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“Best Room on our Vacation” 5 of 5 stars
Review of Country Inn & Suites by Carlson - Billings

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Country Inn & Suites by Carlson - Billings
2.5 of 5 Hotel   |   231 Main Street, Billings, MT 59105   |  
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Ranked #15 of 49 Hotels in Billings
Rochester, Minnesota
1 review
“Best Room on our Vacation”
5 of 5 stars Reviewed July 24, 2013

Wer went on a ten day vacation and our room in Billings was the nicest on our trip. The room was clean and large. The bed was comfortable including the pillows. The staff was courteous and professional. One desk clerk reccomended a great restaurant for us to try. The breakfast was far better than your typical continental, with eggs, bacon, waffles, potatoes, plus all the usual items as well. We were very happy with our stay. We paid more or less in other hotels on our trip, but this was the best value by far.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISBillingsMT, General Manager at Country Inn & Suites by Carlson - Billings, responded to this review, August 15, 2013
Bruce B ~ Thank you for an awesome review. Glad you found our rooms large & CLEAN! We appreciate all your great comments! Michelle Breitwiser, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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308 reviews from our community

Traveler rating
    186
    86
    17
    10
    9
See reviews for
113
91
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44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Any
English first
TN
Top Contributor
158 reviews 158 reviews
46 hotel reviews
Reviews in 68 cities Reviews in 68 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed July 21, 2013

We could hear some traffic noise in our room. A few noticeable spots on the carpet, but the room was clean otherwise. Fairly convenient to airport. Desperately in need of water softener. Breakfast had eggs, but no bacon or sausage.

Room Tip: I could hear some traffic noise at night in our street-side room.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISBillingsMT, General Manager at Country Inn & Suites by Carlson - Billings, responded to this review, August 15, 2013
mailstop ~ Thank you for writing a review. We use this feedback to improve our procedures so we can exceed your expectations during your next visit. Michelle Breitwiser, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, Minnesota, United States
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 11, 2013

We are very pleased with our past visits in Billings and were very pleased with 2 different visits this past month. We found the associates to be prompt, polite, and responsive to our requests. The breakfasts are very acceptable and complete. They will fill you up for your days travel. Rooms are quiet, comfortable, & furnished nicely.

Room Tip: 2 different rooms were very acceptable
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISBillingsMT, General Manager at Country Inn & Suites by Carlson - Billings, responded to this review, July 15, 2013
ED E ~ Loved your review! Thanks for making the staff & my day with your positive feedback. Michelle Breitwiser, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buckingham, United Kingdom
Top Contributor
147 reviews 147 reviews
55 hotel reviews
Reviews in 89 cities Reviews in 89 cities
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed June 29, 2013

This was an unscheduled stop after we found the B&B we had chosen to stay in at Billings appeared to have gone bust. After doing a quick search on Trip Advisor we found this hotel on the eastern side of Billings. It is not in a picturesque part of town ( if there is one in Billings- it seems full of chemical plants) but it is pleasant enough inside and the staff were very helpful.

The front of the hotel looks out on a major junction so it is probably better and quieter to get a room at the back. We had one on the third floor overlooking the pool complex which in itself was quite nice.

Given we were quite late by this time the handy food delivery service by a local firm was a real benefit - slightly expensive for what it was but not seriously so. We bought some beer from the liquor store right next door and watched Where Eagles Dare - a perfect evening!

Room Tip: A room at the back.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISBillingsMT, General Manager at Country Inn & Suites by Carlson - Billings, responded to this review, July 15, 2013
Sybil_Fawtly ~ Your feedback is great. Thank you for writing a review! Michelle Breitwiser, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan Center, Michigan
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 23, 2013

We stayed here recently and everything was very nice. The room was clean, the bed was comfortable, the pool and hot tub were great also. I would have given 5 stars except for the front desk. When I first arrived, I had to wait quite a long time for the front desk person to complete a personal conversation she was having with either a friend or another employee. She saw I was waiting but that didn't stop her. It wasn't a business related issue either. Then, I needed to go to a store and buy some medicine so I went to the front desk to ask directions but there was a sign stating she was helping another customer. I waited a while, but then just ventured on my own. Fortunately, I found a Target store very close by.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISBillingsMT, General Manager at Country Inn & Suites by Carlson - Billings, responded to this review, July 15, 2013
rwtimmer ~ Thank you for bringing the employee issue to my attention. Glad you otherwise found the hotel to be awesome. See you soon. Michelle Breitwiser, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Willington, Connecticut
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2013

Traveling through Montana, stopping in Bilings. Disappointed in the city, but the hotel - Country Inn by Carlson was beautiful. Immaculate, beautifully appointed, quiet. The breakfast was lovely.
The staff was exceptional, especially the little girl that checked us in - Katrina - extremely helpfu
and very cheery, made our stay a delight. If you find yourself in Billings, Mt, go to the east side
of the city on I90 and book your stay, you won't be dissappointed.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISBillingsMT, General Manager at Country Inn & Suites by Carlson - Billings, responded to this review, July 15, 2013
plama I ~ Great Review! Sorry you didn't have a positive experience in Billings but glad you loved our Country Inn & Suites in Billings. Come back soon. Michelle Breitwiser, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester NY
Senior Contributor
48 reviews 48 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 21, 2013

This was a very comfortable facility, a notch up from the usual chain hotel. My only complaint is that our "King" room did not have an easy chair with footstool or a small couch, such as we have come to expect in the more thoughtful establishments. The "easy chair" was a stiff armchair, not comfortable.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISBillingsMT, General Manager at Country Inn & Suites by Carlson - Billings, responded to this review, July 15, 2013
Madinpursuit ~ Thank you for taking the time to write a review! I love your awesome comments. Michelle Breitwiser, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites by Carlson - Billings

Address: 231 Main Street, Billings, MT 59105
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Billings
#10 Family Hotel in Billings
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson - Billings 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson _ Billings
Country Inn & Suites By Carlson _ Billings Hotel Billings
Country Inn Billings
Billings Country Inn

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