The Helena MT Red Lion location is good and the office staff were capable and friendly, but the room was not properly cleaned. There were two or three mint-Oreo cookies under the edge of bed, not visible because the were under the bed skirt (dust-ruffle) at the edge of the bed. One was intact, but when I walked around the bed and my foot went under the dust ruffle, I crushed it, and ended up with Oreo crumbs and mint creme on the bottom of my bare foot. The other cookie was already crushed, and the crumbs were spread about between the bed and the wall. Also not pleasant to walk on, since the crumbs had some of the mint creme on them as well.
When I was checking out, I opened the dresser drawer, which I hadn't used, to see if perhaps I'd absent-mindedly put something in it, and I found several half-full bags of Cheetos or other kinds of snack chips.
The free Wi-Fi was initially inaccessible by my Chrome browser, but I was able to get it using the Apple Safari browser. Once I established contact with Safari, I was able to switch to Chrome. My son, in a nearby room, had the same experience with the Wi-Fi, so you might want to have Firefox or Safari available on your computer if you want to connect.
All in all, even though the bathroom was clean and the beds were comfortable, the experience was pretty-well marred by the pest-bait that was in the room. A few more rooms like that and the Red Lion would have to be renamed Red Roach.
- Official Description (provided by the hotel):
- Conference Hotel located 2 miles east of city center & 3 miles from airport (courtesy transfer). ... more less
- Reservation Options:
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- Also Known As:
- Red Lion Helena
- Helena Red Lion