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Extended Stay America - Great Falls - Missouri River: Traveler Reviews

2.5 of 5
800 River Dr. S., Great Falls, MT 59405
Hotel amenities
Extended Stay America - Great Falls - Missouri River
Ranked #21 of 29 hotels in Great Falls
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41 reviews from our community

    Trip type
Traveler rating
    4
    12
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    8
    4
Date Rating
Calgary, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
“Smelly rooms, hard bed, cheap accomodation”
3 of 5 stars Reviewed May 21, 2012

Dog lovers - this is the place for you. If you have a pet that you would like to travel with then this place allowed pets.

For folks who don't like pets or their odour. This is not the place for you. The hotel has a weird funky smell. Wet dog smell. Makes sense since they allow pets.

If you stay less then 7 days then housekeeping will not change your sheets, bedding, toiletries or anything. You are on your own - like condo style. That was not a big deal for us. You can ask the front desk for more stuff if you need.

The bed is hard!! If you are tired enough you will fall asleep.

The location is great - river, Applebees, and Pizza restaurant in walking distance. There is not much to do in Montana aside from the Falls and the shopping. 10th ave is not too far.

Hotwire price for 1 double bed and kitchenette is 58 dollars as opposed to booking through the hotel at 130 bucks. You get what you pay for.

Overall the rooms are clean and the kitchen facility is great. In terms the shower prong is hard to pull up and the tub wasn't draining properly.

In the lobby they ran out of cups for coffee and had a sign for two days saying sorry for the cup shortage.....

Enjoy your trip - if you decide to go.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Deevanee about Extended Stay America - Great Falls - Missouri River
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review
July 12, 2012
I recently received a copy of your review of the Extended Stay America Great Falls - Missouri River. Our company prides itself on providing great...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobbema, Alberta, Canada
2 reviews
2 helpful votes 2 helpful votes
“Awesome staff!!”
5 of 5 stars Reviewed May 7, 2012

We had gone to Great Falls for the night when we experienced vehicle problems. As there were no mechanics open on the weekend, we booked at Extended Stay America through Hotwire for the duration of our stay. The staff was amazing and incredibly helpful. They gave us options for local restaurants, places to get our vehicle looked at, gave us extra bedding, and towels. When we arrived the rooms were very clean and housekeeping helped us when needed.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Taunja S about Extended Stay America - Great Falls - Missouri River
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review
September 14, 2012
It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lethbridge, Canada
Top Contributor
64 reviews 64 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
66 helpful votes 66 helpful votes
“Beware”
2 of 5 stars Reviewed March 18, 2012

This hotel is one of the few hotels that I have ever said to stay away from. When we went to get into bed the 1st evening of our stay - pulled back the covers to find hair and dirt in our bed. YUCK!! Called down to get clean sheets - had to remake the bed ourselves - When we took the sheets off, the mattress pad was dirty, you could tell that it is not washed very often. The main focus of a hotel stay is a good night sleep - that should be the hotels main priority.

Both days of our stay the 2nd person to bath did not get hot water.

The room had a closet area to hang up coats and clothes but not a single hanger.

The whole hotel had a smell. Whatever chemicals they use to clean or deodorize are very overwhelming. It would be nice smell CLEAN, not chemicals.

As for the positives - great location and the room was spacious since it was an extended stay concept which is nice. But for the money - the LaQuinta next door or the Days Inn we have stayed at before are much better choices.

  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
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Cochrane
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Ok Place to Stay”
3 of 5 stars Reviewed March 12, 2012 via mobile

The hotel is an ok place to stay. The rooms need some updating. It had a bit of a weird smell. Thin walls made you hear everything going on in the halls, across the hall and outside. Close to the river and shopping access.

  • Stayed March 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Robyncicle about Extended Stay America - Great Falls - Missouri River
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Nothing special, other places have breakfast for the same price”
3 of 5 stars Reviewed February 27, 2012

We booked on Hotwire so didn't know what we were getting. The room was fine, had a kitchenette which would have been a plus if we were staying more than one night. No breakfast provided though which is unusual for these cheap chain motels. Also have to pay for internet which is very unusual in this price bracket. Just average, could probably find better.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask laura_w224 about Extended Stay America - Great Falls - Missouri River
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about Extended Stay America - Great Falls - Missouri River

Also Known As:
Extendedstay Hotel Great Falls
Address: 800 River Dr. S., Great Falls, MT 59405
Region: United States > Montana > Great Falls
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #21 of 29 hotels in Great Falls
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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