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“Don't Judge This Book by its Cover!” 4 of 5 stars
Review of Greystone Inn

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Greystone Inn
2.5 of 5 Hotel   |   621 Central Ave., Great Falls, MT 59401   |  
Hotel amenities
Ranked #16 of 29 Hotels in Great Falls
Edmonton, Canada
Top Contributor
119 reviews 119 reviews
47 hotel reviews
Reviews in 73 cities Reviews in 73 cities
53 helpful votes 53 helpful votes
“Don't Judge This Book by its Cover!”
4 of 5 stars Reviewed November 14, 2012

There were many things we enjoyed about the Greystone Inn. The general manager was very friendly and helpful in all aspects, whether is was regarding something she could provide us for the stay or making phone calls to specific stores to enquire about their hours of operation. She even gave us information (i.e. websites) regarding some of the amazing decor she had purchased.

The price definitely was right and fresh coffee first thing in the morning. We don't expect this to be our last visit to this place.

Please, do not judge this book by its cover!

Room Tip: Choose room 215. LOVE that sink! You need to see it to appreciate it. Even though this room is just...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 reviews from our community

Traveler rating
    13
    20
    10
    3
    11
See reviews for
9
26
7
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Lethbridge, Canada
Top Contributor
82 reviews 82 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed November 6, 2012

We spent 2 nights at the Greystone Inn. The hotel is an old small town family owned property. They have hard to remodel the inside. The outside is showing it's age - but the front sign says it is to be remodeled soon.The room is clean and very comfortable. I would recommend this hotel.

Room Tip: Ask for a room in the back - ours was on the front and it was noisy at night.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lethbridge
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 29, 2012

It really seems like this place has tried really hard to update an old dumpy hotel. It's admittedly a lot of superficial things like paint, fake wood floors, sheets and decorations, but I appreciated it for sure. Things that are a little harder to update like the swirly 80's walls and ceiling and the green tub and toilet were still there, but I didn't mind. The shower was hot and had good water pressure, the bed was comfy, and there was a nice flat screen tv. There was a 10% discount for Canadian Travelers, so the one queen bed room was only about $55.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
85 reviews 85 reviews
31 hotel reviews
Reviews in 49 cities Reviews in 49 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 3, 2012

this turned out to be a hidden find. Reading the mixed reviews we decided t o still book. A good decision, a little hard to find ie GPS showed the Greystone as 1/2 block away we just continued to drive and found it. Initial appeared to be run down but as sign said renovations for summer 2012. We had requested a renovated room and it was great, stone 7 brick walls,timber floor etc. Beds were soft with 7 pillows to choose from. Lots of security cameras 24/7 and lobby manned 24/7. Staff very helpful & offered all asssistance even offered to carry bags. Has an elevator to upper floors

Room Tip: ask for renovated room until all of motel is finished
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missoula, Montana
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed March 13, 2012

I had thought I found a great place for about $70. When I got there the outside was not what I was expecting but when I got inside the people were great and the room looked great. I will not deny that the room had great decor. But under closer inspection I found a wad of hair in the tub basin, I also found hair under the pillows, found that the tissues in the tissue box were re-stuffed in there and that weren't any sort of conditioner and just one bar of soap. I was there for just a night so I decided to just sleep in the chairs, because clearly the staff cut corners cleaning and restocking this room. When I brought all this to the person at the front desk what did she do, she took my keys and told me to have a nice day. I was soo disgusted with my checkout service that I just left. I know there are many positive reviews for this inn. But it also seems that the negative ones all mention the lack of cleanliness, and if you looking into staying at hotel/inn the last thing you want to be worried about is the bed clean enough to sleep on.

  • Stayed March 2012, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, AB. Canada
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 30, 2012

Booking.Com has this thrid world country "hotel" rated as a five star, most of the windows are covered with plywood, had a reservation throught Booking ,Com and cancelled same as I entered the parking lot, went in and told clerk I was cancelling with out seeing room. This would not rate as a 4 star anywhere in North America, moral of story do not even pull up Booking.com as they are selling pure gargbage. Sad to see they will do anything for a $$$$

Room Tip: Book throught a reputable on line service, and make sure your credit card is not charged until you s...
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  • Stayed January 2012, traveled with family
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Falls, Montana
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 30, 2011

My wife and I moved to Montana this summer and reserved a room at the Greystone. We were more than pleased about the customer service given, and our room was very nice and updated, with lots of ammenities like Free Coffee and "our favorite" Free Hi Speed WiFi! We loved staying at the Greystone so much that after trying to get a home rental that didn't pan out, we did not hesitate to come back to the Greystone. After all it is quiet, clean, safe and very affordable. The dog at the front desk "Zachary", well... he is special and loving and makes it just that much more of a friendly place to stay. You have to meet him, you'll fall in love. While in Great Falls, MT we will ALWAYS stay at the Greystone Inn!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Greystone Inn

Address: 621 Central Ave., Great Falls, MT 59401
Location: United States > Montana > Great Falls
Amenities:
Fitness Center with Gym / Workout Room Wheelchair access
Hotel Style:
Ranked #16 of 29 Hotels in Great Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Greystone Inn 2.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Triple Crown Hotel

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