We spent a night here the last week of June. Front desk staff were very helpful. They gave us a map of Bozeman and highlighted all the good areas for restaurants and shopping etc... Our room was as we expected very clean and the bed was comfortable. we were there on a Friday night and we found it to be very quiet. I travel a lot and one of the things I like about best western is the convinience of an included breakfast, this hotel did not offer that. The only other complaint was an issue with the front staff. I had reserved my room using my points. The following night I was at another best western I was told I didn't have enough points to stay, which didn't make sense because I'd booked it online with my points and online it doesn't allow you to book it unless you have the amount of points needed for that stay. It turns out this hotel had somehow put my points through 3 different times so instead of my stay being 20,000 points they redeemed 60,000 after about 30 minutes on the phone with the rewards company and a phone call back to this hotel the problem was resolved and my account was credited with the 40,000. The only reason I knew this had happened was because I was at another best western the next night. Had I returned home I might have never noticed this mistake. Even with this minor problem I will definitely return to this hotel the next time I am in Bozeman.
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- Also Known As:
- Best Western Plus Grantree Hotel Bozeman
- Best Western Bozeman
- Bozeman Best Western
- Best Western Grantree Hotel