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Quality Inn & Suites: Traveler Reviews

2.5 of 5
2100 Cornell Ave, Butte, MT 59701 (Formerly Butte War Bonnet Hotel)
Hotel amenities
Quality Inn & Suites
Ranked #12 of 13 hotels in Butte
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91 reviews from our community

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Traveler rating
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Date Rating
Helena, Montana
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Cold, Cold,Cold”
2 of 5 stars Reviewed March 16, 2013

We were in Butte for a basketball tournament and had two girls ages 13 with us. Of course, the main draw for them was the pool. The water was cold so they didn't enjoy it. When we drew this to the attention of the manager he said whatever he looked said the water was warm. He did not test the water itself. There were no people who stayed in the pool for more than a few minutes. The next morning at breakfast, the plates were so cold that they must have come from the freezer. The food also was on the cool side. The halls were cold, but we turned the heat up in the room when we first arrived and then could not get the heat to shut off. Also the room phone did not work even after they brought in a different one. A very unhappy stay! I usually like Quality Inns but this one was not up to the standards that I have come to expect.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask sthomaseh about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingman, Arizona
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“NEVER AGAIN”
1 of 5 stars Reviewed February 19, 2013

Wires hanging from the hallway ceilings. paint and wall paper peeling everywhere. Breakfast was a joke. Food not held at safe temps. Honey in the packets were rock hard. Pool was cold. Room smelled so they "UP GRADED" me. Not any better. We were told the wireless internet was working but after 3 days we still could not get it. OH...AND THE BARKING DOGS. This place is not a "QUALITY" Inn...

Room Tip: stay away....
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Fifi101 about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Montana
1 review
“Not a 'Cold' weather room”
2 of 5 stars Reviewed February 11, 2013

We could not get our room warm enough to sleep properly because the room heater temp. setting would only go up to a set temp..Also, all the outside cold air was going right thru the window! And,the parking lot and stepps coming in were badly iced over---very dangerous to walk on. Also, the hottub was not filled with water and the sauna was out-of-order. One good point: breakfast buffet was quite good...

Room Tip: Try to not stay on the first floor and maybe your room will be better!
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sandi M about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edison, New Jersey
1 review
“Very good overall experience of my stay...for the reasonable rates...”
5 of 5 stars Reviewed February 9, 2013

I had a very good overall experience of my stay at this hotel. Staff was very friendly and ready to help any time. Also I like hot tub and nice and clean pool. Hot breakfast and clean & comfy rooms made my stay comfortable.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Roger P about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitefish
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Don't plan on staying there even WITh a discount!!!”
1 of 5 stars Reviewed February 8, 2013

I called to ask about a discount, the manager Vic, acted like I was asking for an arm or a leg, very very bad communication skills. I will follow up with a call to the corporate office. I have worked in the hospitality field for a total of 20 plus years and my personal feeling about the way he handles business is terrible. He needs to go back to school and learn how to treat potential customers, no wonder the reviews are so low for this facility. I would rather stay in a tent than to give this establishment my business.

Room Tip: Don't stay here
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask katiewf about Quality Inn & Suites
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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel
Quality Inn And Suites
Quality Hotel Butte
Butte Red Lion
Red Lion Butte
Address: 2100 Cornell Ave, Butte, MT 59701 (Formerly Butte War Bonnet Hotel)
Region: United States > Montana > Butte
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 13 hotels in Butte
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Butte War Bonnet Hotel serves the needs of our leisure, business, military, and government travelers all at the same time. We offer the most spacious guest rooms in town and a fine list of standard amenities. ... more   less 
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