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TERIBLE EXPERIENCE - Howard Johnson Billings

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Howard Johnson Billings: Traveler Reviews

2.0 of 5
1345 Mullowney Lane, Billings, MT 59101
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Howard Johnson Billings
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Ranked #29 of 44 hotels in Billings
3.0 of 5 stars 296 Reviews
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296 reviews from our community

    Trip type
Traveler rating
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    57
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Date Rating
Worland
1 review
1 of 5 stars Reviewed February 7, 2013

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Howard Johnson

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Ask Cheryl F about Howard Johnson Billings
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SARA V, Front Office Manager at Howard Johnson Billings, responded to this review
February 12, 2013
Dear Cheryl,
Thank you for your review here on trip advisor, we do appreciate every comment and concern. I am truly sorry for the inconvenience of your cell phone charger coming up missing but I'm going to try and track that for you. Since I believe the head housekeeper probably stripped the room and moved the charger that is why the housekeeper didn't know. We have a great team here and I'm hoping we can accommodate you in the near future. Please feel free to contact us in the near future.
Sincerely
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GILBERT
1 review
“Not so great”
2 of 5 stars Reviewed February 1, 2013

I checked in for three days. I was not real impressed but thought it would be okay. After my morning shower with dirty black stuff around the shower curtain I decided to check out and get another room elsewhere. Because I had bought a three night package I could not get a refund for the two nights I would not be there so I had to eat this money but it was worth it. I enjoyed the next two nights of nice rest at another hotel and tried to forget the money I had wasted here.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Howard Johnson

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Ask TODD R about Howard Johnson Billings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SARA V, Front Office Manager at Howard Johnson Billings, responded to this review
February 12, 2013
Please be advised that I am truly sorry for the inconvenience of your stay if you would of notified us at the front desk we could have changed your upgraded if possible. I assure you that we try to accommodate every guest as completely as possible. Once again I do apologize and if I may be of further assistance to you please feel free to contact me. We take pride in our customer service.
Sincerely
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Malta, MT
1 review
“Won't Waste My Money Again”
1 of 5 stars Reviewed January 27, 2013

For the price we paid for this room--what a waste on our part, The bed was broke down on one side and sagged horribly. Found another place to stay the second night we were in town. We won't be staying there again,

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Lyle T about Howard Johnson Billings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SARA V, General Manager at Howard Johnson Billings, responded to this review
January 29, 2013
Thank you for your response to your most recent stay. I apologize for the difficulties you endured and have spoken with the appropriate staff concerning your dissatisfaction. I assure you that we try to accommodate every guest as completely as possible. Once again I do apologize and if I may be of further assistance to you please feel free to contact me.
Thanks Sara V
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Lewistown
1 review
2 of 5 stars Reviewed January 24, 2013

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Howard Johnson

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Ask GLENDA B about Howard Johnson Billings
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SARA V, General Manager at Howard Johnson Billings, responded to this review
January 29, 2013
Thank you for your comments on your most recent stay. I appreciate your feedback and have addressed your expressed concerns and maintenance issues. I apologize for the inconveniences to your experience with your stay. Once again I apologize and hope to accomodate you in the future.
Sincerely,
Sara V
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Forsyth, Montana
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent hotel and service!!”
5 of 5 stars Reviewed January 23, 2013

Herb and Brenda
Howard Johnson- Billings, MT is a great place to stay. Sara, the manager, is absolutely wonderful anything you need she goes above and beyond her job to make her guests feel at home. She made our stay great, even when we had to medically stay an extra day. This is the only place in Billings to stay.

Thank You Sara

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by BRENDA-HERB N for Billings
Ask BRENDA-HERB N about Howard Johnson Billings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SARA V, General Manager at Howard Johnson Billings, responded to this review
January 29, 2013
Thank you for your response concerning your most recent stay. I appreciate your feedback and with guests like you, this lets me know that our hard work and efforts are showing. Once again, thank you for your time. We look forward to serving you in the future.
Thanks,
Sara V
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Howard Johnson Billings
Howard Johnson Billings
3.0 of 5 stars 296 reviews
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Additional Information about Howard Johnson Billings

Also Known As:
Howard Johnson Hotel
Howard Johnson Hotel Billings
Ramada Hotel Billings
Ramada Hotel Limited
Address: 1345 Mullowney Lane, Billings, MT 59101
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #29 of 44 hotels in Billings
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Howard Johnson Billings
1345 Mullowney Lane
Billings, MT 59101
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chair in room is stained and upholstry dried hard. nasty rust and slimy unmentionable filth even in bathroom door hinges filthy bathroom floor bathroom in howard johnson
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