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“(Almost) Clean and everything works as it should” 3 of 5 stars
Review of SpringHill Suites Billings

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SpringHill Suites Billings
2.5 of 5 Hotel   |   1818 King Avenue, Billings, MT 59102   |  
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Ranked #21 of 49 Hotels in Billings
Plesant Prairie, WI
Top Contributor
90 reviews 90 reviews
82 hotel reviews
Reviews in 56 cities Reviews in 56 cities
76 helpful votes 76 helpful votes
“(Almost) Clean and everything works as it should”
3 of 5 stars Reviewed October 12, 2012

There's lots of good things to say here. The room was basically quite clean but they get dinged for the smoke odor in the bathroom. Once someone has smoked in a room you cannot remove the odor from the shower curtains. They can't be cleaned, bleached, etc. They have to be replaced. This wasn't done here and because of that I lowered the rating a notch. Also a ding for the lack of any dresser storage in the room for clothes although there is a large closet. Very nice desk area. Microwave and refrigerator but the lighting over that area is poor and really doesn't illuminate the work space area well. Beds were OK as was the shower. A ding for being chintzy and no hand/body lotion among the toiletries. This is an area where skin can get very dry quickly and other Marriott chain properties have this. I had to make a minor repair to the bathroom sink. Good breakfast and a very friendly desk staff. Location isn't bad except for train noise that may bother some people. If the things that the people who work here should have caught and corrected in the room had been taken care of I would have rated it higher.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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150 reviews from our community

Traveler rating
    53
    64
    24
    6
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Versailles, France
Top Contributor
111 reviews 111 reviews
37 hotel reviews
Reviews in 53 cities Reviews in 53 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed September 30, 2012

The photos on the Marriott website were obviously taken before the place was refurbished (I looked in August 2012 and stayed in Sept.) Very pleasant rooms with lots of space, extremely clean. Good location near restaurants (Texas Roadhouse just behind) and I90. Trains nearby though which can be quite noisy in the evening and breakfast was just about okay, not a huge choice of healthy options. All in all, good value.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 24, 2012

I stayed in these suits recently and was very satisifed with the service (especially the lovely 2 gentlemen at the front desk) room size and cleanliness! This was my first time staying with Springhill and I was very impressed until breakfast time! The service, selection and food quality was flawless but we had to eat using plastic plates, forkes and knives! This was horrible and such a let down! Is this necessary in 2012 almost 2013? Are we not encouraged in hotel to resist leaving out towels out for laundry every day in an effort to preserve! Is it to much effort to have a set of dishes that can be washed and reused rather and trashed every day?

Room Tip: Suits are excellent for groups of 3 plus space and comfort wise!
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idaho
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 22, 2012

I have stayed at this Springhill Suites on business before and have been very satisfied with my overall experience. The location is excellent next to the highway and near the company I visit in Billings. There are also many very good restaurants near the hotel. The Texas Road House is next door so you don’t have to drive to find a place to eat. Especially after driving a long distance and getting to Billings after dark. The rooms have always been clean and I have been happy with the breakfast offerings. Check in/out has been fast without waiting. The wireless Internet is high-speed and it has been reliable. To date, I have not tried the exercise room, pool, or other amenities like the laundry. I have personally found the beds to be a little hard and the highway side of the hotel can get a bit noisy in the morning. I will be staying at this hotel again in the future.

Room Tip: If you plan on sleeping in ask for a room away from the highway. The highway can get a little noisy...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Americus, Georgia
Top Contributor
77 reviews 77 reviews
64 hotel reviews
Reviews in 57 cities Reviews in 57 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed September 6, 2012

Clean nice room, easy check-in. Alan, our front desk clerk as incredible kind and gave me some amazing assistance. The roms are clean, modern and incredible quiet. There are a couple of restaurants close by. Easy, that. The hotel is right off the highway, so I think that is nice as well.I would stay here again!

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Top Contributor
181 reviews 181 reviews
22 hotel reviews
Reviews in 63 cities Reviews in 63 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed September 1, 2012 via mobile

We stayed here on our way from Mt Rushmore to Yellowstone National Park. It was a good stop over as it was close to Yellowstone. The hotel was near many restaurants and stores to stock up before you entered the national parks area. It had a laundry facility, good breakfast, small pool & the rooms were clean & spacious. It was fine & met our needs for the one nifty stay.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wenatchee, Washington
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 30, 2012

Driving from Colorado to Washington, stayed here to rest and hit the road bright and early next day. Friendly staff, clean room and hotel brand new. Loved the hotel. Right off the freeway and close to lot's of places to eat. Good value for the quality and amenities.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Billings

Address: 1818 King Avenue, Billings, MT 59102
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Billings 2.5*
Number of rooms: 79
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Also Known As:
Springhill Suites Billings Hotel Billings
Billings Springhill Suites

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