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Great Falls TownHouse Inn: Traveler Reviews

2.5 of 5
1411 10th Avenue South, Great Falls, MT 59405
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Great Falls TownHouse Inn
Ranked #11 of 29 hotels in Great Falls
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65 reviews from our community

    Trip type
Traveler rating
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Date Rating
Lethbridge, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Great customer service”
4 of 5 stars Reviewed September 15, 2012

Stayed here for the park and fly. Was a great place to stay. Maybe a bit dated, needs some upgrades/refinishing-which they are in the process of doing. Room was comfortable, quiet. Met all our needs. Only complaint was the Noisy air conditioner. It was a constant noise-didn't stop,start, change etc., so could still actually sleep with it. The pool area was very nice. Hot breakfast included was also very good. Free shuttle to the airport. Upon return, called from the directory board phone, at the airport, and the shuttle came and got us-no charge! And -Yay! - they had put my left behind, robe, aside, and it was there waiting for me! Staff were extra nice, room good.. Would definitely stay here again, and would recommend it to others.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Spyder_12 about Great Falls TownHouse Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottArensmeyer, General Manager at Great Falls TownHouse Inn, responded to this review
September 24, 2012
Thank you for taking the time to review your stay with us. As mentioned we are currently in the process of remodeling parts of our hotel to include new carpet and bedding. We are also in the process of replacing fan motors so that our guests can have a more enjoyable stay. We are happy to see you enjoyed our free hot breakfast and airport shuttle and look forward to seeing you again.

Thank You

Scott Arensmeyer
General Manager
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Calgary, Alberta
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great Service!”
4 of 5 stars Reviewed September 13, 2012

While this is an average hotel, the service is fantastic! We were not happy with the location of our first room (too near the pool - noisy) and when we asked to be moved there was no problem at all. Would definately stay here again. Very convenient to shopping and services in the city.

Room Tip: If you prefer a quieter room, just ask...they will be happy to help.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask WesRox about Great Falls TownHouse Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Keep Looking”
1 of 5 stars Reviewed September 3, 2012

We stayed one night at the Townhouse Inn and I was thankful it was only one night. The beds were very uncomfortable in a room that sorely needed a complete makeover! Worst part was the unusual stains on the carpet - needless to say we did not take our shoes off while walking on the floors. They did offer a free breakfast that consisted of hot and cold items. My waffle was the best thing about staying at this hotel. Next time in Great Falls I will look at alternative lodging.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Katey2319 about Great Falls TownHouse Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottArensmeyer, General Manager at Great Falls TownHouse Inn, responded to this review
September 24, 2012
I am sorry to see that you did not enjoy your overall stay with us. We are currently in the process of replacing our carpets and replacing our mattresses and bedding. We hope that you give us another chance as we are working to enhance the issues that you highlighted.

Thank You

Scott Arensmeyer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“Another great visit”
5 of 5 stars Reviewed August 28, 2012

This time I visited the hotel with A Star Tours from Edmonton, Alberta, Canada. I was so pleased with service here. The breakfast was excellent, rooms nice and clean, plus the front desk was very professional. Thank you.

Room Tip: Rooms are dated and showing a lot of wear otherwise clean!
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Petuniatokkie about Great Falls TownHouse Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WILLMAR
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Very Nice!”
5 of 5 stars Reviewed August 17, 2012

This is very nice motel but I think the price is just a little high. The rooms are very nice, clean and comfortable (as far as beds and space). The lounge is very nice (in the hotel) with a friendly staff just as the front desk staff is friendly. It is by far one of the best free breakfasts I've ever had at a motel as far as quality of food and ample seating. The location is good as far as having restaurants and other conveniences close except for not being close to I-15.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MIKE K about Great Falls TownHouse Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Great Falls TownHouse Inn

Address: 1411 10th Avenue South, Great Falls, MT 59405
Phone Number:
Region: United States > Montana > Great Falls
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 29 hotels in Great Falls
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Hit the jackpot, unwind in the hot tub, then relax in your newly renovated guest room with plush new bedding- it's all in a day's stay at The TownHouse Inn of Great Falls. Our hotel offers the comfort, value, and convenience that make family getaways, business and leisure stays enjoyable and worry free. Our location makes the ideal setting for groups and meetings with flexible convention and banquet space, spacious rooms, and a fantastic location on 10th Avenue South near the mall and a number of great restaurants. ... more   less 
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