Once upon a time I loved staying here.....
The person who took my reservation and happened to check me in - I think it was Cindy?. She was nice and check in was great. I didn’t appreciate the other “clerks” kibitzing while were we talking and taking care of the business of checking in. I wasn’t sure why they kept interrupting. (?)
The room was good, it was clean and well laid out. I liked having an 3/4 size kitchen, plus being able to use their pans and dishes was nice. The bed was fairly comfortable and I slept okay. I did try to eat their breakfast. The meat and eggs are terrible, so if that is what you want, lower your standards on your way into the breakfast room. The other food look fairly safe if you like yogurt and toast. The coffee was okay!
The only real problem I saw was that every time I walked through the lobby the girls at the desk were flirting with some guy. Different guy every time. Some of them didn’t look like guests. (?) Even if they were it came across as pretty low rent. I was glad that nothing happened that I need to talk to the desk as it was unapproachable. This proved itself true as the checkout was cold and unfriendly. I was leaving so I guess they didn’t need to be nice anymore. Cindy was the only friendly face I saw.
So over all the training and friendliness has really fallen off with the staff. Being nice - looking nice - doing their best - It goes a long way towards the guest wanting to come back. That was the case the first time I stayed here, but this recent stay may be my last.
- Official Description (provided by the hotel):
- Located just north of the Helena Regional Airport, the Residence Inn by Marriott is the place in Helena where out of town guests will feel at home. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. Our lobby is "comfortably upscale" and is the place to sit around the fireplace, play games with the family, or watch an event on the big screen television. This is where we also serve our complimentary hot breakfast buffet daily and the evening social Monday-Thursday nights which is a light meal with beer and wine. Guests can stretch out and unwind in the 4,300 sq. ft. Indoor Aquatic Center, at the Fitness Facility, or the Outdoor Deck which has a BBQ grill for guest use. Spacious suites with stunning mountain views offer a fully equipped kitchen, living room, master bedroom, and bath. We'll make sure you thrive during your stay at the Helena Residence Inn. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Cheap Tickets, Expedia, Orbitz, Marriott, Despegar.com, Odigeo and Tingo so you can book your Residence Inn by Marriott Helena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn Helena Hotel Helena