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“poor hotel would not help looking for anuther room” 3 of 5 stars
Review of Hilton Garden Inn Great Falls

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Hilton Garden Inn Great Falls
3.0 of 5 Hotel   |   2520 14th Street Southwest, Great Falls, MT 59404   |  
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Ranked #3 of 29 Hotels in Great Falls
Certificate of Excellence 2014
edmonton ab
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“poor hotel would not help looking for anuther room”
3 of 5 stars Reviewed July 1, 2012

the fromt desk was not helpful at all did not make a sugeston for anouther place to stay

Room Tip: do not hnow a thung adout the rooms because they were full so they say, i will not go there again po...
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  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
    196
    110
    19
    8
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Omaha, Nebraska
Top Contributor
88 reviews 88 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 7, 2012

I had a great stay in this hotel. All of the staff were the best of any hotel I've ever been in. The bartender Dimitri was outstanding. The room was very clean, comfortable and quiet. The food was excellent. The hotel is close to shopping and restaurants.

Excellent value, I'd definitely stay there again.

Room Tip: Every room is good.
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
91 reviews 91 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 28, 2012 via mobile

This was my first trip to Great Falls. The hotel was recommended by family. Staff is super friendly and helpful. The hotel has a restaurant and bar.

We stayed on the 4th floor nearish to the elavators. We only heard the occasional child but at night it was quiet. The beds are similar to the sleep number so you can dial your firmness level. I had a very good night sleep except for the alarm clock going off at 3 am. Staff should ensure the alarm is not on for the next visitor. In my book this was pretty minor as I am not sure when I cleaned rooms, that I would check the clock alarm.

We at breakfast at the hotel. It was pretty good. The cost for breakfast may seem high but when looking at the Hamptons across the street, which includes breakfast, the price works out to be about the same. Coffees and tea was free.

Only thing that I would have liked but was unneeded was water in the room.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edmonton, Canada
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 23, 2012

Very friendly staff! Very close to shopping and restaurants. Reasonable breakfast buffet cost per person and it's a hot and cold breakfast with made to order eggs and pancakes. Tho not the best bacon I've had.

Room Tip: We enjoyed the space the king bedroom had available. It was nice that all rooms offer a fridge and a...
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  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 1, 2012

My boyfriend and I drove into greatfalls and decided to stay the night It was between the Hampton Or the Hilton. I chose the Hilton because we usually have good luck here. The hotel is clean, free AWESOME cookies at the front desk, nice chair/tv/desk minifridge and microwave in the room , and a great high pressure hot shower. BUT the bed was terrible I feel like I slept on a stretcher, or the floor.... I suggest if you don't like rock hard beds don't stay here. But if you do like a super super hard bed the rest of the hotel is great. I slept a total of 4 hours and I feel like a 90 year old lady. :) I won't stay here again due to the crappy beds, might stop in to grab a free cookie if I'm ever in great falls again.

  • Stayed March 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Portland
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 6, 2012

This hotel is about two miles from the airport. Plenty of fast food and pizza nearby.

I arrived late at night. My HHonors Gold status was acknowledged. They had some cookies at the front desk. Good sized lobby. Desk attendants were also welcoming with a smile and a greeting.

Room was standard sized with the large comfy Hilton king-sized bed. Very clean. Standard amenities. Low quality in-room coffee. Big TV with HBO and Comedy Central (I hate it when the forget Comedy Central....gotta get some Tosh at the hotel). Very quiet.

Didn't have breakfast at the hotel so can't comment.

Room Tip: Maybe the upper floor would have a view other than some air conditioning equipment.
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ogden, UT
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 10, 2012

This is a comfortable hotel with friendly front desk staff. If you need a place that you will feel relaxed this is the place. My room was very quiet, beds have selectable firmness and bathroom was clean. The food from the restaurant is good.
The bad: I called to order room service and the women on the the other end could not have acted more inconvienced by my simple request. I was surprised because, being a gold member of Hilton, I have found most HGI staff are very friendly and willing to help you out.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Great Falls

Address: 2520 14th Street Southwest, Great Falls, MT 59404
Phone Number:
Location: United States > Montana > Great Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Great Falls
#3 Family Hotel in Great Falls
#4 Romantic Hotel in Great Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Great Falls 3*
Number of rooms: 118
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Also Known As:
Hilton Garden Inn Great Falls Hotel Great Falls

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