My wife and I stayed at the Western Inn for one night while traveling through Montana. It was apparent that the motel tries to cut corners (very thin and small towels, curtains not adequate to block outside light, noisy fan in bathroom, etc.). On the other hand the room was adequate, the bed was reasonably comfortable, and the women who were on duty in the afternoon when we checked in and in the morning when we had breakfast were friendly and helpful. The motel also has a snack bar in the lobby that sells snacks and sodas, which is a useful feature. As we were about to leave the next morning my wife decided that she wanted an ice cream bar and so we went into the lobby to purchase one. The woman who was there for breakfast was no longer there and a man had taken her place. When we got the ice cream bar out of the freezer the man informed us that the price was $3. When I asked him why the price last night was only $1.50 he became very agitated and demanded that we pay $4.50 for the ice cream bar as though it was our fault that we were charged $1.50 the previous evening. He also accused us of stealing even though we had done nothing wrong. Considering his attitude there was no way I was going to buy anything from him so I told him to keep his ice cream bar. He then became even more obnoxious and demanded we leave, which we were happy to do since it was obvious that he was irrational. We will not be staying at the Western Inn again since we believe that it is prudent to avoid unstable people.
- Official Description (provided by the hotel):
- We are conveniently located near Billings Intl Airport, Metrapark, St Vincent's hospital and Billings Clinic. Near Moss Mansion and 6-7 blocks away from Conoco Phillips Refinery. ... more less
- Reservation Options:
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