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“Awesome beds!” 5 of 5 stars
Review of Comfort Suites Helena

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Comfort Suites Helena
2.5 of 5 Hotel   |   3180 North Washington Street, Helena, MT 59602   |  
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Ranked #2 of 22 Hotels in Helena
Billings, Montana
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Awesome beds!”
5 of 5 stars Reviewed September 22, 2012 via mobile

We had a king suite and the bed & pillows were so comfy! It was also very quiet. The breakfast was good, with lots to choose from. There is a Chilis and Macaroni Grill right down the street. Would definitely stay again!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, October 2, 2012
Thank you for the awesome review. We look forward to being able to spoil you again on your next stay with us.
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185 reviews from our community

Traveler rating
    152
    26
    4
    1
    2
See reviews for
55
45
5
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Superior, Montana
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 21, 2012

I have to stay in Helena often, and have been to most of the local hotels. This one is newer, the rooms are beautiful and big - so much so, that we actually liked to spend some time in the room in the evening with friends! Couple detractors: thin walls - could hear the TV next door, and for me, the breakfast was just so-so. There were a couple hot entrees of eggs/breakfast meat, but the majority of the offering were just average breads. The hardboiled eggs were green from over cooking/poor cooling and not edible. But as a fussy eater, I usually have to bring my own stuff, and the room had a refrig and microwave to keep me happy with food options. I'll go back, and be more than happy to stay here.

Room Tip: Try the Macaroni Grill nearby; the parking lot may look full, but there's lots of welcoming tabl...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, October 2, 2012
Thank you so much for the feedback. We are happy to offer and very large array of fruits and cereals in additon to the eggs. Our waffles are the rave of all our guests and maybe try some of that fare the next time you visit us. We are very appreciative for your stay. Thank you.
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Orem Utha
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 15, 2012

This place is not as clean is the one in Orem Utha but it is better then a lot of other places to stay
the person was very helpful very kind they give me a good rate . the front looks very good . But
the room was clean for the bath room was not all the way clean.

Room Tip: It is a good place to stay because of the location. the pople are very nice. And kind all the rest l...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, October 2, 2012
I am sorry that our room did not meet up to your expectations. We have since stepped up the room checks before they are rented so that we may exceed all expectations of every guest. Thank you for the feedback
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Red Deer, AB
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed September 13, 2012

As the title indicates, "Comfort" is in their name! This newly built Comfort Suites offers great value for the $. My son and I stayed July 18th, 2012, on our way from Yellowstone. The Hotel is located close to the airport and is off Highway 15 but far enough away to be quiet at night. Check-in/out was quick and efficient completed by friendly, helpful front desk personnel. The 4th floor, non-smoking room was nicely appointed with modern furniture, including a 42” HD, flat screen TV, small fridge, coffee maker, iron and ironing board. Queen beds were equipped with comfortable “comfort top” mattresses. Wi-fi is available in all rooms. Bathroom was clean with shower/tub combination, hairdryer and complimentary toiletries. Air conditioner was quiet and efficient. Nicely equipped fitness room provided c/w towels. The very large swimming pool would be the envy of any small city. The free Continental breakfast is one of the best I have encountered. Both hot and cold breakfast items are offered in a spacious, clean breakfast room. Complimentary coffee is available all day. On-site laundry facility is available. Lots of free parking is available. Surrounding landscaping is well maintained and adds to the ambience of the building. The building is located in a Shopping Centre which provides a number of retail stores, including Costco, casino and restaurants. Great place for one night or an extended Helena vacation/shopping stay!

Room Tip: "Ask for 4th floor rooms. They are quieter!"
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, October 2, 2012
Thank you for such a stellar review of our rooms and hotel. We pride ourselves on all the aminities which make your stays that much better and feel like home. Come visit us again and enjoy all that Helena has to offer
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 7, 2012 via mobile

We got an awesome rate to stay that we ended up extending for an additional night! The hotel is very clean, and looks pretty new. The staff are great ad very friendly. The hot breakfast was pretty good, and the staff managing that area were great too. I was almost finished eating close to the time they finished serving breakfast, and the lady asked if I wanted any more waffles before she was going to close down the waffle station. Super nice gesture!
The pool and hot tub were nice, clean. Didn't go to the gym, but it looked fair.
We would come again!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, October 8, 2012
Thank you so much for the kind update regarding your stay. Please come back and visit us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 5, 2012

Hotel looks almost new. Service was excellent, pool and hot tub were great. Room was very spacious and roomy. Beds were very comfortable. Clean bathrooms, and hotel had modern updated features without looking too spacey. Good variety of breakfast items.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, October 2, 2012
Thank you for such a good review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Deer, Alberta
Top Contributor
89 reviews 89 reviews
43 hotel reviews
Reviews in 52 cities Reviews in 52 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 30, 2012

This was a wonderful find! We had a LARGE, beautiful room with 2 queen beds and a sofa and a very nice microwave/fridge area. There was a large screened tv and a very nice bathroom. When we walked in the room it smelled like fresh new carpet - nice! Everything was VERY clean, very nice and NEW! Beautiful! Also, the beds were very comy and there were lots of nice fluffy pillows. Breakfast area was lovely - it was your typical breakfast fare but had one thing different - "spice" waffle batter which was very yummy. We will definitely stay here again!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff L, Manager at Comfort Suites Helena, responded to this review, October 23, 2012
Thank you for the review , our waffles are the rave of all our guests and we have different flavors for your next visit. See you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Helena

Address: 3180 North Washington Street, Helena, MT 59602
Phone Number:
Location: United States > Montana > Helena
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 22 Hotels in Helena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Less than two miles from the Helena Regional Airport, the Comfort Suites hotel of Helena, MT is within walking distance to restaurants, shopping and retail stores. Helena’s newest hotel, Comfort Suites is also 3.5 miles from downtown Helena and the Montana Historical Society Museum. Other attractions close to this Montana hotel include: •Gates of the Mountains •Great Northern Carousel •Grandstreet Theatre •Holter Museum •Original Governor’s Mansion •Spokane Bar Sapphire Mine. You’ll enjoy the indoor heated pool, hot tub and exercise room at this Helena hotel. Other amenities include: •Free hot breakfast •Free high-speed wireless Internet •Free Airport shuttle service •Free local calls All rooms are nicely appointed with a microwave, refrigerator, coffee maker, hair dryer, 42-inch flat screen TVs, iron, ironing board, sofa sleeper, and pillow-top mattresses. Business travelers will appreciate the business center with access to copy and fax services as well as 900 square feet of meeting space. This is a non-smoking hotel. Free ample truck and bus parking is available. Designed for business and leisure travelers, the Comfort Suites hotel of Helena will exceed your expectation when visiting this area of Montana. Make a reservation today and enjoy all we have to offer. ... more   less 
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