I went to Don Luis tonight to place a To Go order. I waited quite a long time. As I waited to be helped two different wait staff walked right past me without even acknowledging me. Finally, a couple walked in to be served and since they were there waiting also, a server finally walked over (she acted like we were a complete nusance to her), but then asked to seat them first. They had to point out to her that I had been there waiting longer. Then when I told her that I wanted to place a To Go order she told me to go to the bar to place my order. There wasn't even anyone at the bar to help me and since I had already been standing there waiting for several minutes I was done! I just walked out. I ended up at Applebee's where the service was wonderful. The staff greeted and acknowledged me right away. They were friendly with every customer that I saw both as they came and left. I won't be returning to Don Luis.
If you own or manage Don Luis Restaurant, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.