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“Need a ride? Excellent service just when you need it.” 5 of 5 stars
Review of Red Lion Colonial Hotel

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Red Lion Colonial Hotel
3.0 of 5 Hotel   |   2301 Colonial Drive, Helena, MT 59601   |  
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Ranked #12 of 22 Hotels in Helena
Great Falls, Montana, United States
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Need a ride? Excellent service just when you need it.”
5 of 5 stars Reviewed 3 days ago NEW

Really appreciated the ability to get to the Montana State Capitol during the session. Parking at the Montana State Capitol can be difficult at certain times of the day, you can get to where you need to go in under 15 minutes.

  • Stayed January 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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83 reviews from our community

Traveler rating
    23
    28
    18
    8
    6
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18
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
Layton, Utah
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed there 8-10 January 2015 for business. The hotel is in the midst of major remodeling, especially in the restaurant, bar, espresso bar, and meeting spaces. The lobby and entry are being overhauled. When finished it should be nice, but unfortunately not much is happening with guest rooms. The furnishings in my room were dated and worn. The room size is very generous however. The bathroom is OK and countertop space around the sink is good. The bathtub/shower is pretty worn out. I had a problem with the room and reported it to two different people on two different days and it never got resolved...that was unsatisfactory. If you have an event that needs meeting space this is a great location. If you are traveling for leisure and only use the guest rooms, keep looking. There are some nicer spaces in Helena.

Room Tip: Pick a room on the second floor...on the ground floor you can hear folks walking around above.
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  • Stayed January 2015, traveled on business
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitefish, Montana
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I were in Helena for a business meeting and staying at the Red Lion with a large group of people. The front desk agents were very courteous and friendly upon arrival and managed to get several people checked in within a short amount of time. The dinner at the banquet was delicious and offered a little something for everyone. It appears as though they are undergoing an extensive remodel so it will be exciting to see how it looks in a couple of months - so far it is looking great!

Room Tip: While undergoing construction, the dining and bar options are extremely limited. I would suggest pla...
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  • Stayed January 2015, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Falls, Montana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 15, 2014

Accomodating staff after we complained about being right next to stairs, laundry room with thumping sneakers in the dryer, and a patio door right out to the smoking area complete with chairs and outside ashtray. Besides the front desk? Yuk. Incredibly dirty, nasty. Will never stay here again.

  • Stayed November 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena
2 reviews
3 of 5 stars Reviewed October 30, 2014

A few slight problems with the reservation but overall, good stay. The people at the restaurant and housekeeping were very friendly and helpful. I wish the people at the front desk were more professional in appearance and demeanor

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Red Lion Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandwich, MA
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 28, 2014

We stayed only one night for an early flight the next morning. Our room was large, very clean, had a refrigerator and microwave. We had dinner at the hotel restaurant. The food portions were huge. Couldn't finish the meal. We have never heard of this chain but if came across it again would definitely stay there. Hotel also offered airport shuttle.

Room Tip: There are only two floors to the hotel. We chose the 2nd floor.
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  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 22, 2014

While travelling through Montana I booked a number of hotels in different cities. The Red Lion in Helena is in the process of a remodel. The rooms were very good size, clean, quiet and great wi-fi. Will definitely stay there on a return trip.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Lion Colonial Hotel

Address: 2301 Colonial Drive, Helena, MT 59601
Phone Number:
Location: United States > Montana > Helena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 22 Hotels in Helena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Colonial Hotel 3*
Number of rooms: 149
Official Description (provided by the hotel):
Conference Hotel located 2 miles east of city center & 3 miles from airport (courtesy transfer). ... more   less 
Reservation Options:
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Also Known As:
Red Lion Helena
Helena Red Lion

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