We have stayed in this hotel twice, in 2011 and 2013. Both stays were fine. It is a well maintained property. We had an issue because the security lock in our room would not engage. A repairman was called at about 6:30 pm on Saturday and arrived in 20 minutes. He had to do some drilling to allow the lock to close. Good service although I am sure the adjoining rooms found it loud. I wonder why such a flaw had gone unnoticed for so many years. Great breakfast. Basically a good place to stay. One complaint - the hotel parks its courtesy van in the entry portico making it very hard for people to load or unload their cars. This was particularly a problem in the evening when it was raining. Manager - please rethink this practice!
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- Also Known As:
- Hampton Inn & Suites Billings West i-90 Hotel Billings
- Hampton Inn And Suites Billings West i-90