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“Great place for my family of 10 to stay!” 5 of 5 stars
Review of Hilton Garden Inn Billings

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Hilton Garden Inn Billings
3.0 of 5 Hotel   |   2465 Grant Road, Billings, MT 59102   |  
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Ranked #2 of 45 hotels in Billings
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great place for my family of 10 to stay!”
5 of 5 stars Reviewed November 13, 2012 via mobile

Great rooms, guest services is Super friendly, and the breakfast is wonderful! My large family enjoys our stay here very much. This has become our "must stay at hotel!" The kids love the fresh cookie treats and kid friendly pool area.
Our last visit was lengthily due to a family member in the hospital and the hotel staff was very accommodating with shuttle rides and the housekeeping staff was phenomenal! A huge thank you goes out to Eric for taking care of our group while on his floor.
Awesome staff and hotel!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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262 people have reviewed this hotel

Traveler rating
    166
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Jacksonville, Florida
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 11, 2012

I know it's a Hilton Garden Inn and I've stayed in many of them but I have never had employees this incredibly wonderful. It's a small Hilton yes but from the moment you walk in the door you feel like family. The manager personally checked to see if all was ok. The desk clerk was so nice and I was just blown over by the. their efficiency ! If you are in Billings and need a place to stay I would highly recommend it.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, General Manager at Hilton Garden Inn Billings, responded to this review, December 18, 2012
We thank you kindly for the review of HGI Billings. You're right, we have true gems as employees and we strive to give each guest personable service. Please come back to stay with us soon!
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Calgary, Canada
Top Contributor
60 reviews 60 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 11, 2012

We travel to Billings frequently as our daughter attends college there. We have tried over a dozen hotels in the area, but this one is our hands down favorite and the one we keep returning to. The rooms are always clean, the beds comfortable, and the staff welcoming. The location of the hotel (near King and 24th) is perfect. My husband and I like Hilton Garden Inns in general, but this one is especially nice. If you stay there, try out nearby Bullman's Woodfired Pizza for ultra fresh and fantastic pizza.

Room Tip: We prefer rooms on higher floors. Avoid room 110 (atypically noisy as it is next to Fitness Center...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, Director of Sales at Hilton Garden Inn Billings, responded to this review, November 12, 2012
Thank you for your kind review of our hotel! We are so happy that you've chosen Hilton Garden Inn Billings as your "home away from home" when visiting your daughter. We take great pride in hiring the most hospitable staff and the best housekeepers, so thank you for noticing them. Bullman's does have great pizza, and you'll never run out of restaurants to try as we have many within walking distance of the hotel. We look forward to having you again soon!
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Regina, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

Hotel was clean, inviting and staff were helpful and honest. Rooms were very clean, kept up and had nothing wrong with them. Typical $150 hotel room, but paid just over $100 for it. Easily the best value if you are looking for a hotel near all the big box stuff in Billings. If you want to be near downtown to check out some of the local joints, this is not the place to stay - unless you don't mind driving back and forth to downtown. Probably about a ten minute drive to downtown. Honestly no complaints about the Hilton, great stay, didn't get to check out the pool, forgot my trunks, but looked like a good time. Snack service at the entrance was great, if you needed it. The bending machines had diet Pepsi, which is always a plus. The coffee was free in the morning, but not the breakfast. Coffee was pretty good, can't remember the brand. Definitely don't make coffee in your room, head downstairs and fill up. Even have to go cups, sweetener, etc.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, Director of Sales at Hilton Garden Inn Billings, responded to this review, November 12, 2012
Thank you for taking time to review our hotel. We appreciate your candid comments and are happy that you are pleased with everything within our control at the hotel level. While downtown has a lot of great things offer, we feel that our location is ideal for the avid shopper and diner. With many franchise restaurants and shopping centers within walking distance, we are a favorite amongst many of our leisure guests. We serve City Brew coffee which is a locally owned and operated business. Thank you again for your review, we hope you'll consider staying with us again the next time your travels bring you to Billings.
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Denver, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2012

This is by far one of the best HGI's I have ever stayed at. Great modern feel with the most comfortable beds and HDTV just like I have at my house. Their staff were all super nice & friendly. Location wasn't the easiest to find, but well worth it once I did. This is the only hotel I will stay with when I return to Billings!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, Director of Sales at Hilton Garden Inn Billings, responded to this review, November 12, 2012
Many thanks for the awesome review of our hotel! We are very proud of our employees and the service they deliver every day, so thank you for acknowledging them. We look forward to having you as a regular guest in the hotel.
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Sydney, Australia
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 23, 2012

We stayed in the Hilton Garden Inn Billings for 2 nights so we could take a day trip to the Little Bighorn Battlefield National Monument. The ZHotel rooms were spacious and clean and the beds were very comfortable. The hotel staff were very friendly and helpful and we certainly enjoyed our stay here in Billings.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, Director of Sales at Hilton Garden Inn Billings, responded to this review, November 12, 2012
Thanks for the great review, we're so happy you enjoyed your time with us. We are a short drive to the Little Bighorn Battlefield and many other areas of interest. Thank you for commenting on our clean rooms and comfortable beds. We have the best housekeepers in town! Come back and see us soon!
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Houston, TX
Top Contributor
50 reviews 50 reviews
41 hotel reviews
Reviews in 37 cities Reviews in 37 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 21, 2012

After a long day of driving and sightseeing, we stayed at the Hilton Garden Inn and thought it was a good experience. The hotel was clean, staff helpful and location very convenient to restaurants, and shopping. The promotional rate we had included breakfast which we thought was excellent.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Billings

Also Known As:
Hilton Garden Inn Billings Hotel Billings
Hilton Garden Inn Billings Hotel
Hilton Billings
Billings Hilton
Address: 2465 Grant Road, Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Billings
#2 Family Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Billings 3*
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