You think you are getting a deal, but its not true. The price on booking.com does not include the $3 PER person fee the hotel charges PER night. This adds 10-20% on to your bill depending on the size of your family. Once in the room, you are greeted by dust, stains, old hand towels to be used as bath towels, and old cheap fixtures. When was the last time you saw a microwave with a turn dial?
The next best surprise is no fitted sheets. They just use flat sheets that don't stay on and a plastic sheet on the mattress. It's so comfortable to wake up stuck to the plastic in the middle of the night.
Some reviews claim good service, but that was not my experience. The night front desk clerk was incredibly rude and had no concept of customer service. She appeared very inconvenienced when I dared to ask one question and refused to answer it.
We will never stay here again. Sometimes trying to save a buck... Just isn't worth it
- Official Description (provided by the hotel):
- We are conveniently located near Billings Intl Airport, Metrapark, St Vincent's hospital and Billings Clinic. Near Moss Mansion and 6-7 blocks away from Conoco Phillips Refinery. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, HotelsClick and Priceline so you can book your Western Inn Motel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.