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Howard Johnson Billings: Traveler Reviews

2.0 of 5
1345 Mullowney Lane, Billings, MT 59101
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Howard Johnson Billings
Ranked #29 of 44 hotels in Billings
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264 reviews from our community

    Trip type
Traveler rating
    57
    51
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Date Rating
WATFORD CITY
1 review
“HORRIBLE!!!!!!!!!!”
1 of 5 stars Reviewed November 30, 2012

I stayed here for a week and my room was never cleaned once! Everyday I had to ask for towels. The floors in the room were gross and sticky. I know it wasn't just my room my mom stayed there in her own room, my sister-in-law and mother in law had there own rooms to. And they never got cleaned. I would go ask if they could clean my room and they would write it down and never do. Shouldn't your room get cleaned every day hence it is a hotel!!!???? They would just say they would. You could hear anyone in the halls. They breakfast was not very good. Never cleaned the area up. The waffel maker never got cleaned. The cereal and bread was stale. I would NEVER go there again!!!!!!!!!!!!!!!!

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask KELSIE H about Howard Johnson Billings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara V, General Manager at Howard Johnson Billings, responded to this review
December 1, 2012
Thank you for your responce to your most recent stay. I apologize for the difficulties you endured and have spoken with the appropriate staff concerning your dissatisfaction. I assure you that we try to accomodate every guest as completely as possible. We do clean rooms every day but if their is a do not disturb on your door we do not touch your room sorry for the inconvience of your stay.
Once again I do apologize and if I may be of further assistance to you please feel free to contact me.
Sara V.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MISSOULA
1 review
1 of 5 stars Reviewed November 28, 2012

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Review collected in partnership with Howard Johnson

Ask BARBARA P about Howard Johnson Billings
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sara V, General Manager at Howard Johnson Billings, responded to this review
December 1, 2012
I would like to thank you for your reveiw on your most recent stay here at the Howard Johnson. We try to make everyone feel at home. I'm sorry you did not feel that way. We did address the issues you had in your room and are taking care of all of them.The hotel continues to perform updates to assure that our guests are comfortable with their stays. Our pool is tested every day and we keep the levels were the state wants it at. I hope to see you again.
Thanks
Sara V
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BUFFALO
1 review
“gross room”
2 of 5 stars Reviewed November 27, 2012

The room was gross, the bathroom had visible mold on the floor and above the shower. It really felt just dirty. The pool was fun but so incredibly over chlorinated in burned your eyes just being on deck.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Review collected in partnership with Howard Johnson

Ask KELSEY M about Howard Johnson Billings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara V, General Manager at Howard Johnson Billings, responded to this review
December 13, 2012
Thank you for your comments on your most recent stay. I appreciate your feedback and have addressed your expressed concerns and maintenance issues. I apologize for the inconveniences to your experience with your stay. We do test the pool everyday on a regular basis its required. So I'm truly sorry you didn't enjoy your stay. I'm hoping to see you again in the near future.
Thank you,
Sara VanBoxel
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WYOMING
1 review
2 of 5 stars Reviewed November 26, 2012

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Review collected in partnership with Howard Johnson

Ask KRISTIE_WYOMING about Howard Johnson Billings
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sara V, General Manager at Howard Johnson Billings, responded to this review
December 13, 2012
Thank you for your comments concerning your last stay here at the Howard Johnson. I apologize for the incident with the cleanliness also the pool and assure you that this issue is being addressed. We look forward to serving you in the future. Thank you for your time.
Sincerely,
Sara VanBoxel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
ARLEE
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 26, 2012

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Howard Johnson

Ask RONNI D about Howard Johnson Billings
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sara V, General Manager at Howard Johnson Billings, responded to this review
December 13, 2012
Thank you for your comments concerning your most recent stay with us at the Howard Johnson in Billings, MT. I appreciate your feedback and assure you that guests are always put first and I take seriously customer dissatisfaction.I am truly sorry for the inconvenience of your room if you would of let us know we could have moved you to another room . I appreciate you taking the time to list your concerns with me. I look forward to serving you in the future.
Sincerely,
Sara VanBoxel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
 
 
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Additional Information about Howard Johnson Billings

Also Known As:
Howard Johnson Hotel Billings
Howard Johnson Hotel
Ramada Hotel Billings
Ramada Hotel Limited
Address: 1345 Mullowney Lane, Billings, MT 59101
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #29 of 44 hotels in Billings
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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