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“Aged Building” 2 of 5 stars
Review of Super 8 Great Falls

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Super 8 Great Falls
2.0 of 5 Motel   |   1214 13th Street South, Interstate 15 Ext 278, Great Falls, MT 59405-4609   |  
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Ranked #20 of 29 Hotels in Great Falls
Great Falls
1 review
“Aged Building”
2 of 5 stars Reviewed May 27, 2014

This hotel is in dire need of a makeover. The beds are old, and the windows and curtains need help. I had to move out of my first room 205 because the sink would not drain, and the flapper in the toilet tank was rotten. On the second floor there were two vending machines in the stairway vestibule. I guess it was ok with the fire Marshall, but it obstructs the egress path to the stairs. The vending machine on the second floor was also out of order, and they were selling candy bars from behind the check in desk. I have stayed in similar hotels that were better maintained, and provided a better continental breakfast.

  • Stayed May 2014, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GF_Super8_Manager, General Manager at Super 8 Great Falls, responded to this review, June 3, 2014
I am sorry to hear that your stay with us was not up to your standards, but i am glad your needs were met. Since we don't have candy vending machines on the first floor we have a good selection of snacks behind the desk for our guest staying on the ground floor. we are in the process of updating our facility, but it will take some time and money.

We appreciate your feedback as it helps us improve our services for the future and returning guests. we hope to see you along the way in the near future!
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122 reviews from our community

Traveler rating
    10
    29
    43
    26
    14
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed May 25, 2014

I'm an employee at another hotel and we had made a reservation to stay one night but plans had change the manager made it difficult for us to stay another night. I come to Montana frequently due to family living here. Our room was on the top level and the window if we would of open it I'm sure it would of fell out. I will not be staying here again.

Stayed May 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GF_Super8_Manager, Manager at Super 8 Great Falls, responded to this review, September 8, 2014
This review may have mistakenly posted under our property because we have no records of such guest staying with us nor we ever had any issues that are described in the review. We had requested TripAdvisor to investigate, but according to them it meets their "guidelines" so they will keep it posted.

Anyone can post a review to any property even if they never stayed there, but if the review was collected with the partnership of the hotel/motel brand then it can be tracked and confirmed.

I hope online sites would realize the difference.
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Milk River
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 20, 2014

Overall I find the super 8 in Greatfalls a great place to stay overall I find that the staff and ower are very friendly and very willing the help in any of your needs,And as well I find that the ower himself is very personable,very easy to approach.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GF_Super8_Manager, General Manager at Super 8 Great Falls, responded to this review, May 25, 2014
Jake S, thank you for your feedback. You have always been a very loyal guest of ours and we appreciate your business. We try our best to accommodate our guest needs and provide you a home away from home experience. We appreciate your kinds words and look forward to seeing you soon.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Great Falls

Address: 1214 13th Street South, Interstate 15 Ext 278, Great Falls, MT 59405-4609
Phone Number:
Location: United States > Montana > Great Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #20 of 29 Hotels in Great Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Great Falls 2*
Number of rooms: 117
Reservation Options:
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Also Known As:
Super 8 Great Falls Hotel Great Falls

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