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All 44 Billings hotels

Holiday Inn - The Grand Montana Billings: Traveler Reviews

3.0 of 5
5500 Midland Road, Billings, MT 59101
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Holiday Inn - The Grand Montana Billings
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Ranked #16 of 44 hotels in Billings
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162 reviews from our community

    Trip type
Traveler rating
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    33
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Date Rating
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Very accommodating staff”
4 of 5 stars Reviewed December 9, 2012

Nice place to stay. Get a room in the atrium section. Bartender did not know what a gimlet was but oh well. The casino club was friendly and enjoyable. Very good place to spend a few days in Billings.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Wellsitegeo about Holiday Inn - The Grand Montana Billings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review
December 10, 2012
I am happy to here that your stay was a pleasant one! I have followed up with the bartender on the correct way to make a gimlet. See you next time through and again, thank you so much.
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saskatchewan
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Wonderful hotel”
5 of 5 stars Reviewed November 30, 2012

We stayed for 3 nights at this hotel. Rooms were great and clean, and had a good buffet in the hotel... i liked the fact that children ate free with an adult meal! :) Staff was friendly and the hotel was close to shopping which helped us too

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lostsok about Holiday Inn - The Grand Montana Billings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review
December 3, 2012
Thank you so much for your kind response, we have worked really hard as a hotel to deliver a solid stay from cleanliness to service in the past couple of months. It is nice to have positive feedback to reinforce what we are trying to do as a team. See you next time through!
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Conrad, Montana, United States
1 review
1 helpful vote 1 helpful vote
“Visit at the Billings Holiday Inn was terrific”
5 of 5 stars Reviewed November 25, 2012

From the moment of the check in with a very accommodating and helpful young lady our visit was wonderful. All staff members we encountered were very polite and welcoming. We enjoyed the pool, the exercise room, the walk around the lobby and the glass elevator rides.

Room Tip: The room was booked through Priceline.com and the young lady checking me in was very accommodating a...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sharon G about Holiday Inn - The Grand Montana Billings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review
November 27, 2012
I am pleased to see that you enjoyed all of the many amenities we provide for our valued guest. Service has been our number one priority and it looks to be paying off! Thanks for all of the nice words and we look forward to seeing you on your next trip through Billings!
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Glendive, Montana, United States
2 reviews
1 helpful vote 1 helpful vote
“J & T”
5 of 5 stars Reviewed November 25, 2012

We recently stayed at the Holiday Inn - Grand Montana - Billings. This stay was nothing but top notch. We have stayed there before and always had a small glitch somewhere along that was always taken care of. Maria and the other front desk staff were outstanding this stay. Check in was a great treat as we were upgraded to a suite where we requested a tower room only when we made our reservations. The room was large, clean, relaxing, comfortable and sleepable king sized bed and quiet as an FFA convention was also taking place at the same time. FFA students went unheard for noise. Check in was prompt and all info correct and on file for Priority rewards. Best stay we had ever had at any hotel. Will definitely stay again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Terra D about Holiday Inn - The Grand Montana Billings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review
November 27, 2012
Thank you for all of the kind words! I am glad that we could keep the noise to a minimum during the FFA convention; this was a tall task with 1000 kids in the building. We will see you next time you visit the Billings area. Safe travels!
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Roy, Utah
1 review
2 helpful votes 2 helpful votes
“One of my best stays ever”
5 of 5 stars Reviewed November 20, 2012

I arrived in Billings after a long day of travel, and was pleasantly surprised by the stay at the Holiday Inn Grand. The room was large, clean, quiet and comfortable. The exercise facility was large and equipped with multiple machines to choose from.
Overall, the stay at this facility was one of the most pleasant of any I have experienced. By the way, many thanks to the management team for reaching out to make sure my stay was one that would assure I returned to this hotel on my next visit to this area.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Jerry P about Holiday Inn - The Grand Montana Billings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review
November 27, 2012
Thank you so much for the kind words! Our dedication to making guest service our number one priority is really been successful. See you next time through!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn - The Grand Montana Billings

Also Known As:
Holiday Inn - The Grand Montana Billings Hotel Billings
Holiday Inn - The Grand Montana Billings Hotel
Billings Holiday Inn
Holiday Inn Billings
Address: 5500 Midland Road, Billings, MT 59101
Phone Number:
Region: United States > Montana > Billings
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Billings
#15 Family Hotels in Billings
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Discover all that Holiday Inn Grand Montana has to offer. Your are at the heart of everything, whether it's business or pleasure. Our guest rooms provide all the comforts you have come to expect, from a top quality hotel. Enjoy the best night's sleep on our plush mattresses, stay connected with our free high-speed wireless Internet, swim year round in our indoor pool or relax in the hot tub and sauna. Find excitement with Montana Style Gaming in our new casino or quietly read your favorite book next to the atrium waterfall. The hotel completed an extensive facelift from top to bottom in 2008 and you will be sure to feel the warm, friendly and inviting atmosphere the minute you walk through our door. Conveniently located, just 10 minutes from Logan International Airport and easily accessible from I-90 exit 446. Experience a few of the nation's treasures, as the Holiday Inn Grand Montana is perfectly situated between Yellowstone National Park and Little Bighorn Battle Field. ... more   less 
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