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“We Will Be Back” 5 of 5 stars
Review of Hilton Garden Inn Billings

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Hilton Garden Inn Billings
3.0 of 5 Hotel   |   2465 Grant Road, Billings, MT 59102   |  
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Ranked #6 of 50 Hotels in Billings
Certificate of Excellence
Sheridan, Wyoming
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“We Will Be Back”
5 of 5 stars Reviewed December 3, 2012

First time at the Hilton Garden Inn in Billings, but not our last! Quiet hotel location, easy access, friendly staff on the front desk, large well-furnished room, comfortable air-adjustable bed, and all at a reasonable price. We even enjoyed a glass of wine in front of the lobby fireplace (bar is wine and beer only-- no spirits).

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, General Manager at Hilton Garden Inn Billings, responded to this review, December 18, 2012
Thank you for taking time to review our hotel! We are so delighted that you enjoyed a nice, quiet stay. Our front desk works very hard to make sure that all guests feel at home. Our lobby fireplace is a favorite amongst our guests, and what a great way to enjoy a glass of wine! We hope to see you very soon. Please introduce yourself the next time you are our guest.
Nichole M
General Manager
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442 reviews from our community

Traveler rating
    283
    119
    25
    6
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 13, 2012 via mobile

Great rooms, guest services is Super friendly, and the breakfast is wonderful! My large family enjoys our stay here very much. This has become our "must stay at hotel!" The kids love the fresh cookie treats and kid friendly pool area.
Our last visit was lengthily due to a family member in the hospital and the hotel staff was very accommodating with shuttle rides and the housekeeping staff was phenomenal! A huge thank you goes out to Eric for taking care of our group while on his floor.
Awesome staff and hotel!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 11, 2012

I know it's a Hilton Garden Inn and I've stayed in many of them but I have never had employees this incredibly wonderful. It's a small Hilton yes but from the moment you walk in the door you feel like family. The manager personally checked to see if all was ok. The desk clerk was so nice and I was just blown over by the. their efficiency ! If you are in Billings and need a place to stay I would highly recommend it.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, General Manager at Hilton Garden Inn Billings, responded to this review, December 18, 2012
We thank you kindly for the review of HGI Billings. You're right, we have true gems as employees and we strive to give each guest personable service. Please come back to stay with us soon!
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Calgary, Canada
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed November 11, 2012

We travel to Billings frequently as our daughter attends college there. We have tried over a dozen hotels in the area, but this one is our hands down favorite and the one we keep returning to. The rooms are always clean, the beds comfortable, and the staff welcoming. The location of the hotel (near King and 24th) is perfect. My husband and I like Hilton Garden Inns in general, but this one is especially nice. If you stay there, try out nearby Bullman's Woodfired Pizza for ultra fresh and fantastic pizza.

Room Tip: We prefer rooms on higher floors. Avoid room 110 (atypically noisy as it is next to Fitness Center...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, Director of Sales at Hilton Garden Inn Billings, responded to this review, November 12, 2012
Thank you for your kind review of our hotel! We are so happy that you've chosen Hilton Garden Inn Billings as your "home away from home" when visiting your daughter. We take great pride in hiring the most hospitable staff and the best housekeepers, so thank you for noticing them. Bullman's does have great pizza, and you'll never run out of restaurants to try as we have many within walking distance of the hotel. We look forward to having you again soon!
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Regina, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 5, 2012

Hotel was clean, inviting and staff were helpful and honest. Rooms were very clean, kept up and had nothing wrong with them. Typical $150 hotel room, but paid just over $100 for it. Easily the best value if you are looking for a hotel near all the big box stuff in Billings. If you want to be near downtown to check out some of the local joints, this is not the place to stay - unless you don't mind driving back and forth to downtown. Probably about a ten minute drive to downtown. Honestly no complaints about the Hilton, great stay, didn't get to check out the pool, forgot my trunks, but looked like a good time. Snack service at the entrance was great, if you needed it. The bending machines had diet Pepsi, which is always a plus. The coffee was free in the morning, but not the breakfast. Coffee was pretty good, can't remember the brand. Definitely don't make coffee in your room, head downstairs and fill up. Even have to go cups, sweetener, etc.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, Director of Sales at Hilton Garden Inn Billings, responded to this review, November 12, 2012
Thank you for taking time to review our hotel. We appreciate your candid comments and are happy that you are pleased with everything within our control at the hotel level. While downtown has a lot of great things offer, we feel that our location is ideal for the avid shopper and diner. With many franchise restaurants and shopping centers within walking distance, we are a favorite amongst many of our leisure guests. We serve City Brew coffee which is a locally owned and operated business. Thank you again for your review, we hope you'll consider staying with us again the next time your travels bring you to Billings.
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Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 26, 2012

This is by far one of the best HGI's I have ever stayed at. Great modern feel with the most comfortable beds and HDTV just like I have at my house. Their staff were all super nice & friendly. Location wasn't the easiest to find, but well worth it once I did. This is the only hotel I will stay with when I return to Billings!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, Director of Sales at Hilton Garden Inn Billings, responded to this review, November 12, 2012
Many thanks for the awesome review of our hotel! We are very proud of our employees and the service they deliver every day, so thank you for acknowledging them. We look forward to having you as a regular guest in the hotel.
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Sydney, Australia
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 23, 2012

We stayed in the Hilton Garden Inn Billings for 2 nights so we could take a day trip to the Little Bighorn Battlefield National Monument. The ZHotel rooms were spacious and clean and the beds were very comfortable. The hotel staff were very friendly and helpful and we certainly enjoyed our stay here in Billings.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, Director of Sales at Hilton Garden Inn Billings, responded to this review, November 12, 2012
Thanks for the great review, we're so happy you enjoyed your time with us. We are a short drive to the Little Bighorn Battlefield and many other areas of interest. Thank you for commenting on our clean rooms and comfortable beds. We have the best housekeepers in town! Come back and see us soon!
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Prices are for 1 room, 2 adults
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Additional Information about Hilton Garden Inn Billings

Address: 2465 Grant Road, Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Amenities:
Bar / Lounge Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Billings
#3 Family Hotel in Billings
#3 Romantic Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Billings 3*
Number of rooms: 128
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Also Known As:
Hilton Garden Inn Billings Hotel Billings
Hilton Billings

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