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“Beautiful hotel. Great place for a conference but a little pricey.” 4 of 5 stars
Review of BEST WESTERN PREMIER Helena Great Northern Hotel

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BEST WESTERN PREMIER Helena Great Northern Hotel
3.0 of 5 Hotel   |   835 Great Northern Blvd, Helena, MT 59601   |  
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Ranked #1 of 22 Hotels in Helena
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Beautiful hotel. Great place for a conference but a little pricey.”
4 of 5 stars Reviewed October 8, 2012

I stayed at the hotel for a conference. The room was modern, spacious & clean. All the meals were provided during the conference. The service by the staff was excellent & the food was great. The price was a bit steep but I received a discount because I registered through the conference. It was probably more than I would normally pay if I ha not received the discount.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review, October 15, 2012
Thank you for taking the time to post on Trip Advisor - we have many pleased guests that have satayed with us - to better ourselves, it is important to hear the good and the bad. I hope you have an opportunity in the future to stay with us again!
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428 reviews from our community

Traveler rating
    322
    84
    15
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Polson
1 review
5 of 5 stars Reviewed October 5, 2012

After months of planning a convention, the Great Northern Hotel in Helena was the perfect choice. The entire staff were very professional when putting on a conference for almost the entire week. The rooms were great, the food was fabulous and the location was perfect for what we needed. I would highly recommend the Great Northern Hotel for any occasion, a 1 night stay or a 5 day conference.

Room Tip: The King feature room is spacious and very quiet. We loved the kitchenette as well.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review, October 8, 2012
Gary - thank you so much for your kind words. We are proud of our hotel and the great staff we have here! We look forward to seeing you in the future, whether you are on business or pleasure!
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Forsyth, Montana
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 30, 2012

We just returned from a convention held at the Best Western Great Northern Hotel. As part of the planning committee for this event, my husband and I were totally impressed with every aspect of this hotel during the time we were there. The Sales, Catering and Banquet staff were the most friendly, accommodating people we have ever encountered. We had numerous last-minute needs and every member of the staff we asked to do something "extra" for us did not hesitate for a second; they seemed anxious to help and dropped whatever they were doing to find what we needed, set it up, or do whatever they could. The meeting rooms were set up efficiently and precisely as we requested. The meals, breaks and beverage services were all well done and very nicely presented. Even after being there for five days, we were "wowed" every day by the extra effort put in by all concerned to make our event a success. We had nothing but good comments from our attendees -- and no complaints at all, which is quite an achievement considering we had over 100 people! Many were saying they hoped we would bring the convention back to this hotel in the future.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review, October 1, 2012
Mike - we so enjoyed having your group in! Thank you for taking the time to comment on Trip Advisors so that our future customers hear direct from other guests!
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Kalispell, Montana
1 review
5 of 5 stars Reviewed September 28, 2012

I stayed here for a 2 day training and it was perfect. Breakfast was great, the room was awesome, and staff was excellent. Close to downtown with lots of choices for good food. Hot Tub & Pool were great for an evening break from meetings.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review, October 1, 2012
Thank you! We aim high and feel the joy of an satisfied customer! Thank you, thank you!
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Butte, Montana, United States
1 review
5 of 5 stars Reviewed September 24, 2012

Location is great; close to Last Chance Gulch, the heart of historic Helena. The first time I stayed at the Great Northern it was brand new. Energy saving bulbs of about 15 watts had been installed so the only place you could really see was the bathroom! I was so happy on my recent return visit to see the lighting greatly improved. Someone in management realized people like to work on business papers, read and just enjoy a very pleasant room with good lighting! Thanks!

Stayed September 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review, September 26, 2012
Thank you! We do listen and are continuing to look for better ways to offer guest the light needed! We appreciate your continued patronage!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walnut Creek, CA
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 21, 2012

My husband and I chose this hotel based on the recommendations on Tripadvisor and the reviews were right on. We were on our way to Glacier National Park and stayed the one night in Helena, Montana to visit the Archie Bray Foundation (an old brick yard that is converted to a potter studio). The hotel was one of the nicest and comfortable of the Best Westerns. The rooms had very good beds and were clean and well decorated. I would definely stay there again.
It was as good as a Starwood hotel. It is conveniently located in the downtown area where you can find good restaurants rather than the typical fast food places. The cathedral is not to be missed. The stained glass windows are magnificent. Also the farmers market on Saturdays is worth a visit. Besides vegetables, there is jewelry, pottery, weavings etc. to shop for made in Montana items.

Room Tip: The front desk asked us which floor we like to have. That is a first! We chose the third floor. I...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review, September 23, 2012
So pleased to hear you enjoyed your time at our hotel. Helena has much too offer our visitors and it is great that you were able to take some of them in. More to explore! Please come back! Thank you for your great comments -
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Kalispell, Montana, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 21, 2012

Very nice clean motel. Decorated in Railroad motif. Loved the picitures on the wall and the shower curtain with the RR emblems. Would stay here again. Great proximity to downtown Helena. Would definity stay here again and explore the historical area.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review, September 23, 2012
A beautiful drive from the Flathead to Helena this time of year - we appreciate you taking the time on Trip Advisor! Please come again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER Helena Great Northern Hotel

Address: 835 Great Northern Blvd, Helena, MT 59601
Phone Number:
Location: United States > Montana > Helena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Helena
#1 Romantic Hotel in Helena
#1 Business Hotel in Helena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER Helena Great Northern Hotel 3*
Number of rooms: 101
Official Description (provided by the hotel):
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 
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Also Known As:
Best Western Helena
Helena Best Western

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