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“Wonderful Third Stay” 5 of 5 stars
Review of Residence Inn Billings

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Residence Inn Billings
3.0 of 5 Hotel   |   956 South 25th Street West, Billings, MT 59102   |  
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Ranked #21 of 50 Hotels in Billings
Certificate of Excellence 2014
Sarasota, FL
Top Contributor
129 reviews 129 reviews
31 hotel reviews
Reviews in 74 cities Reviews in 74 cities
91 helpful votes 91 helpful votes
“Wonderful Third Stay”
5 of 5 stars Reviewed June 14, 2013

This is our third stay here. First and third stays were delightful. New management has made
this place very hospitable.

The midweek evening reception included brats, kraut, baked beans, apple crisp, free draft beer.
Paradise for Wisconsinites. Excellent breakfast, good coffee.

HBO TV options include many channels, plenty to entertain.

Overall, a very pleasant stay.

Room Tip: Room 426 has a nice view of the mountains.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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134 reviews from our community

Traveler rating
    85
    24
    15
    5
    5
See reviews for
53
33
6
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Rocky Mountain House, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 4, 2013 via mobile

We were impressed with this property. The room was spacious, clean, and well appointed. The bed was comfortable. The staff friendly. Would not hesitate to stay again or recommend this hotel to others.

Stayed June 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayden, Idaho
1 review
5 of 5 stars Reviewed May 29, 2013

We have stayed at this hotel during 5 different trips to Billings during the past 2 years. Each time has been great. It is a newer hotel and the rooms are modern and very clean. It is also nice to wake up to a breakfast that is complimentary and has both hot and cold items.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glacier National Park, Montana
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 26, 2013

I travel across the country numerous times a year and Residence Inn is my go to hotel. I travel with my dogs, and I need a pet friendly place to stay on my long trips. Residence Inn is great for pet owners. I've never had any troubles. The Billings Residence Inn is no different. Great stay and a great hotel.

Room Tip: I didn't notice any rooms that would be better than any other. The location of the hotel such th...
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 8, 2013

A great place to stay when visiting Billings. The room we stayed in was very spacious and clean. My husband and I will definitely stay at this hotel on future visits to the city. The only downside to the stay was the extremely firm mattress on the bed.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eagle
Top Contributor
125 reviews 125 reviews
50 hotel reviews
Reviews in 52 cities Reviews in 52 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 15, 2013

Fourth time at this hotel. Staff continues to be very friendly and helpful. Rooms are well maintained, quiet location (away from RR tracks) makes this a welcome restful location if in Billings on business.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 11, 2013

Generally, I love Residence Inns because you can expect a terrific place to stay. However, we checked into our room and found the room unclean, no linens on the bed, trash bin filled etc and we ended up being given another room. The new room has problems with the toilet, wouldn't flush or fill up properly. We stayed there three nights and one day, housekeeping came in and just straightened the bed, didn't clean the kitchen or bathroom, trash bins hadn't been emptied, towels we had left in the bathtub to be replaced weren't taken out nor did we have clean towels. Nothing had been cleaned in the room but the bed had been made to make it look as if housekeeping had been through.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Billings

Address: 956 South 25th Street West, Billings, MT 59102
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#12 Business Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Billings 3*
Number of rooms: 92
Official Description (provided by the hotel):
The Residence Inn is a beautiful property with our recently renovated suites,and a new Residence Inn Mix Social on Monday, Tuesday and Wednesday evenings. We are centrally located to shopping and restaraunts with a neighborhood feel. Our staff strive to make you feel at home. Select a studio suite or a one or two bedroom suite for your comfort. ... more   less 
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Also Known As:
Residence Inn Billings Hotel Billings
Billings Residence Inn

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