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“Last choice in Helena.” 2 of 5 stars
Review of Super 8 Helena

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Super 8 Helena
2.0 of 5 Motel   |   2200 11th Avenue, Helena, MT 59601-4843   |  
Hotel amenities
Ranked #16 of 22 Hotels in Helena
Grand Junction, Colorado
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Last choice in Helena.”
2 of 5 stars Reviewed December 11, 2013 via mobile

I travel for a living. I spent three nights in this hotel. Staff was friendly when they could be found. I returned the second day @ 1:40pm and discovered that my room card no longer worked. I went to the front desk. No one was there. I called the motel no one answered. I waited 40 minutes before anyone appeared. Upon checkout I had to go look for staff outside smoking to get a receipt. The bed was hard. The room heater was impossible to regulate room temp. It was -20 outside and maid service turned the heater off. Breakfast was great. I go to Helena for family a lot. I don't wish to stay here again.

Stayed December 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan P, General Manager at Super 8 Helena, responded to this review, December 24, 2013
We are sorry that you had a bad stay with us but thank you for the review so we can work on these problems. Please come and stay again and give us another chance. Happy Hollidays
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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240 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Kalispell, Montana
1 review
5 of 5 stars Reviewed November 6, 2013

I traveled from Kalispell to Helena and stayed in the super 8 it was a great stay really updated rooms. The rooms had new fridges and microwaves and very nice flat screen tv not to mention great bed. And in the morning the breakfast was really good also upon checkout the front desk clerk Michael was very nice and was very helpful with all questions! I will be back

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan P, General Manager at Super 8 Helena, responded to this review, November 15, 2013
Thanks so much we are so happy you had a great stay with us and hope to see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Helena

Address: 2200 11th Avenue, Helena, MT 59601-4843
Location: United States > Montana > Helena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #16 of 22 Hotels in Helena
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Helena 2*
Number of rooms: 102
Reservation Options:
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Also Known As:
Super 8 Helena Hotel Helena
Super Eight Helena
Helena Super 8
Helena Super Eight

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