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Hilton Garden Inn Billings: Traveler Reviews

3.0 of 5
2465 Grant Road, Billings, MT 59102
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Hilton Garden Inn Billings
Ranked #3 of 44 hotels in Billings
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140 reviews from our community

    Trip type
Traveler rating
    82
    46
    9
    0
    3
Date Rating
Wyomite
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“We Will Be Back”
5 of 5 stars Reviewed December 3, 2012

First time at the Hilton Garden Inn in Billings, but not our last! Quiet hotel location, easy access, friendly staff on the front desk, large well-furnished room, comfortable air-adjustable bed, and all at a reasonable price. We even enjoyed a glass of wine in front of the lobby fireplace (bar is wine and beer only-- no spirits).

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, General Manager at Hilton Garden Inn Billings, responded to this review
December 18, 2012
Thank you for taking time to review our hotel! We are so delighted that you enjoyed a nice, quiet stay. Our front desk works very hard to make sure that all guests feel at home. Our lobby fireplace is a favorite amongst our guests, and what a great way to enjoy a glass of wine! We hope to see you very soon. Please introduce yourself the next time you are our guest.
Nichole M
General Manager
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great place for my family of 10 to stay!”
5 of 5 stars Reviewed November 13, 2012 via mobile

Great rooms, guest services is Super friendly, and the breakfast is wonderful! My large family enjoys our stay here very much. This has become our "must stay at hotel!" The kids love the fresh cookie treats and kid friendly pool area.
Our last visit was lengthily due to a family member in the hospital and the hotel staff was very accommodating with shuttle rides and the housekeeping staff was phenomenal! A huge thank you goes out to Eric for taking care of our group while on his floor.
Awesome staff and hotel!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Never seen such incredible service!”
5 of 5 stars Reviewed November 11, 2012

I know it's a Hilton Garden Inn and I've stayed in many of them but I have never had employees this incredibly wonderful. It's a small Hilton yes but from the moment you walk in the door you feel like family. The manager personally checked to see if all was ok. The desk clerk was so nice and I was just blown over by the. their efficiency ! If you are in Billings and need a place to stay I would highly recommend it.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ellenl7958 about Hilton Garden Inn Billings
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Nichole M, General Manager at Hilton Garden Inn Billings, responded to this review
December 18, 2012
We thank you kindly for the review of HGI Billings. You're right, we have true gems as employees and we strive to give each guest personable service. Please come back to stay with us soon!
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Calgary, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Our Favorite Hotel in Billings”
5 of 5 stars Reviewed November 11, 2012

We travel to Billings frequently as our daughter attends college there. We have tried over a dozen hotels in the area, but this one is our hands down favorite and the one we keep returning to. The rooms are always clean, the beds comfortable, and the staff welcoming. The location of the hotel (near King and 24th) is perfect. My husband and I like Hilton Garden Inns in general, but this one is especially nice. If you stay there, try out nearby Bullman's Woodfired Pizza for ultra fresh and fantastic pizza.

Room Tip: We prefer rooms on higher floors. Avoid room 110 (atypically noisy as it is next to Fitness Center...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Mary H about Hilton Garden Inn Billings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, Director of Sales at Hilton Garden Inn Billings, responded to this review
November 12, 2012
Thank you for your kind review of our hotel! We are so happy that you've chosen Hilton Garden Inn Billings as your "home away from home" when visiting your daughter. We take great pride in hiring the most hospitable staff and the best housekeepers, so thank you for noticing them. Bullman's does have great pizza, and you'll never run out of restaurants to try as we have many within walking distance of the hotel. We look forward to having you again soon!
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Regina, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Best place in Billings to stay if you want to be near big box shopping”
4 of 5 stars Reviewed November 5, 2012 via mobile

Hotel was clean, inviting and staff were helpful and honest. Rooms were very clean, kept up and had nothing wrong with them. Typical $150 hotel room, but paid just over $100 for it. Easily the best value if you are looking for a hotel near all the big box stuff in Billings. If you want to be near downtown to check out some of the local joints, this is not the place to stay - unless you don't mind driving back and forth to downtown. Probably about a ten minute drive to downtown. Honestly no complaints about the Hilton, great stay, didn't get to check out the pool, forgot my trunks, but looked like a good time. Snack service at the entrance was great, if you needed it. The bending machines had diet Pepsi, which is always a plus. The coffee was free in the morning, but not the breakfast. Coffee was pretty good, can't remember the brand. Definitely don't make coffee in your room, head downstairs and fill up. Even have to go cups, sweetener, etc.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, Director of Sales at Hilton Garden Inn Billings, responded to this review
November 12, 2012
Thank you for taking time to review our hotel. We appreciate your candid comments and are happy that you are pleased with everything within our...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Billings

Also Known As:
Hilton Garden Inn Billings Hotel Billings
Hilton Garden Inn Billings Hotel
Hilton Billings
Billings Hilton
Address: 2465 Grant Road, Billings, MT 59102
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Billings
#3 Family Hotels in Billings
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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