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All reviews front desk great room would stay here again easy access breakfast room bed was very comfortable staff was friendly hot tub microwave freeway seattle inns truck
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Reviewed June 30, 2015 via mobile

I am frequent guest at the Butte Holiday Inn and when I walk in the door Kayla, Athena, Jamie, Clay and Jessie are greating me by name. This personal touch of hospitality will always make me want to stay. not to mention the rooms are perfect and the pool is always waiting and if you need catch a workout, they got the room for that. Thank you Kayla, Athena, Jamie, Clay and Jessie

Date of stay: June 2015
Trip type: Traveled on business
Thank RoleModelMT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kayla H, Guest Relations Manager at Holiday Inn Express and Suites Butte, responded to this reviewResponded July 2, 2015

Thank you for the awesome review! Your comment, "personal touch of hospitality will always makes me want to stay", is one of the best compliments we have gotten. We want everyone to feel this way when staying with us. Hope to see you soon!!

Thank you from all of us at the Butte, MT Holiday Inn Express and Suites!!

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Reviewed June 30, 2015

This new hotel is excellent, staff are very attentive to needs and the location to the freeway and shopping as well as the rest of Butte is appreciated. Ayla as well as the rest of the front desk staff are knowledgeable and happy to assist on all requests. Breakfast is superior.

Room tip: Definitely talk to the front desk staff to reserve and for all needs.
Date of stay: June 2015
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank Ray S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kayla H, Guest Relations Manager at Holiday Inn Express and Suites Butte, responded to this reviewResponded July 2, 2015

Thank you Ray & Jenn for the fantastic review!! Joey will be happy to hear how fantastic breakfast is. And Ayla will be happy to her the kind words. Our staff is always happy to go above and beyond for our guests, and good to hear they did that for you!

Thank you from all of us at the Butte, MT Holiday Inn Express and Suites!

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Reviewed June 30, 2015

This is a newer HIE (about 2 years old) conveniently located off the interstate. The rooms are comfortable, well lighted, attractive views, but as others have noted, NO fridge or microwave in apparently many of the smaller rooms. We often like to "eat in" and depend on HIEs to have a way to store and heat small meals, which most of them do in our experience. We asked about a room with fridge when we arrived but were told there were none available. There is a well appointed guest laundry on the 4th floor. Breakfast buffet was standard, no surprises. Overall, this property feels more like an older Holiday Inn as to decor and amenities. Butte is an interesting small town with many historic buildings, well worth a visit.

Date of stay: June 2015
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank bksgrrrl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kayla H, Guest Relations Manager at Holiday Inn Express and Suites Butte, responded to this reviewResponded July 2, 2015

Thank you for the review! I am sorry we did not have a room with the fridge and microwave available for you. This is currently something we are looking into for all the rooms. I am glad you were able to enjoy Butte's uniqueness, it is definitely worth seeing! Safe travels!

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Reviewed June 21, 2015

This hotel has the potential to be fabulous but beware! You can hear doors slamming on your floor and the ones above and below you. When someone has a shower in the room above, you hear the water trickling down the pipes. With the bathroom being right next to the bed, it's a bit annoying. Also, there was no refrigerators in the non-suite rooms.

Normally, I wouldn't comment on such things but having stayed at two Comfort Inns (one in Butte, one in Tooele, UT) and one Best Western (Butte), I have to say all these hotels are very comparable; EXCEPT, the other two hotels had refrigerators in all their rooms and they were exceptionally quiet.

So, if you have a choice, go with either Comfort Inns or Best Western first. If you find yourself in a situation like I did where both were booked and not available, then Holiday Inn Express will have to do but you won't get the same comfort and amenities as the other two despite paying the same price.

Date of stay: June 2015
Trip type: Traveled as a couple
Thank Barb F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kayla H, Guest Relations Manager at Holiday Inn Express and Suites Butte, responded to this reviewResponded June 22, 2015

Thanks for review regarding some issues you had during your stay. We truly appreciate it, without these reviews we cannot fix issues that we are having. Sorry your stay was not satisfactory, we hope to resolve these issues and earn your business back in the future. Thank you again! Safe Travels!!

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Reviewed June 20, 2015

Never mind the fact that this Holiday Inn is beautiful...brand new rooms ... still smelled like fresh paint. It's all about the people who work here and the customer service. Everyone we encountered was very attentive to our needs, but Athena and Clay were THE BEST. They went way above and beyond the call of duty to make sure that our stay was a perfect one. We appreciated so much their kindness and their professionalism. Five stars from us - we are happy customers. If you are in the Butte area, this is the best place to stay!

Date of stay: June 2015
Trip type: Traveled with family
Thank Kim J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kayla H, Guest Relations Manager at Holiday Inn Express and Suites Butte, responded to this reviewResponded June 22, 2015

Wow!! Thank you for the amazing review!! I am so happy to hear how amazing your stay was because of our staff, guest service is our #1 priority!! Clay & Athena will be happy to hear the great things you said about them and the hotel. Hope to see you again on your travels!!

Thank you from everyone at the Butte, MT Holiday Inn Express and Suites!!

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