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All 44 Billings hotels

BEST WESTERN PLUS ClockTower Inn: Traveler Reviews

3.0 of 5
2511 1st Avenue N, Billings, MT 59101-2320
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Ranked #8 of 44 hotels in Billings
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200 reviews from our community

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Traveler rating
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Date Rating
Buffalo, Wyoming
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Location, location, presentation”
5 of 5 stars Reviewed December 25, 2012

We make an effort to get some culture quarterly from
our 'outback' location in Wyoming. The Best Western
Plus ClockTower Inn in Billings is our temporary home
for these events. Since we do travel to other parts
of the nation we do experience the worst westerns,
but we would rate this hotel a special experience
for the traveling for its downtown location and
presentation of their amenities. Downtown
Billings is not the usual city type living one
will expect. Stella's, the adjoining restaurant,
is to be another experience if a motel is not
on the schedule for this trip.
Colleen & Bill Payne, Wyoming

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
December 31, 2012
We are really pleased you make part of your quarterly culture trip to Billings. It is always a pleasure to see guests returning because their stay enhances their overall experience. We are currently working on a few new projects from remodeling new rooms to adding a second elevator making even more of our rooms elevator accessible. Stay warm down there in Wyoming and Happy New Years.
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Powell, Ohio
2 reviews
1 helpful vote 1 helpful vote
“Convenient Hospitality”
5 of 5 stars Reviewed December 21, 2012

Very cooperative staff and extremely convenient to everything in downtown Billings. Rooms are well kept, and beds are very comfortable. Stayed as part of a group and it is perfect for this, as everybody can walk anywhere they want to go without having to organize as a full group. Truly outstanding value. On the grounds is an excellent breakfast and lunch place - "Stellas" - where the food is almost too good, prompting some over eating. Cannot imagine a need to find a better place to stay while in the area.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, Wyoming
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“BWCTI was FANTASTIC - don't even think of staying elsewhere”
5 of 5 stars Reviewed December 17, 2012

What a great place. The entire staff did everything within their power to make sure my stay went well. The rooms are nicely decorated and the beds are super comfortable. The towels are big and fluffy and best of all....there was a duel head walk in shower. Located in the heart of Billings, there are a variety of restaurants with in walking distance. (Thai place down the street is fabulous). The restaurant across the parking lot is also good but only open for breakfast and lunch - order the Rueben). I will not stay anywhere else while in Billings.

Room Tip: Only down side...no elevator on wing I was in...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
December 18, 2012
It is great to see you really enjoyed your stay at our property and the little touches we have been putting into the rooms from the fluffy bamboo towels to the double headed showers in the business king room you were in. It is great to hears you took advantage of our location and all the great restaurants and shopping we have within walking distance. I also wanted to let you know after many comments about a lack of elevator in the section you were in this winter we will be putting in an elevator to service that area. Guests comments carry a lot of weight with us, so thank you for taking the time to let us know how we did and were we could improve.
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Amarillo, Texas
Top Contributor
100 reviews 100 reviews
13 hotel reviews
Reviews in 36 cities Reviews in 36 cities
44 helpful votes 44 helpful votes
“Great location, nice rooms, warm and inviting”
4 of 5 stars Reviewed December 16, 2012

This hotel is in the heart of downtown Billings, within walking distance of great entertainment, dining, shopping, and nightlife. It is very inviting, with a lobby designed like a ski or hunting lodge. The rooms are small, but feel modern, and are clean and well kept. There's ample parking right at the hotel. They do not offer breakfast, but there's a breakfast/lunch restaurant, Stellas, on the property that is very popular.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
December 18, 2012
Thank you for taking the time to write a review. We as a team really enjoy hearing honest feedback from out guests, though it is much nicer to hear you had a great stay rather than a bad one. I am so glad you enjoyed the design of our rooms and of the property in general. We are an older property who can't change their bones, but we do everything within our power to make sure our rooms are up to date and modern reflecting our guests needs and tastes. Once again thank you for taking the time to let others know about your experience.
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Williston, North Dakota
1 review
1 helpful vote 1 helpful vote
“Best Western ClockTower Inn Billings, MT”
5 of 5 stars Reviewed December 15, 2012

Very nice refurbished older hotel near the hospitals in Billings. Smaller rooms but very well kept. Friendly and polite staff. Seems that the owner takes the time to make sure that the staff stays on top of the cleanliness of the rooms. Usually smaller hotels like this have staff/owners that dont care about the upkeep and are in it for the money. Not the case here. Make sure to eat in the restaurant on the property. Top notch meals and fresh bakery items!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
December 18, 2012
Thank you very much for the wonderful compliments and for choosing us. We are a family owned and operated property which took over seven years ago and have been continuously working and renovating rooms to make sure they keep up with the needs of our guest. We have currently just finished upgrading our WiFi to 40 up and 40 down and renovating more rooms which will include more outlets, heated bathroom floors, rain showers, and custom designed furniture. Once again I am glad you enjoyed your stay.
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Additional Information about BEST WESTERN PLUS ClockTower Inn

Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Plus Clocktower Hotel
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Address: 2511 1st Avenue N, Billings, MT 59101-2320
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Billings
#12 Family Hotels in Billings
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Two-story motel situated in the heart of downtown, within walking distance of 2 museums, shops, theaters and over two dozen of the top restaurants and bars in Billings. ... more   less 
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