The front desk people were very help full, the room was very clean, the beds were comfortable, I would stay there again. They give us good directions, to the place we needed to be at. The place was being work on.

The hotel exterior looks like it is getting a make over. There was paint scaffold in the parking area, which created an obstacle course. My family had 2 hotel rooms. In one room the clock numbers for minutes didn't work. And in my room the toilet kept over flowing. The customer service was great and came to fix it, but it still kept over running.
The carpet is old and dingy. Our room air conditioner/heater was very old, but the second room had an automatic settings. We had to leave early in morning to catch a flight - so I can't remark on the breakfast.

When i was checking it seem to go good until I got my bill slid under my door at mid night. look at it and they charge my card for the room to they told me they wasn't going to because we were gonna pay cash. I had a big problem when I was check out with the assistant manger gave me attitude I did not prove them to charge my card!!

Btw the beds were very comfortable and clean

Didn't get to make it to breakfast because I was at the front desk tryin to straighten this out at 3 am

After calling around my friend was able to negotiate the best rate at this hotel for our recent shopping trip to Great Falls. The location was really good and very close to the mall and restaurants. We didn't have any problems at all with parking with all of our comings and goings. The weather was incredibly hot so the ice water (and cookies) at the entrance was a welcome treat. The staff at check in were kind and welcoming. Breakfast was good and there was a nice looking pool. The room was ok with working air conditioning and nice soft beds - what I prefer - but might be a nightmare for those who prefer a firm mattress. Our first night was quite perfect. BUT the problem was the second night when the bathroom smelled so bad of cigarette smoke we could hardly stand it and my friend had an allergic reaction. We prefer non smoking hotels for a reason! We realized that there were signs posted by the entrance but we didn't sign/inital any type of no smoking policy like we've done at other hotels. We called the front desk clerk and he actually came up to our room but he said he couldn't smell the smoke. This is possible I guess because it was off and on strong. He offered to give us a different room but by this time it was late and we had bags and bags of stuff that we would have had to move. So we just kept the bathroom door closed. After reviewing our bill we found a discount of $20. My friend decided to speak to the manager who was very accomodating and unexpectantly gave us our second night free of charge. Overall decent location, comfortable rooms, and accommodating staff. Will we stay again? Yes!