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“Great customer service, Oct 28th” 4 of 5 stars
Review of Hampton Inn Butte

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Hampton Inn Butte
2.5 of 5 Hotel   |   3499 Harrison Avenue, Butte, MT 59701   |  
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Ranked #2 of 14 Hotels in Butte
Kailua Kona
Top Contributor
53 reviews 53 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
73 helpful votes 73 helpful votes
“Great customer service, Oct 28th”
4 of 5 stars Reviewed November 2, 2010

We had driven for about 12 hours from Seattle and lost an hour with the time zone. Called to make sure we still had our room reserved after midnight, as we were getting tired from our long drive, and had another couple hours to Butte. The Gentleman who was working the night of Oct. 28th was very nice, friendly, and helpful over the phone and at check in. He even took the time to show us directions and highlighted on the map where Montana Tech was, where we needed to be in several hours. Now that is customer service -- Thank you very much!

Breakfast was good, one morning a southwestern omelet and sausage, the next morning it was scrambled eggs and biscuit sausage gravy. Also, there was an array of donuts, bagels, toast, cereals, fruits, fruit salad, hard boiled egg, hot and cold drinks, and etc. Lots of choices.

  • Stayed October 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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268 reviews from our community

Traveler rating
    149
    93
    16
    7
    3
See reviews for
80
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Calgary
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 31, 2010

We arrived late at night after having driven for 15 hours. The fellow at check-in was very friendly and helpful, making sure to give us a room that was not close to elevator or stairs, so we could have more quiet.

The bed was very comfortable. Room clean. We would definitely stay here again.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tripp, South Dakota
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 23, 2010

NOT kid friendly! alot of our family stayed here for a wedding. We all checked in together so they knew we were all together but when my husband left his wedding shoes in his borthers room they would not let us into his room to get them because his brother had already left for the wedding! The breakfast area is very small. To top it off 3 months after we stayed there they charged my credit card AGAIN! still trying to get my money back! We would never stay there again. It was so bad I don't think I will even stay at a Hampton anywhere again. Too many good hotels to pick from to put up with high prices and bad service.

  • Stayed July 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
helena, mt
Top Contributor
78 reviews 78 reviews
31 hotel reviews
Reviews in 41 cities Reviews in 41 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 11, 2010

Fairly new hotel, very friendly and helpful staff. Room was spacious, clean, great linens, fridge and large flat screen tv.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubuque, Iowa
Top Contributor
57 reviews 57 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 8, 2010

Our bed at the Hampton was the most comfortable bed on our entire trip. We stayed there two nights and also did Hampton's in Kalispell and Missoula. Very clean, comfortable, friendly and easy to locate.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 30, 2010

I was also surprised at the cost of hotels in Butte, MT but otherwise I have not one complaint about the Hampton Inn. Pros: super friendly and helpful staff, large and spacious rooms, queen sized comfy beds, hot breakfast and afternoon cookies. Extra Pro: I haven't stayed at a Hampton in some time so I found the handy car window cleaning supplies at the entrance and face soap and cleanser in my bathroom to be two great finishing touches.

  • Stayed August 2010, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Minneapolis, Minnesota
Top Contributor
61 reviews 61 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 22, 2010

I like that the hotel is not on the interstate. Ask for a room in the back if you want it to be super quiet. It overlooks a neighborhood. I had a great night's sleep. The front desk people were friendly and professional. Although they should remove the little table in the vestibule with the paper towels and Windex bottle. It looks tacky.

One complaint. What is it with Hampton Inn and not having sheer drapes? Every other chain they compete against has them. You either have to have the room darkening shades closed and make the room a cave or have them open and have no privacy.

Also, there are about 8 casinos withing walking distance of the hotel making the street it's on look a bit tawdry. But that's Butte, casinos are eveywhere there.

  • Stayed August 2010, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Butte

Address: 3499 Harrison Avenue, Butte, MT 59701
Phone Number:
Location: United States > Montana > Butte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Butte
#1 Romantic Hotel in Butte
#1 Business Hotel in Butte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Butte 2.5*
Number of rooms: 91
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Also Known As:
Hampton Inn Butte Hotel Butte
Butte Hampton Inn

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