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“Very comfortable beds” 3 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   1120 9th St. S., Great Falls, MT 59405   |  
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Ranked #15 of 30 Hotels in Great Falls
Lethbridge, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Very comfortable beds”
3 of 5 stars Reviewed November 7, 2012

This hotel is in a great location and is within walking distance to several wonderful restaurants and a large mall for shopping. The front desk staff friendly and check in and out were a breeze, the breakfast edible and what you would expect for a continental, but the pool and hot tub were a real disappointment. We were there for a girls getaway and were counting on relaxing in the hot tub and going for a swim at the end of a long shopping day but the water in both were too cold to enjoy. Several people complained but the temperature stayed the same - cold. The only other complaint I have is that there seems to be air fresheners in several locations throughout the building and I found the scents overwhelming and nauseating.

Room Tip: Stay away from the housekeeping room at the end of the hall. The staff are loud in the early mornin...
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
    16
    22
    9
    8
    5
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15
21
7
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Red Deer, Canada
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 5, 2012

This otel offers a good breakfast included, and is located just across the street from Great Falls Largest Shopping Centre. We found the rooms to be clean & well kept, Smoking rooms are still available. We would choose this hotel over the many others there.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 4, 2012

We really enjoyed our first time to this hotel. We booked last minute for 2 rooms and they accommodated us. The staff was courteous, pleasant and helpful on the phone. Upon arrival the good service continued and the check in (and out) was smooth. We found the staff friendly and pleasant to talk to --- every staff member we met over the next 2 days would greet you with a smile , hello and positive words. The rooms were clean, comfortable and quiet. There were some high school activities in the city, and the hotel was full, but you would never know it. The floors were very quiet (also attests to the students and leadership -- 5 stars) and sleep was peaceful. Our rooms had microwaves and refrigerators. The breakfast had a good selection of whatever you wanted and was constantly being restocked.
The hotel location is pretty central to food establishments and a mall. You could easily walk to either if you so desire..
On our next visit to Great Falls we would definiterly rebook a stay. In parting, the staff courtesy definitely invoked me to write this review. All four of us were impressed!

Room Tip: Look into booking early since Great Falls seems to book up fast. On 2 previous occasions we were for...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twin Cities
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed September 8, 2012

Hotel was very well maintained and would say one of the nicer Comfort Inns that I have stayed at. Room was very clean and comfortable. Within easy walking distance of restaurants and there is also a mall across the road. The breakfast bar had a good selection and was well tended. Would stay here again if returning to Great Falls.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Holiday, Fl.
Top Contributor
62 reviews 62 reviews
50 hotel reviews
Reviews in 51 cities Reviews in 51 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 4, 2012

We had a smoking king, room was clean except the ceiling from the air cond. Rate was good, breakfast had eggs, cereal etc. Staff was very friendly. The only rooms with refrigs. are suites. The road construction is done right in the front but starts at their last drive in.

Stayed September 2012, traveled as a couple
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Los Angeles, California
Top Contributor
217 reviews 217 reviews
63 hotel reviews
Reviews in 113 cities Reviews in 113 cities
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed September 3, 2012

Bottom of shower curtain with dirt and rust stains. Other things looked clean. Worn down. Reasonably quiet. Usual cereal breakfast. Frinedly helpful staff. I would look for another place to stay if going thru Great Falls again.

Room Tip: All rooms should be about the same
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  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MT034GM, General Manager at Comfort Inn, responded to this review, December 19, 2013
Thank you for your review of the Great Falls Comfort Inn. We would like to welcome you back and let you know we have been working on numerous renovations. We hope you will stay with us again if you are ever in Great Falls Montana!
Have a great day!
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Montreal
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 23, 2012

We stayed at the Comfort inn for 5 days during our business trip in Great Falls Montana. Service was ok. Room looked old but clean. During our last night the other rooms where really loud but that could happen at any hotel. One thing that we liked is that since they do not have a gym, they let you go at the Gold's gym which is right next door for free. On the other hand, we were really disgusted to find 3 insect in our room. We wanted to change hotel but they were all booked so we ended up staying there anyways.

Even if the rates are good, I wouldn't go back there. They are in renovation now, maybe it will get better?

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MT034GM, General Manager at Comfort Inn, responded to this review, December 19, 2013
Thank you for your review of the Great Falls Comfort Inn. We are pleased to announce we have done some extensive renovations, and we would love for you to stay with us and let us know what you think!
Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 1120 9th St. S., Great Falls, MT 59405
Phone Number:
Location: United States > Montana > Great Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 30 Hotels in Great Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 64
Official Description (provided by the hotel):
We are centrally located, right across the street from the Holiday Village Mall. We have a pool and hot tub. We have a free hot continental breakfast. We are a pet friendly hotel. We offer guest passes to Access Fitness, just around the corner. We have free WiFi. We have HBO. We have just completed numerous renovations. We are within walking distance to restaurants, bars casinos and shopping! ... more   less 
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Also Known As:
Comfort Inn Great Falls
Great Falls Comfort Inn

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