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“Jean Yada” 5 of 5 stars
Review of Hampton Inn & Suites Billings West I-90

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Hampton Inn & Suites Billings West I-90
2.5 of 5 Hotel   |   3550 Ember Lane, Billings, MT 59102   |  
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Ranked #6 of 50 Hotels in Billings
Certificate of Excellence 2014
Burley, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Jean Yada”
5 of 5 stars Reviewed July 8, 2013

This was the first time I stayed at this hotel. It was beautiful and well maintained. The people were very friendly but there is really nothing around it. The lady working the breakfast was very friendly and helpful. The people at the front desk in this location were very nice as well.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, July 10, 2013
Thank you for your taking the time to fill our such a wonderful review. We are so glad to hear that the breakfast attendant was friendly during your stay. We appreciate your kind words.

Thanks again. We hope to see you again.

Danielle Rossow
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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260 reviews from our community

Traveler rating
    178
    60
    11
    7
    4
See reviews for
92
65
11
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
New York City, New York
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 7, 2013

A last minute change of plans on a week+ long road trip prompted is to seek out accommodations in Billings very late into the evening on July 3rd. We arrived slightly before midnight and were greeted with a smile and room keys (we called ahead to make a reservation). What could have been a very stressful process of finding a hotel past 11pm the night before the 4th couldn't have been made easier by Hampton Inn & Suites in Billings. And if you are traveling on I-90, the location could not be more convenient for a stopover. The continental breakfast was also delicious! Thank you Hampton Inn & Suites-Billings!!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, July 8, 2013
I would like to thank you for your recent visit to the Hampton Inn & Suites, Billings. It was truly a pleasure to serve you. It is great to hear that the accommodations and service were to your liking, as complete satisfaction is our goal. We are looking forward to your next visit and wish you the best in your business and personal endeavors.

Danielle Rossow
Director of Sales
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United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed July 5, 2013

Great family hotel and walking distance to a great restaurant, Montana Rib & Chop. Decent breakfast but has room for improvement. Staff during our first night of stay were not very helpful but the staff at check out were excellent!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, July 8, 2013
Thank you for taking the time to fill out a review. I apologize that the staff at check-in were not helpful but are glad to hear you enjoyed the rest of your stay.

Thanks again. We hope you will give us another try in the future.

Danielle Rossow
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helena, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2013

I stay at this location several time a month. My company had corp rates all over town, but this is my first choice in budget-friendly business travel in Billings, MT. This location is familiar to me and they always greet me as a Loyalty member of the Hampton Inn/Hilton Honors program. It is not uncommon to have rooms fill up quickly at this location, so call early and book your travel as soon as possible!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, July 5, 2013
Wow! What a nice survey. We are so glad to hear that you enjoy your stays with us.

We are looking forward to your next visit.

Danielle Rossow
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greeley, Colorado
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 27, 2013

This hotel is right off the interstate at the Zoo Drive exit and is a very good quality hotel. It is very clean and an extremely pleasant place to stay. Great place to stay if most of your activities are on the West end of Billings and even if they are not it is located next to major roads that will get you anywhere you need to go.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, June 28, 2013
Thank you so much for taking the time to fill out such a nice review. We are glad to hear that you had a pleasant stay with us.

We are looking forward to your next visit.

Danielle Rossow
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jefferson City, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed June 26, 2013

Comfortable beds, nice breakfast and clean rooms. Housekeeping is spectacular. They are friendly and will accomodate most request if you just simply ask. If staying for an extended number of days. Request the same housekeeper clean your room and make it personal.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, June 27, 2013
We are so glad to hear that you enjoyed your stay with us. We truly love having you as our guest.

Danielle Rossow
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broomfield, Colorado
Top Contributor
51 reviews 51 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 25, 2013

Had a good one-night stay recently. The hotel was clean, beds (2 queens) very comfortable, roomy, and a better than average breakfast in the morning. We actually seek out Hampton Inn's because they consistently provide good accommodations ... we know what to expect. While some of the other Hilton related hotels are a bit nicer, Hampton Inn's seem to good quality at a reasonable price .... we would stay here again!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, June 26, 2013
We are so glad to hear that you enjoyed your stay with us and that you enjoyed your room and breakfast. We appreciate you taking the time to let us know how satisfied you were with your stay.

Thanks again. We are looking forward to your next visit.

Danielle Rossow
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Billings West I-90

Address: 3550 Ember Lane, Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Billings
#3 Romantic Hotel in Billings
#4 Family Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Billings West I-90 2.5*
Number of rooms: 101
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Also Known As:
Hampton Inn & Suites Billings West i-90 Hotel Billings
Hampton Inn And Suites Billings West i-90

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