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“Great staff and nice accomodations in Billings!” 4 of 5 stars
Review of Hampton Inn Billings

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Hampton Inn Billings
2.5 of 5 Hotel   |   5110 Southgate Drive, Billings, MT 59101   |  
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Ranked #20 of 49 Hotels in Billings
A TripAdvisor Member
“Great staff and nice accomodations in Billings!”
4 of 5 stars Reviewed June 24, 2013

I stayed at the Hampton Inn, Billings, MT for business. The room was very nice, the complimentary breakfast was sufficient. The most outstanding feature of this hotel is the pleasant and helpful staff.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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187 reviews from our community

Traveler rating
    72
    50
    33
    18
    14
See reviews for
51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Wolf Point, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2013

I can always count on the linens and bedding to be clean and refreshing, the bed comfortable. Staff is always pleasant and helpful. Breakfast items are hot and fresh, coffee is robust and tasteful. The only thing I did not like about this hotel is the close vicinity to the interstate. The rooms adjoining the interstate are noisy.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
74 reviews 74 reviews
28 hotel reviews
Reviews in 42 cities Reviews in 42 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 19, 2013

We stayed here on the 3rd of June, having visited the Little Big Horn area and the hotel was up to standard. Great restaurant near by (Montana Chop House?). The breakfast was adequate enough to set us off on our travels Yellowstone Park

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gillette, United States
1 review
5 of 5 stars Reviewed June 10, 2013

Have stayed here several times. Rooms are always clean, accomodations are comfortable, good breakfast, friendly staff. Good quality for the price. Easy to access the interstate and main road to shopping mall and many restaurants. Hotel is tucked back in quiet area so noise is not an issue.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 8, 2013

The bed covering was extremely lumpy and uncomfortable. Breakfast served was average to slightly below average with the offerings in place. No meat of any kond on the day I had breakfast, only western style omlet and potatoes. I stayed free on this trip which is good since I thought the hotel was below average for a Hampton Inn.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 29, 2013

good location....restaurant next door...the staff were extra helpful and nice. fitness room was clean and everything worked. Morning staff were happy and cheerful. Internet worked well and the facility was safe and quiet.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loveland, Colorado
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 20, 2013

First stay was great even thru construction. I was on an upper floor. This stay with no construction was not so great. Greeting from staff upon arrival was chilly. I had a room on the first floor, side of the interstate and near the elevator, very noisey. It's a good thing I travel with a fan-for white noise. I did not feel like a GOLD member. Manager was helpful when issues were brought to her attention. But I still felt unsafe.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review, June 4, 2013
Thank you for taking the time to review the Hampton Inn Billings. We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we are all about Satisfaction Guaranteed and we try hard to make sure all of our guests have a great stay. Again, thank you for your feedback and we hope you will come back and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Billings

Address: 5110 Southgate Drive, Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Billings
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Billings 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Billings Hotel Billings
Billings Hampton Inn

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