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“Blood and Hair” 2 of 5 stars
Review of Dude Rancher Lodge

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Dude Rancher Lodge
3.0 of 5 Hotel   |   415 North 29th Street, Billings, MT 59101   |  
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Hotel website
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Hotel amenities
Special Price
20% off New Signature RM
Ranked #29 of 50 Hotels in Billings
Colorado Springs, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Blood and Hair”
2 of 5 stars Reviewed July 22, 2013

We booked 2 rooms. The sheets had not been changed in either room. My daughter's room had blood on the sheets, our room had hair that did not come from us and clearly had been slept in - gross. (I note that July 13 another reviewer reported the same thing) Hair every where, in the refrigerator, on the bath floor, in the "Changed sheets" We can do rustic, but we can't do dirty. For $89.00 I'm not sleeping in bedding that hasn't been changed.
The housekeeping staff is sabotaging any efforts the management is making.

Room Tip: Choose a different motel.
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duderancher, Front Office Manager at Dude Rancher Lodge, responded to this review, July 23, 2013
I want to stress how sorry I am for your unpleasent stay with us! Please if there is anything I can do please let me know! We try very hard to make our quest happy! Again I am truly sorry!
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190 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Italian first
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English first
Wellington, New Zealand
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2013

Quirky room, décor of the whole facility appealing and interesting history. Great location in the middle of town close to restaurants, Art Gallery and other facilities. For a very reasonable cost you can have breakfast in the café in the building - we'd recommend it.










for a very reasonable price we had

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duderancher, Front Office Manager at Dude Rancher Lodge, responded to this review, July 23, 2013
Thank you so very much for your kind words and for taking the time to write a review! I am so glad your stay was enjoyable! We do try very hard to make our guest happy! Thank you again!!
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Ann Arbor, MI
Top Contributor
128 reviews 128 reviews
20 hotel reviews
Reviews in 38 cities Reviews in 38 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed July 21, 2013

We settled comfortably into the Dude Rancher. Nothing fancy, but pleasant. Enjoyed breakfast in the adjacent building, and slept well. Internet was fast. We returned a few days later and again slept well. The bath is well appointed and clean. It's close to downtown and has safe parking. Loved the free tea in the lobby!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duderancher, Front Office Manager at Dude Rancher Lodge, responded to this review, July 22, 2013
Hello and thank you so much for taking the time to write your kind review! We are so very glad to here that you enjoyed your stay with us and had a good nights sleep!
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Manchester, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 17, 2013

Friendly lodge in downtown Billings. The reception staff were extremely helpful as I was travelling solo and it was very much appreciated. Great rooms with big comfortable beds. Original features and branded carpets and quirky bathrooms. I stayed twice here before and after my trip to the TX Ranch in Montana. The breakfasts in the restauarnt were hearty, but the only thing was that the restaurant wasn't open some evenings, but it was a short walk downtown where there were plenty of restaurants. Thanks for the hospitality.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duderancher, Front Office Manager at Dude Rancher Lodge, responded to this review, July 22, 2013
Thank you so much for your kind review and words! We here at the Dude are so glad to hear that you had a great stay with us! We try very hard to make sure our guest leave with smiles on there faces!!!!
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Seattle, Washington
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 39 cities Reviews in 39 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 13, 2013 via mobile

We stayed here twice on our way to and from South Dakota. The first room had a jacuzzi tub, coffee maker and a small fridge. I really appreciated the fact that the air conditioner was on when we arrived both times as temps were near 100. The staff here is friendly and I liked the fact that there was a cafe adjoining the motel for a convenient breakfast. We also liked the hidden courtyard parking area which was really convenient for unpacking and felt by safe. The location was good with some interesting shops and restaurants nearby. We were surprised that our second room on the way back through Billings did not have a fridge - so not all rooms are equal. The price is definitely right, though.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duderancher, Front Office Manager at Dude Rancher Lodge, responded to this review, July 22, 2013
Thank you so very much for your kind words and for taking the time to write a review! We are trying to put microwaves and mini fridges in the rooms as this will take a bit of time but we are working on it. Were so glad your stay with us was a good one!
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Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed July 13, 2013

I can look past a lot of things, but when we went to bed, we discovered that there was dried blood on the sheets. Totally not acceptable, under any circumstances. They gave us clean sheets when I went to the front desk, but one of those sheets was still wet from being washed, so I had to go back again and get a dry sheet. My wife and I are still shuddering 24 hours later.

Beyond the blood on the sheets, the room looked fine and everything else seemed to be in order.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duderancher, Front Office Manager at Dude Rancher Lodge, responded to this review, July 22, 2013
I truly am sorry for your experience! I am not sure what was going on with the sheets or why they were even put on the bed in the first place! I did bring this up to house keeping! Please if there is any thing we can do PLEASE give us a call!!! We have someone at the front desk 24 hours a day!
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Bismarck, North Dakota
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 8, 2013

Rustic log decor. The room was clean and the air conditioning worked great considering the temperature was 105 degrees outside. The staff was very friendly and the restaurant food was very good. The price does not include breakfast but the cost is quite lower than other hotels. Excellent location! It was great for us for our one night passing through Billings on our way to Yellowstone.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duderancher, Front Office Manager at Dude Rancher Lodge, responded to this review, July 22, 2013
Thank you so much for your kind review! I am so glad you enjoyed your stay with us! Hope you had fun in Yellowstone!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dude Rancher Lodge

Address: 415 North 29th Street, Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Airport Transportation
Hotel Style:
#3 Best Value Hotel in Billings
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dude Rancher Lodge 3*
Number of rooms: 56
Official Description (provided by the hotel):
The Dude Rancher Lodge is an historic downtown Billings hotel. We are proud to be listed in the National Register of Historic Places, which is America’s official list of important properties that provide a valuable link to the past and have been deemed worthy of preservation. Built in 1949, our hotel near downtown Billings is a rustic ranch that features weeping brick mortar and full-length porches. Our interior is designed with knotty pine paneling, custom-built western-style furnishings, decorative lampshades and carpeting that is adorned with the brands of local ranchers who originally invested in the property. ... more   less 
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Also Known As:
Dude Rancher Hotel Billings

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