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“Beware Room 101” 1 of 5 stars
Review of La Quinta Inn & Suites Bozeman

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La Quinta Inn & Suites Bozeman
2.5 of 5 Hotel   |   620 Nikles Dr., Bozeman, MT 59715   |  
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Ranked #8 of 30 Hotels in Bozeman
Certificate of Excellence 2014
Redmond, Washington
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
“Beware Room 101”
1 of 5 stars Reviewed October 1, 2011

I was moving from Minneapolis to Seattle and driving with my two cats, so I booked La Quinta's in Fargo, Bozeman, and Kirkland. Usually I have a great experience with La Quinta. Not so this time.

The front desk attendant seemed nice and helpful enough, then she handed me my key. Room 101. "Right there" she pointed. "Oh! How... convenient..." Not so convenient. Room 101 has 1 wall facing the lobby, 1 facing the hallway everyone *must* walk down to get to their rooms, and 1 facing the front driveway loop where people stop their cars to get out their luggage. I sat in the room for 2 minutes and just listened. I could hear her overly chipper voice welcoming each and every person who walked in loudly. I could hear the words being spoken on the TV in the lobby - not just the hum of a TV - the actual dialog. I could hear the car idling out my window. I actually waved at the guy when he got out of it. Seemed rude not to since that's where my window was facing. I could hear the front doors "swish" open every time someone entered or exited the building. In short, after an 11 hour drive and with another 11 hour drive facing me the next day, I clearly wasn't going to be able to sleep.

I went to the front desk and asked to be placed in another room. The desk clerk refused. "We're 100% booked. The whole town is with the football game. I'm sure it will quiet down in 30 minutes or so." I asked a clarifying question - did she genuinely believe it would quiet down given there was a football game and thus drunks straggling in at all hours. She gave me her best "honest" face and said, "Oh, I'm sure they'll just go to their rooms, and I can turn the TV down some too." I was doubly dumbfounded. First off, is that what drunks are known for? Quietly going to their rooms? And secondly I hadn't even mentioned the TV. That means she was 100% aware you can hear the TV from inside the room.

She refused to refund my money as I had pre-paid and refused to move me to a different room. Note that I pre-paid full price - it wasn't as though I pricelined and deserved the cheapest room in the joint. I booked at the Holiday Inn right across the highway and now have a nice quiet room where I will actually be able to get some sleep.

  • Stayed October 2011, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert G, Manager at La Quinta Inn & Suites Bozeman, responded to this review, October 13, 2011
Thank you for your recent stay at the La Quinta Inn & Suites Bozeman. I am so sorry to hear your stay was not as peaceful as it should have been. Providing my guests with a quiet and comfortable stay is extremely important to the entire staff, even on busy football weekends. If there is anything I can do to make up for your experience please do not hesitate to call the hotel and ask for the General Manager.

Based on your comments I am investigating maintenance improvements in addition to implementing new training programs to prevent this problem from occurring again in the future. I hope you will consider staying with us again the next time you are in our area. I am certain your next stay will far exceed your expectations.

Sincerely,
Terra Corscadden
General Manager
La Quinta Inn & Suites Bozeman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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265 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Warren, New Hampshire
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 12, 2011

My husband and I are currently moving across the country and opted to stay at the La Quinta Inn & Suites Bozeman last night. The room was small but comfortable, had all amenities that we needed like a refrigerator and coffee maker, as well as a microwave and flat screen tv. The bed was incredibly comfortable, and out of 4 days travelling I was finally able to get a good night's sleep. The location is right off of I-90 which is ideal for those travelling and the hotel is also pet friendly for both dogs and cats. Thanks to the La Quinta Inn and Suites Bozeman for making the trip a little more comfortable.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Top Contributor
134 reviews 134 reviews
66 hotel reviews
Reviews in 68 cities Reviews in 68 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 10, 2011

Great hotel, great front desk service , hot breakfast....will stay again if ever back in Bozeman. Also pet friendly with a nice place to walk the dog.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amesbury, Massachusetts
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 5, 2011

This LaQuinta is fairly new and well-appointed. We stayed here with our dog on the way back to the East Coast after a camping tip to Glacier National Park. So we were glad of the amenities after roughing it a bit. Staff was helpful and professional and the free breakfast was a notch or two above the usual. Good base to explore the Bozeman area. Would stay again!

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 3, 2011

It's a fairly new hotel. Clean and very polite staff.

My kids enjoyed pool and hot tub. Rooms and beds are comfortable.

Room Tip: Don't goto Panda Buffet across street. bad food and expensive.
See more room tips
  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 1, 2011

It was a fairly new hotel but the room looked cheap, very cheap. Even though the bed had a pillow top, all of us agreed that it was very uncomfortable and no one slept well out of the 4 of us. The walls were thin so we were kept awake by noises. We were impressed though with the front desk staff wearing black dresses, nylons and high heels... that was very impressive.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Louisiana
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 31, 2011

We flew into Bozeman late at night and this hotel was a very good choice. The Bozeman airport is actually in Belgrade which is 8-10 miles from Bozeman. The hotel is a 5 minute drive from the airport and easy to find. Even at midnight there was a good convenience store on the way to the hotel that was open. It was a good choice in that we were driving to Yellowstone the next morning and did not need to go into Bozeman. We had one large room with 2 beds with a partial wall in between and with 2 tv's. We also stayed here our last night in MT and flew out the next morning. Very good hotel for flying in and out. The room had everything you would need including a mini kitchen. I called to get the best rate.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about La Quinta Inn & Suites Bozeman

Address: 620 Nikles Dr., Bozeman, MT 59715
Phone Number:
Location: United States > Montana > Bozeman
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Bozeman
#6 Family Hotel in Bozeman
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Bozeman 2.5*
Number of rooms: 56
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Also Known As:
La Quinta Inn And Suites Bozeman
La Quinta Inn & Suites Bozeman Hotel Bozeman

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