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“Clean and comfortable” 4 of 5 stars
Review of Residence Inn Billings

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Residence Inn Billings
3.0 of 5 Hotel   |   956 South 25th Street West, Billings, MT 59102   |  
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Ranked #17 of 48 Hotels in Billings
Montana
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Clean and comfortable”
4 of 5 stars Reviewed January 13, 2013

Crisp, white, cotton linens, clean bathroom and shower/tub. Full kitchen and a great breakfast provided. They offered chicken enchiladas at dinner, although we ate elsewhere. Good value with the provided meals.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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128 reviews from our community

Traveler rating
    83
    23
    13
    5
    4
See reviews for
50
33
6
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Dickinson, North Dakota
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 1, 2013

~This was the best hotel we have stayed at for family hotels...there is plenty of space even the smallest room is large...we had noticed we were missing some things in the room cause we had an early check in and i let the front desk know and they brought everything up right away...marriott has always been top for hospitality....love the marriott chain....and always stay when possible. They provide what they say they do and also beyond that things that arent listed for amenities....they are always a bit more pricey than other hotels but it all depends on the area and its completely worth the price...we will use this hotel for every stay in billings~

Room Tip: they are all the same on all the floors they have the same type of rooms
See more room tips
  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 30, 2012 via mobile

This was our 3rd stay at this property. Great staff as usual . Perfectly clean, fabulous breakfast and all of the great features our family has come to love about Marriott properties. Fabulous value and a handy location for enjoying billings shopping along king street!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cascade, Montana
Top Contributor
83 reviews 83 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed December 6, 2012

The good: newer motel with living-room type furniture in the lobby and the rooms, complete with full kitchen including toaster and microwave and dishes in the room. Breakfast each day and a light dinner served most evenings at 6 p.m.
The not-so-good: breakfast doesn't start until 6:30 a.m.; the room heater sounds like a train in the room when it wakes you up at night; hotel is a little hard to find, although it's just one block off the main drag.
The bottom line: one of the nicer places to stay in the Billings area. 4.5 stars.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kailua-Kona
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 2, 2012

Very comfortable and welcoming feel to the suite at Marriot's Residence Inn in Billings, MT. We were excited to find that this lovely hotel welcomes pets and there are plenty of green spaces for play and potty-time. There is also a pool, hottub, tennis court and fitness facility as well as an impressive breakfast spread in the mornings. The location is very convenient and the staff was friendly and helpful. There was no onsite restaurant, but quite a few nearby. Definitely a place to revisit in the near future.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Billings, Montana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2012

I would like to thank Cade B for his assistance when I have stayed at the hotel. He helped me print a boarding pass, find a cable to charge my computer, and he is always helpful Very early in the morning.

I appreciate his customer service. I stay at the hotel at least once a month for 2 days.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, FL
Top Contributor
123 reviews 123 reviews
30 hotel reviews
Reviews in 71 cities Reviews in 71 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed October 17, 2012

We stayed here in June of 2011 and we were quite delighted with the place. Not so this time.

We waited fifteen minutes to check in while the twenty something front desk woman chatted
on the phone. She was completely distracted as we stood there waiting. We were the only guests standing there as she chatted away. Later, this same airhead gave us directions to a restaurant that wasn't open on Sunday.

The room was adequate but not impressive. There were no hangars. The blanket on the bed
was ultrathin and ineffective. The HVAC seemed to run incessantly.

Breakfast was OK but not nearly as delightful as one year ago.

This hotel appears to have had a management change for the worse. An exceptional lodging
experience in 2011 was followed by a mediocre experience this year. We'll look elsewhere on
our next visit to Billings.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Billings

Address: 956 South 25th Street West, Billings, MT 59102
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Billings
#13 Business Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Billings 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Residence Inn Billings Hotel Billings
Billings Residence Inn

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