We stayed at this hotel the evening of Nov. 4, 2012. We had also stayed at this same hotel in May, 2012. Different experiences. Our May trip was enjoyable, November trip questionable. Our check-in went smoothly (friendly staff). When we got to our room (3rd floor) we noticed that the table was very sticky & had not been cleaned. Went to the front desk & asked for a cleaning cloth as we just thought it an over-sight, no big deal. Front desk clerk asked if she wanted us to have her clean it and we said no, we could do that. After cleaning the table & looking around, there were child's fingerprints all over the lower half of the mirror and at the edge of the bedskirt, a french fry, straw & cracker. Lint & hair under the bathroom counter. Checked the sheets on the bed & they appeared clean. Took the items to the front desk & the clerk said "if we wanted she could give us a breakfast coupon". We did not take the coupon but if it had been re-worded "for the inconvenience, here is a breakfast coupon" we might have. We did ask her to make note of what we found to housekeeping & manager. Our room was booked through Priceline & we got it for a reasonable price. The next morning we inquired at the desk what it would cost to stay another night & the best price they could do was $99. Evidently, there was no note made nor did they want our business. Prior to check-out (approx. 9:30 a.m.) housekeeping was knocking at our door to see if they could clean the room. We hadn't checked-out yet nor indicated to front desk staff we would be staying?? We moved to another hotel for our second night in Great Falls & were very happy with that property. Unfortunately will not recommend this hotel to our friends or family. We really believe that short-cuts are being taken in the housekeeping department.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Hotel Great Falls. In the heart of Great Falls, the Holiday Inn Hotel offers the best in Montana accommodations. While staying in this 168 room Lewis and Clark themed hotel, enjoy our free high speed 15 Mbps wireless Internet, a 7 story atrium with a 3 story hand-painted picturesque waterfall, larger than average sleeping rooms, and an indoor heated pool and hot tub. The Holiday Village Shopping Mall, easy access to the Missouri River and Rivers Edge Trail are some of Great Falls finest attractions within walking distance.This Great Falls hotel is conveniently located minutes from the Charles M. Russell Museum, Lewis and Clark Interpretive Center, Malmstrom Air Force Base, Great Falls International Airport, great shopping and fine dining. The onsite Portage Grill and Holiday Inn Lounge and Casino offer fine dining, a relaxing atmosphere, and Montana Style Gaming. Great Falls is your gateway to Glacier National Park and Yellowstone National Park and conveniently located two hours from the Canadian Border. Area Military Facilities include Malmstrom Air Force Base and Montana Air National Guard.Area Medical Centers include Benefis Hospital and Sletten Cancer Institute. Area businesses include D.A. Davidson, Burlington Northern Santa Fe, and Northwestern Energy. ... more less
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- Also Known As:
- Holiday Inn Great Falls Hotel Great Falls
- Great Falls Holiday Inn