to 650 guests and free parking for all.BEST WESTERN PLUS Flathead Lake Inn and Suites is just a short walk to Flathead Lake and within minutes of shopping, eateries, breweries, theaters, wilderness hiking trails, lakes and streams for fishing, championship golf courses, horseback riding, rodeos, powwows, jet skiing, sailing, boating, rafting, ice skating, sledding, snowmobiling, downhill and cross-country skiing, outstanding arts and culture, beautiful scenery, abundant wild life, charming small towns, and warm western hospitality.Whether traveling through Montana on vacation or on business, find your rest at the BEST WESTERN PLUS Flathead Lake Inn & Suites in Kalispell, Montana where you will find the level of comfort you desire at a price you can afford. Make your reservations today. ... more   less 
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Also Known As:
Best Western Plus White Oak Grand Hotel Kalispell
Best Western Kalispell
Kalispell Best Western
Best Western Hotel Kalispell

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