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“Much more than expected” 5 of 5 stars
Review of Holiday Inn Express & Suites Butte

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Holiday Inn Express & Suites Butte
2.5 of 5 Hotel   |   2609 Harrison Ave., Butte, MT 59701   |  
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Ranked #1 of 14 Hotels in Butte
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Much more than expected”
5 of 5 stars Reviewed January 20, 2014

Remodeled Rooms, comfortable lounge and pleasant thoughtful service exceeded my expectations for a Holiday Inn. We were passing through but will next time plan to stay a few days. Price very reasonable for the room quality. If you are looking a vacation spot while in Butte or just a night of excellent rest stop in at this Holiday Inn.

Room Tip: Ask to stay away from the elevator.
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, January 22, 2014
Great to hear that your expectations were met while at our property. Actually we are a new property. We opened our hotel July 9, 2013. Its been very exiting to offer our guests our new hotel. Thanks for the awesome review. Let us know the next time you are through town, to introduce yourself to our front desk. We would love to put a face to the great review. Thanks again from all of us at the Holiday Inn Express in Butte Montana.
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108 reviews from our community

Traveler rating
    89
    14
    3
    0
    2
See reviews for
38
24
3
21
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Airdrie
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2014

We stayed at this property at the beginning of December '13, and were shocked to see the parking lot empty. It looked brand new, and the staff was extremely pleasant upon check-in. We asked if there was a possibility of a complimentary upgrade, and she indeed set us up in a SUPER room, with tons of room for our family of five.

After 10 hours of driving in wintery conditions with a 10, 6, and 2 year old, we were so comfy in these glorious beds. The pillows! The huge, huge beds with clean EVERYTHING. Usually I am a little germaphobe-y in a hotel with my little ones, but this place was pristine.

We settled in and went down to the pool. It was perfectly clean. We loved playing with the kids in the pool and Daddy enjoyed some much deserved relaxation in the hot tub. Both were clean and the pool area was nice and tidy.

We woke up and had a delicious breakfast - they offered their famous cinnamon buns, along with oatmeal, toast, pastries, cold cereals, eggs and bacon, waffles, a variety of juices, coffees and teas. We really appreciated this free breakfast!

Check out was nice and easy! We were so impressed that we chose Holiday Inn Express hotels for the remainder (minus two previous bookings) of our road trip. We stopped back in to this location on our way back and received equally awesome service, despite the hotel being a lot more full (looked like sports teams).

If you are travelling through Butte, make sure to pick this hotel. (And try to book in advance to save some $).

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, January 17, 2014
Wow!! Your review of our hotel was so awesome, that I went to all the staff and read the review. We greatly appreciate you posting this review. We are all so happy. I can relate to you being a germaphobe because I am as well. I can honestly say that I am even more excited that you felt the same about our hotel the second time around. That shows that our staff is consistent. So thank you so very much!!!
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2013

This feels like a brand new property. We stopped because we were too tired to travel one more mile, so had no expectations. What a great find! Spotlessly clean, gracious staff and well appointed rooms with perfect beds. Free breakfast included pancakes, biscuits and gravy, a wide variety of muffins and bagels, plus the usual beverages. Amazingly good cinnamon rolls. We'll plan on this stop next time through.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
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brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, January 7, 2014
Thanks for the great review!! Actually we are fairly new, we opened July 9th, 2013. Its been very exciting. We are so happy we could meet all your needs! The Executive Head Housekeeper, Amy, works extremely hard with her staff to make sure the Hotel is in tip top shape. Joey the Breakfast Bar Manager also takes great pride in his work, in making sure the breakfast area has nothing but fresh, delicious breakfast. We are very excited you plan to stay with us again in the future. All of us at the Holiday Inn Express in Butte Montana look forward to making sure your next stay will be even better.
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colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 6, 2013

We are so deighte with our night stay at this hotel, we ony wish it would have been many nights instead of just one. Sean the head clerk too awesome care of finding just the right room for us. Great deal, and it was a very restful we were delighted.. easy to find and lot of friendly people.
Thanks to Seam we will be back the next time we are in town.

Room Tip: Don't pass on this night sleep you owe it to yourself.
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, December 11, 2013
Thank you so much for the kind review. We will definitely let Sean know how pleased you were with him. We are very happy to hear you enjoyed your stay.
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Seattle, Washington
Top Contributor
102 reviews 102 reviews
25 hotel reviews
Reviews in 50 cities Reviews in 50 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 26, 2013

After a very long nine hour drive from Seattle, WA. The receptionist was very understanding and welcoming. We were given help with our luggage to our room and I might add a very nice room.
The room was quiet and large. Very nice for three people.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, November 28, 2013
Thank you so much!! We try very hard to make sure our guest are comfortable.
When you have been on such a long ride, the last thing you want to do is carry all of your luggage to your room. It was our pleasure here at the Holiday Inn Express Hotel in Butte, to make sure your stay was cozy.
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Valier, Montana
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2013

We have stayed at the Holiday Inn in Butte 2 weekends in row. It is the very very best hotel I have every stayed in. The staff was awesome and so very helpful as we were there for a funeral. The suites are like being in your own little apartment. They have thought of everything. The rooms are super comfy, clean, and quiet very very quiet. The breakfast room served not only the best coffee and cinnamon rolls everyday but a full breakfast to boot and if you were in hurry they would pack what you wanted to take with you. If plan on being in Butte this is the best place to stay.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, November 14, 2013
We are sorry to hear that your trip was to attend a funeral. However it was our pleasure to be able to make you comfortable during this time. We never know what our guests may be going through in their personal life's. So we try very hard to make sure all our guests feel at home and are satisfied. Thank you so much for the kind words from all of us at the Holiday Inn Express Hotel in Butte Montana.
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Sequim, Washington
Top Contributor
80 reviews 80 reviews
54 hotel reviews
Reviews in 52 cities Reviews in 52 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed November 4, 2013

I wasn’t planing on staying in Butte. I ended up staying in town for 2 nights. Yes it is a very nice, new HIE, so of course the rooms are great and everything was clean. Everything worked and the breakfast room was actually pretty good for a HIE. Always stocked and they served nice selection, the coffee was very good.
All that being said.....
The thing the impressed me the most was the staff. Everyone was nice. Everyone I encountered was friendly and helpful. I didn’t encounter any fake friendly hotel double talk that most hotels seem to train the staff to do at so many places. Their helpfulness was genuine and always (at least for me) yielded a positive outcome. Sean was very good, he said he would take care of some things for me and put that in place. I had to trust it would work out and it did. It required passing on a task on to the morning desk and when I checked back the next morning it was done! In a world where most hotel desks can barely find a reservation and get you checked in! It was nice to encounter a front desk that knew what I needed before I knew I needed it. Helped me out with a few things and were more than happy to do it. So yeah! It’s nice and new hotel, but without the well trained friendly staff it would be just be another highway hotel.
To everyone I talked to from maintenance and housekeeping, to the front desk, Thanks for being so nice. I didn’t feel stuck in Butte!
I left Butte well rested and would gladly stay here again.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, November 4, 2013
Wow!! Thanks a bunch! We honestly do want to make our guests feel welcome and comfortable. We try to put ourselves into the guests shoes, and treat them how we would want to be treated. So its so wonderful to hear that we are all living up to our standards. Thanks again for the kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Butte

Address: 2609 Harrison Ave., Butte, MT 59701
Phone Number:
Location: United States > Montana > Butte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Butte
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Butte 2.5*
Number of rooms: 84
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