There's lots of good things to say here. The room was basically quite clean but they get dinged for the smoke odor in the bathroom. Once someone has smoked in a room you cannot remove the odor from the shower curtains. They can't be cleaned, bleached, etc. They have to be replaced. This wasn't done here and because of that I lowered the rating a notch. Also a ding for the lack of any dresser storage in the room for clothes although there is a large closet. Very nice desk area. Microwave and refrigerator but the lighting over that area is poor and really doesn't illuminate the work space area well. Beds were OK as was the shower. A ding for being chintzy and no hand/body lotion among the toiletries. This is an area where skin can get very dry quickly and other Marriott chain properties have this. I had to make a minor repair to the bathroom sink. Good breakfast and a very friendly desk staff. Location isn't bad except for train noise that may bother some people. If the things that the people who work here should have caught and corrected in the room had been taken care of I would have rated it higher.
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- Also Known As:
- Springhill Suites Billings Hotel Billings
- Billings Springhill Suites