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BEST WESTERN PLUS ClockTower Inn: Traveler Reviews

3.0 of 5
2511 1st Avenue N, Billings, MT 59101-2320
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BEST WESTERN PLUS ClockTower Inn
Ranked #8 of 44 hotels in Billings
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199 reviews from our community

    Trip type
Traveler rating
    92
    67
    27
    7
    6
Date Rating
Powell, Ohio
2 reviews
1 helpful vote 1 helpful vote
“Convenient Hospitality”
5 of 5 stars Reviewed December 21, 2012

Very cooperative staff and extremely convenient to everything in downtown Billings. Rooms are well kept, and beds are very comfortable. Stayed as part of a group and it is perfect for this, as everybody can walk anywhere they want to go without having to organize as a full group. Truly outstanding value. On the grounds is an excellent breakfast and lunch place - "Stellas" - where the food is almost too good, prompting some over eating. Cannot imagine a need to find a better place to stay while in the area.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask K R about BEST WESTERN PLUS ClockTower Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, Wyoming
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“BWCTI was FANTASTIC - don't even think of staying elsewhere”
5 of 5 stars Reviewed December 17, 2012

What a great place. The entire staff did everything within their power to make sure my stay went well. The rooms are nicely decorated and the beds are super comfortable. The towels are big and fluffy and best of all....there was a duel head walk in shower. Located in the heart of Billings, there are a variety of restaurants with in walking distance. (Thai place down the street is fabulous). The restaurant across the parking lot is also good but only open for breakfast and lunch - order the Rueben). I will not stay anywhere else while in Billings.

Room Tip: Only down side...no elevator on wing I was in...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
December 18, 2012
It is great to see you really enjoyed your stay at our property and the little touches we have been putting into the rooms from the fluffy bamboo towels to the double headed showers in the business king room you were in. It is great to hears you took advantage of our location and all the great restaurants and shopping we have within walking distance. I also wanted to let you know after many comments about a lack of elevator in the section you were in this winter we will be putting in an elevator to service that area. Guests comments carry a lot of weight with us, so thank you for taking the time to let us know how we did and were we could improve.
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Amarillo, Texas
Top Contributor
97 reviews 97 reviews
13 hotel reviews
Reviews in 35 cities Reviews in 35 cities
43 helpful votes 43 helpful votes
“Great location, nice rooms, warm and inviting”
4 of 5 stars Reviewed December 16, 2012

This hotel is in the heart of downtown Billings, within walking distance of great entertainment, dining, shopping, and nightlife. It is very inviting, with a lobby designed like a ski or hunting lodge. The rooms are small, but feel modern, and are clean and well kept. There's ample parking right at the hotel. They do not offer breakfast, but there's a breakfast/lunch restaurant, Stellas, on the property that is very popular.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 13 more reviews by TrueTexasTraveler for Billings
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
December 18, 2012
Thank you for taking the time to write a review. We as a team really enjoy hearing honest feedback from out guests, though it is much nicer to hear you had a great stay rather than a bad one. I am so glad you enjoyed the design of our rooms and of the property in general. We are an older property who can't change their bones, but we do everything within our power to make sure our rooms are up to date and modern reflecting our guests needs and tastes. Once again thank you for taking the time to let others know about your experience.
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Williston, North Dakota
1 review
1 helpful vote 1 helpful vote
“Best Western ClockTower Inn Billings, MT”
5 of 5 stars Reviewed December 15, 2012

Very nice refurbished older hotel near the hospitals in Billings. Smaller rooms but very well kept. Friendly and polite staff. Seems that the owner takes the time to make sure that the staff stays on top of the cleanliness of the rooms. Usually smaller hotels like this have staff/owners that dont care about the upkeep and are in it for the money. Not the case here. Make sure to eat in the restaurant on the property. Top notch meals and fresh bakery items!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask B W about BEST WESTERN PLUS ClockTower Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
December 18, 2012
Thank you very much for the wonderful compliments and for choosing us. We are a family owned and operated property which took over seven years ago and have been continuously working and renovating rooms to make sure they keep up with the needs of our guest. We have currently just finished upgrading our WiFi to 40 up and 40 down and renovating more rooms which will include more outlets, heated bathroom floors, rain showers, and custom designed furniture. Once again I am glad you enjoyed your stay.
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Chicago
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Great location, price...walls a little thin”
3 of 5 stars Reviewed December 10, 2012

I really enjoyed the clean and comfortable accommodations of what appears to be a recently remodeled travel lodge. I was here for work and wifi worked fine but the room was a little dark around the desk. The main issue here is you can hear nearly everything your neighbor does in his/her room which is a little distracting. Lodging in Billings is dirt cheap and there isn't a lot of options. This place worked out fine and it was close to the downtown dinning and drinking establishments. Great restaurant called Stella's in the complex--best breakfast I have had in a long time.

Also, very convenient airport shuttle at your service.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
December 14, 2012
Thank you for your honest review of our property and I want you to know as we remodel rooms we are correcting the issue to the best of our ability. As travelers ourselves, we understand a quiet and comfortable night's sleep is the most important aspect of a stay. I also want you to know we are in the process of ordering a new lighting package which will increase the lighting around the desk.
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Additional Information about BEST WESTERN PLUS ClockTower Inn

Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Plus Clocktower Hotel
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Address: 2511 1st Avenue N, Billings, MT 59101-2320
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Billings
#11 Family Hotels in Billings
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Two-story motel situated in the heart of downtown, within walking distance of 2 museums, shops, theaters and over two dozen of the top restaurants and bars in Billings. ... more   less 
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