My family and I were going to give this place a try since it is near Cabella's. I knew we would still be on the road after 6pm so I called at 5pm to let them know. At this time they said everything was good. Turns out our room was given away before we arrived. Had they told me before hand that they were going to charge my card anyway I would have left the funds on there, but I was told that it was ok to hold with a card and pay cash when I got there. The front desk told me they don't even take cash only debit or credit. They said they had called to see if was still coming after 6. There were no such calls on my phone. I doubt they tried. Had they really tried to call I could have given them my husbands card information. They were rude and unapolegetic. My husband, our kids and I ended up driving around hunting for a new room. We ended up staying at good ol' Western Executive Inn. After that experience. I will never try to stay anywhere else again.
- Also Known As:
- Best Western Plus Kelly Hotel Billings
- Best Western Plus Kelly Inn And Suites
- Best Western Plus Kelly Hotel
- Best Western Billings
- Best Western Kelly Hotel
- Billings Best Western
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