Staff was friendly and pleasant. Hotel is older. Rooms are small but clean. Decor is rather dated and outlets for electronic devices awkward and limited. At check in I was asked if we preferred a first floor room and when I said "if possible" we were given a room for people with disabilities. This was Ok although we didn't require it. I can not be certain if the room I reserved was for a queen bed (that is the minimum size I generally select) but we were given what appeared to be a double or the world's smallest queen size. The bed was soft and uncomfortable and, I believe, due for replacement. The breakfast buffet was typical of chain but more limited than some. Pastries were dry and stale. Fruit juice was watery. Breakfast area a bit crowded but not a problem because at 8 am I was the only one using it. Apparently others were not impressed with offerings either. Requested a wake up call as we had to unplug radio to use the outlet for something else. Wake up call didn't happen. Some traffic noise. Housekeeping was extremely loud (joking and laughing in hallway at full volume). Late sleepers beware. No consideration for you here. In conclusion, its not an awful place to stay but I would try to book a higher rated one. We have stayed in far better places for less money.
- Also Known As:
- Comfort Inn Helena
- Official Description (provided by the hotel):
- The Helena Comfort Inn® is nestled at the foot of the mountains, close to many quaint historic sites like the Montana Historical Society Museum, known locally as Montana's Museum. Shopping is close by at the Capital Hill Mall, located less than one mile away, and in downtown Helena at the Last Chance Gulch Pedestrian Mall, one of the only walking malls left in America. The Helena Regional Airport and Carroll College are within three miles. ... more less
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