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“Very nice room, friendly staff, and easily caught early flight” 5 of 5 stars
Review of Hilton Garden Inn Great Falls

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Hilton Garden Inn Great Falls
3.0 of 5 Hotel   |   2520 14th Street Southwest, Great Falls, MT 59404   |  
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Ranked #3 of 30 Hotels in Great Falls
Titusville, Florida
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
“Very nice room, friendly staff, and easily caught early flight”
5 of 5 stars Reviewed September 30, 2012

We picked this hotel because of the proximity to the airport and because of the good reviews on Tripadvisor. We were very pleased at the cleanliness of the hotel and also about the helpfulness of the staff at the front desk

I was a bit concerned about catching our early morning flight. The hotel staff assurred me that there would be no problem. The van driver was prompt, and we made it easily through security and to our flight

I was very pleased with this hotel

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
    180
    103
    18
    7
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Lake Orion, Michigan
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 16, 2012 via mobile

We stayed here on our way home from GNP. We had a 6am flight, this hotel is only about 5 minutes from the airport, so very convenient! The room was nice, clean and inviting. The staff was helpful as well in suggesting a local place for dinner.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena, Montana
Top Contributor
74 reviews 74 reviews
34 hotel reviews
Reviews in 43 cities Reviews in 43 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed September 12, 2012

We had a one night stay in Great Falls, paid with frequent flyer points and Hilton Garden Inn was one of the best options. Check in at the front desk was courteous and quick. The room service food was good and came in less time than they stated. Most of all this was the cleanest hotel that i have stayed in in a very long time.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 27, 2012

Am currently driving from Calgary to Montreal with my 18 year old nephew. This was our first stop after a long day for both of us. The hotel was very clean and well taken care of. The staff was professional. Close to a number of restaurants and other services. Consistent with other Hilton Garden Inn's-------no surprises which is always nice

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 6, 2012

We flew in very late at night to the Great Falls airport last month and stayed here overnight until we started off on a family trip with school aged kids through Montana/Wyoming. The rooms here were clean and nice, and the staff was very accommodating. Breakfast was also good. Would definately stay here if returning to the GF airport.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GreatFallsHilton, Director of Sales at Hilton Garden Inn Great Falls, responded to this review, August 10, 2012
We are very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope you had a great trip with your family through Montana and Wyoming!
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Dallas, Texas
Top Contributor
173 reviews 173 reviews
154 hotel reviews
Reviews in 105 cities Reviews in 105 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed July 24, 2012

Not sure and forgot to ask if this property was new but definitely felt like it. Typical comfortable Garden Inn beds, great breakfast made all the better with the Hilton Diamond breakfast certificates. Definitely recommend this property in Great Falls- There is nothing I can fault (except the location off the highway but it's convenient just nowhere you can walk to from here)

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GreatFallsHilton, Director of Sales at Hilton Garden Inn Great Falls, responded to this review, August 2, 2012
Thank you for staying at our hotel and for your kind comments! We are three years new this year. So glad you enjoyed breakfast at our Great American Grill and our Garden Sleep System beds! We look forward to welcoming you back next time you are in Great Falls.
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Cleveland, Ohio
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 23, 2012

This is a very nice hotel. Nice lobby, clean, soft, fluffy towels, great water pressure in the shower, nice pool, hot tub and work out area. Our only negative was that we had booked the hotel through Expedia and were told breakfast was included. The hotel records indicated that breakfast was not included. The front desk didn't seem to address that correctly (in our opinion). We thought they should have allowed us to eat breakfast and get on our way, but, it turned into this big, ugly, negative, on-going conversation and just wasn't worth it to pursue. We asked if the manager had been contacted and were told a text had been sent, but, no response had been received. It is too bad the front desk didn't really seem to have the authority to handle this issue. Expedia ended up agreeing to reimburse us for breakfast, so we got on the road and ate at the first actual breakfast restaurant we could find, which was unfortunately a couple of hours or so away. We paid $118.99 for this room and it was booked through Expedia.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GreatFallsHilton, Director of Sales at Hilton Garden Inn Great Falls, responded to this review, August 2, 2012
Thank you for taking a moment to share your experience. Guest feedback is very important to us, and we greatly appreciate your comments. We are happy to hear that you found so much of the hotel to your liking. We would, however, like to extend our apologies for the confusion regarding breakfast. We are currently working with Expedia to correct this oversight in information, and your comments were shared with our team during a training meeting this morning.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Great Falls

Address: 2520 14th Street Southwest, Great Falls, MT 59404
Phone Number:
Location: United States > Montana > Great Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Great Falls
#3 Best Value Hotel in Great Falls
#3 Family Hotel in Great Falls
#3 Romantic Hotel in Great Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Great Falls 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Great Falls Hotel Great Falls

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