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All 29 Great Falls hotels

Crystal Inn Great Falls: Traveler Reviews

2.5 of 5
3701 31st Street Nw, Great Falls, MT 59404
Hotel amenities
Crystal Inn Great Falls
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83%
Ranked #6 of 29 hotels in Great Falls
Most recent review
4 of 5 stars Reviewed November 5, 2012
happyfr0g alberta, canada
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93 reviews from our community

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Traveler rating
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alberta, canada
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Big comfortable rooms”
4 of 5 stars Reviewed November 5, 2012

The staff were very nice. The room and the beds were really clean and comfortable. The room was nice and big as well. We enjoyed the breakfast which had cold cereal, yogurt, scrambled eggs, sausage, biscuits and gravy, bagels, toast, waffles, fruit, a nice selection of juices and shredded cheese to put on your eggs (!) Pool area was very clean.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“A bit out of the way but quiet and clean”
4 of 5 stars Reviewed November 5, 2012

I ended up booking this hotel with Hotwire. It's location is a bit out of the way unless you want to be by the airport, however it was still close to shopping. Our room was very spacious and clean with a sofa in addition to the 2 beds and it was nice to have that extra space. My favorite parts about the room were the HD television with lots of channels, the alarm clock that corrected itself for the change from daylight sayings time and the Bath and Body works toiletries. Our housekeeping did not leave us toiletries the second.day but when we went to the front desk to get some they gave us extra! Breakfast was good with both hot and cold food. The pool was clean but a bit on the cool side. Overall we really liked it and would stay here again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Coleman, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Very Noisy Hard to Sleep”
1 of 5 stars Reviewed November 5, 2012

My husband and I have stayed here twice. The first time was fine but the second time was so bad that we will not stay there again. There were teenagers running up and down the hallway, slamming doors and also knocking on all the doors up and down the hallway. When my husband called the front desk they said that they would look into it but it continued. My husband then went down to the desk and was told that we could change rooms. We left early in the morning and figured that it could have been handled a lot differently. Maybe the ``kids`` could have been asked to change rooms or the parents could have been told to control their kids. Front desk person was rude.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Adelaide
Top Contributor
150 reviews 150 reviews
107 hotel reviews
Reviews in 105 cities Reviews in 105 cities
89 helpful votes 89 helpful votes
“Bingo, a beauty”
5 of 5 stars Reviewed November 5, 2012

We stayed here on the night of 26th Sep in room 301 for one night. Huge, clean quiet comfortable rooms that were real value for money. A little way out, but on a car holiday, it does not matter. Nice breakfast and very friendly staff. A Gem, at $90 a night incl tax.

Room Tip: We had room well away from the lift, by the fire escape.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calgary, Alberta, Canada
1 review
“deceptive marketing”
2 of 5 stars Reviewed October 30, 2012

Be careful about their charges. I booked a room and asked for "ALL" charges letting them know I wanted to leave my car for 10 days. They quoted me $83.00 all in only to find when I got there that they also wanted $5/day to leave my car. So it ended up costing $135. I could have stayed at the Hampton Inn for $95 all in included free parking and shuttle.
They would not budge on the parking and it is an average hotel. Won't be staying there again!!

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Additional Information about Crystal Inn Great Falls

Also Known As:
Crystal Hotel Great Falls
Crystal Great Falls
Address: 3701 31st Street Nw, Great Falls, MT 59404
Region: United States > Montana > Great Falls
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Great Falls
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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