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“Canadian Thanks Giving getaway” 4 of 5 stars
Review of Great Falls TownHouse Inn

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Great Falls TownHouse Inn
2.5 of 5 Hotel   |   1411 10th Avenue South, Great Falls, MT 59405   |  
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Ranked #12 of 30 Hotels in Great Falls
Calgary
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Canadian Thanks Giving getaway”
4 of 5 stars Reviewed November 20, 2013

Staff were friendly and helpful, location was great for walking places, We enjoyed our stay and would recommend this place for others. The price was fair for the place. Great Falls is a good getaway from Calgary

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review, November 21, 2013
Hello Larry D,

Thank you for taking the time to review our hotel. I am so happy that our staff were able to make your stay so enjoyable and that our location was beneficial for your shopping needs. We thank you for recommending us to others and look forward to seeing you again soon. Don't forget to ask about our fantastic shopping packages that offer an even greater value!

Thank You

Steve Walker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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155 reviews from our community

Traveler rating
    52
    60
    27
    11
    5
See reviews for
57
54
10
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
taber
1 review
4 of 5 stars Reviewed November 19, 2013

we reserved 3 rooms poolside although on econf floor they were what we had requested
supper was complimentery soup and breqkfast was a very good varity of items waffles to bacon and eggs
the kids enjoyed the pool we all sat in the lounge area and had pizzia
the casino was alright other then the fact that the attendant gave you your bills when you cashed in but automatically took any change you had coming so we never did tip him
was not requested but we left a tip for all the good service
because we do not live in the US and had a package to mail to frends they did this for us on the following business day thanks

Room Tip: there is no fitness center
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review, November 21, 2013
Hello Gerald D,

Thank you for taking the time to let us know about your stay. I am thrilled that we were able to provide a comfortable place of rest during your family shopping weekend and that our staff were able to help you with your shipping needs. I have passed along your casino thoughts to the casino management for them to review and correct. We hope to see you again the next time your travels bring you to Great Falls.

Thank You

Steve Walker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Montana
1 review
5 of 5 stars Reviewed October 25, 2013

As an employee of this chain of hotels I really was impressed with this hotel. The clerks, maids and breakfast crew were all very awesome! I loved the bed so much I wanted to take it home! The sheets and bedspread were to die for and I am not kidding! The hot tub was good too. The hot tub and pool could use a fresh coat of paint though. The bathrooms in the rooms could use a much needed update as well but all in all this place is such a great hotel to stay at. It was like a home away from home and the kids loved the game area not to mention pool time:) This is a tired motel but with a few tweeks here and there she will come alive but all in all a great and wonderful stay and again thanks to the staff who made it all go so smoothly! Maids you do an awesome job cleaning and you never miss a beat so far as I can tell. Thank you...We will stay again soon!

Room Tip: They have an elevator so any room really is accessible for anyone at any age. I think this is what...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review, October 28, 2013
Hi CowboysCowgirl,

Thank you so much for your thoughful review. I am so happy our employees were able to make your trip wonderful and I will be happily sharing your kind words with them. We look forward to seeing you again soon.

Thank You

Steve Walker
General Manager
stevew@townpump.biz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alamogordo, New Mexico, United States
1 review
5 of 5 stars Reviewed October 18, 2013

Wonderful Hotel! Staff was super friendly. The continental breakfast was large and the staff working it were very accommodating. We had a large group of people meeting together for a wedding. This hotel was perfect for our weekend. The kids had a great time playing in the pool and with the games in the large open area. The adults had a great time sitting out and watching the baseball games together in the large open area. The price was the best in town, (we checked many hotels) and the service was terrific.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review, October 21, 2013
Hi Jill,

Thank you so much for your amazing review! I am so happy we were able to host your wedding group and that you fully enjoyed your stay with us. We look foward to welcoming you again the next time your travels bring you to Great Falls.

Thank You

Steve Walker
General Manager
stevew@townpump.biz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene, Oregon
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 17, 2013

We had had a long day's drive and when we got to the Inn I was a little skeptical because the outside looked a little old and the casino was part of the Inn. We were very happy with the room. It was very clean and comfortable. The bed was very comfortable (and I have a bad back). It was nice and quiet too. The breakfast was very good and they even had bacon:) The front office folks were very nice. I would differently stay there again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review, October 18, 2013
Hello Jamkee,

We appreciate you taking the time to review our hotel. I am so happy you were happy with your room and our complimentary breakfast. We look forward to seeing you again soon!

Thank You

Steve Walker
General Manger
stevew@townpump.biz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Saskatchewan, Canada
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 17, 2013

We picked the Townhouse Inn for our stay for one reason....price. They were the best price, period. For some reason Great Falls is a VERY pricey city to stay in. Normally we stay at Best Western, but at $125 plus tax as a best deal, we could not see this as a choice. The T.H. is a tired hotel. It has a strange configuration. All rooms have internal entry like a hotel...but it configured like a motel. You have to see it to understand, but the light from the hall way is always with you. The building smells of the (OK) pool, even in the rooms. Our rooms AC/heater fan ran noisily until we finally turned it off for the night (room 201). The management allows big trucks semi's, to park across multiple parking spots in the rear, so parking is at a premium. We were fortunate to get a stall near our room. The staff that we met at check in are awesome! Very informative and eager to help you get to know the city. Everyone works hard to help visitors get past the age and condition of the building. The best breakfast EVER was included. Bacon, eggs and lots more. Unfortunately, we never felt comfortable.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review, October 18, 2013
Hi Ron,

Thank you so much for taking the time to let us know about your visit. I appreciate your praise for our staff and breakfast and have passed along your concerns over the overall building design and condition to our upper management team. We hope you give us another chance the next time your travels bring you to Great Falls.

Thank You

Steve Walker
General Manager
stevew@townpump.biz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coaldale, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 16, 2013

One of the better experinces Cont. breakfast was vert good Lots of veriety
Staff knowledgeable freindly and accommidatting Great location Really liked the Hot Homemade soup at night really took the edge off relaxing quite Well maintained Try it you will like it

Room Tip: All rooms seem to be quiet We were on the north side where big rigs parked and we never nwe till we...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review, October 18, 2013
Hi Rob,

Thank you so much for your wonderful review. I am so happy we were able to provide relaxing getaway for you enjoy and truly appreciate you recommending us to others. We look foward to seeing you again soon!

Thank You

Steve Walker
General Manager
stevew@townpump.biz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Great Falls TownHouse Inn

Address: 1411 10th Avenue South, Great Falls, MT 59405
Phone Number:
Location: United States > Montana > Great Falls
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 30 Hotels in Great Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Great Falls TownHouse Inn 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Hit the jackpot, unwind in the hot tub, then relax in your newly renovated guest room with plush new bedding- it's all in a day's stay at The TownHouse Inn of Great Falls. Our hotel offers the comfort, value, and convenience that make family getaways, business and leisure stays enjoyable and worry free. Our location makes the ideal setting for groups and meetings with flexible convention and banquet space, spacious rooms, and a fantastic location on 10th Avenue South near the mall and a number of great restaurants. ... more   less 
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