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“Terrible Service” 1 of 5 stars
Review of Don Luis Restaurant

Don Luis Restaurant
15 N 26th St, Billings, MT 59101-2329
406-256-3355
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Ranked #151 of 280 Restaurants in Billings
Cuisines: Mexican
Dining options: Reservations
Restaurant details
Dining options: Reservations
Billings, Montana
1 review
1 helpful vote 1 helpful vote
“Terrible Service”
1 of 5 stars Reviewed April 24, 2011

I went to Don Luis tonight to place a To Go order. I waited quite a long time. As I waited to be helped two different wait staff walked right past me without even acknowledging me. Finally, a couple walked in to be served and since they were there waiting also, a server finally walked over (she acted like we were a complete nusance to her), but then asked to seat them first. They had to point out to her that I had been there waiting longer. Then when I told her that I wanted to place a To Go order she told me to go to the bar to place my order. There wasn't even anyone at the bar to help me and since I had already been standing there waiting for several minutes I was done! I just walked out. I ended up at Applebee's where the service was wonderful. The staff greeted and acknowledged me right away. They were friendly with every customer that I saw both as they came and left. I won't be returning to Don Luis.

  • Visited April 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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66 reviews from our community

Visitor rating
    28
    13
    10
    7
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Billings, Montana
Contributor
14 reviews 14 reviews
14 restaurant reviews
5 helpful votes 5 helpful votes
“Not our best...”
3 of 5 stars Reviewed April 19, 2011

I've eaten here several times -- nothing to write home about -- Billings has better and more interesting Mexican food restaurants. Again I don't understand this rather non descript restaurant's high rating as one of Bilings' best restaurants.. .. it's not bad and kind of handy if you're downtown in the post office area.

  • Visited September 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
129 reviews 129 reviews
16 restaurant reviews
Reviews in 95 cities Reviews in 95 cities
268 helpful votes 268 helpful votes
“OK Mexican, but not as good as Tex-Mex”
3 of 5 stars Reviewed June 24, 2010

Average but not great typical Mexican fare.

The margaritas are made with wine (yuck) as they only have a beer and wine license.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Best Mexican in Billings”
5 of 5 stars Reviewed May 30, 2010

Unpretentious and delicious mexican-american food at a good price.
Last time I was there they had NO liquor license aka premixed margaritas and beer only

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Billings, MT
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
“Great Fajitas”
5 of 5 stars Reviewed April 22, 2010

Served sizzling hot with just the right amount of spiciness.

    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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