We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Very Happy Thanksgiving!” 5 of 5 stars
Review of Holiday Inn - The Grand Montana Billings

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Holiday Inn - The Grand Montana Billings to your Saves list
Holiday Inn - The Grand Montana Billings
3.0 of 5 Hotel   |   5500 Midland Road, Billings, MT 59101   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #32 of 50 Hotels in Billings
Tucson, Arizona
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
“A Very Happy Thanksgiving!”
5 of 5 stars Reviewed January 21, 2013

I traveled to Billings with my college basketball team as well as the men's team from my school for a Thanksgiving tournament and we stayed at this hotel. The hotel is not far from a mall and several restaurants, and there are a couple other restaurants in the adjacent lots. The hotel itself was nice with a wonderful, open lobby including a piano, waterfall, and several plush chairs to just sit back and relax. The rooms that are not in the tower part of the hotel are a bit of a walk, but there are several side doors to easily access whatever area you end up staying in. The breakfast buffet was good with a lot of variety, and there was always free coffee, hot chocolate, and apple cider in the lobby (which was great to enjoy while watching the snow fall). I didn't use the pool or other facilities, but my teammates seemed to enjoy them.

The school paid for our hotel, so I can't speak to the value. However, if I do go to Billings again in the future, I will definitely have this hotel at the top of my list.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review, January 28, 2013
Glad that the Holiday Inn Grand could help you have a great Thanksgiving. Thank you all of the positive comments regarding your stay! We will see you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

285 reviews from our community

Traveler rating
    65
    63
    73
    48
    36
See reviews for
62
53
17
97
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Plano
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 16, 2013

The room was average and far from the lobby. The ammenaties are average if they were available/open. The pool and sauna were closed during my stay. However the staff was great and very accomodating. Ryan and Kevin stood out among the rest.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review, January 18, 2013
Thank you kindly for the response and the feedback. We will be sure to let Ryan and Kevin know how much you and I appreciate them. As far as the pool goes the hotel had to get the federally mandated ADA pool lifts installed that day. I apologize for the inconvenience as there is never a good time to do such a project in a hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

Nice place to stay. Get a room in the atrium section. Bartender did not know what a gimlet was but oh well. The casino club was friendly and enjoyable. Very good place to spend a few days in Billings.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review, December 10, 2012
I am happy to here that your stay was a pleasant one! I have followed up with the bartender on the correct way to make a gimlet. See you next time through and again, thank you so much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gull Lake
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 30, 2012

We stayed for 3 nights at this hotel. Rooms were great and clean, and had a good buffet in the hotel... i liked the fact that children ate free with an adult meal! :) Staff was friendly and the hotel was close to shopping which helped us too

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review, December 3, 2012
Thank you so much for your kind response, we have worked really hard as a hotel to deliver a solid stay from cleanliness to service in the past couple of months. It is nice to have positive feedback to reinforce what we are trying to do as a team. See you next time through!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conrad, Montana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2012

From the moment of the check in with a very accommodating and helpful young lady our visit was wonderful. All staff members we encountered were very polite and welcoming. We enjoyed the pool, the exercise room, the walk around the lobby and the glass elevator rides.

Room Tip: The room was booked through Priceline.com and the young lady checking me in was very accommodating a...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review, November 27, 2012
I am pleased to see that you enjoyed all of the many amenities we provide for our valued guest. Service has been our number one priority and it looks to be paying off! Thanks for all of the nice words and we look forward to seeing you on your next trip through Billings!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendive, Montana, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2012

We recently stayed at the Holiday Inn - Grand Montana - Billings. This stay was nothing but top notch. We have stayed there before and always had a small glitch somewhere along that was always taken care of. Maria and the other front desk staff were outstanding this stay. Check in was a great treat as we were upgraded to a suite where we requested a tower room only when we made our reservations. The room was large, clean, relaxing, comfortable and sleepable king sized bed and quiet as an FFA convention was also taking place at the same time. FFA students went unheard for noise. Check in was prompt and all info correct and on file for Priority rewards. Best stay we had ever had at any hotel. Will definitely stay again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review, November 27, 2012
Thank you for all of the kind words! I am glad that we could keep the noise to a minimum during the FFA convention; this was a tall task with 1000 kids in the building. We will see you next time you visit the Billings area. Safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roy, Utah
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2012

I arrived in Billings after a long day of travel, and was pleasantly surprised by the stay at the Holiday Inn Grand. The room was large, clean, quiet and comfortable. The exercise facility was large and equipped with multiple machines to choose from.
Overall, the stay at this facility was one of the most pleasant of any I have experienced. By the way, many thanks to the management team for reaching out to make sure my stay was one that would assure I returned to this hotel on my next visit to this area.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review, November 27, 2012
Thank you so much for the kind words! Our dedication to making guest service our number one priority is really been successful. See you next time through!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn - The Grand Montana Billings? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn - The Grand Montana Billings

Address: 5500 Midland Road, Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 50 Hotels in Billings
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn - The Grand Montana Billings 3*
Number of rooms: 317
Official Description (provided by the hotel):
Discover all that Holiday Inn Grand Montana has to offer. Your are at the heart of everything, whether it's business or pleasure. Our guest rooms provide all the comforts you have come to expect, from a top quality hotel. Enjoy the best night's sleep on our plush mattresses, stay connected with our free high-speed wireless Internet, swim year round in our indoor pool or relax in the hot tub and sauna. Find excitement with Montana Style Gaming in our new casino or quietly read your favorite book next to the atrium waterfall. The hotel completed an extensive facelift from top to bottom in 2008 and you will be sure to feel the warm, friendly and inviting atmosphere the minute you walk through our door. Conveniently located, just 10 minutes from Logan International Airport and easily accessible from I-90 exit 446. Experience a few of the nation's treasures, as the Holiday Inn Grand Montana is perfectly situated between Yellowstone National Park and Little Bighorn Battle Field. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, IHG, Booking.com, Expedia, BookIt.com, Priceline, Orbitz and Hotels.com so you can book your Holiday Inn - The Grand Montana Billings reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn - The Grand Montana Billings Hotel Billings
Billings Holiday Inn
Holiday Inn Billings

Owners: What's your side of the story?

If you own or manage Holiday Inn - The Grand Montana Billings, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.