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“As of December 2012, Lone Mountain Does Right by Vegetarians” 5 of 5 stars
Review of Lone Mountain Guest Ranch

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Lone Mountain Guest Ranch
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750 Lone Mountain Ranch Road, Big Sky, MT 59716   |  
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Atlanta
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
“As of December 2012, Lone Mountain Does Right by Vegetarians”
5 of 5 stars Reviewed May 28, 2013

I have a previous review with more detail but thought that the April 2013 review based on a stay in mid-2012 should be commented on -- my husband and I are both vegetarians (no fish, meat, chicken, any other meat) and he also requires gluten free food. We found the restaurant very helpful, and we had sufficient options at each meal. We didn't have a ton of options - usually just 2 or so. Yes, I'd like more, and maybe a veg soup every day at lunch, but we had plenty of high quality food. Just notify them in advance and they will work with you.

Room Tip: Decide how far you want to walk to the lodge and how much privacy you want, and then ask the reserva...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 2, 2013

We go to Lone Mountain Ranch every year, and it's fantastic! The cabins are super cozy and private, the restaurant is DELICIOUS, and there's tons of fun things to do! In the winter you ski, sled, and we even took a trip to Yellowstone National Park. There's lots of cool animals and forests, so there's plenty of exploring for the kids! In the summer there's horse riding, camps, hiking and even rope courses! The staff is really friendly and the environment is outstanding. I definitely recommend Lone Mountain Ranch!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob F, General Manager at Lone Mountain Guest Ranch, responded to this review, June 5, 2013
These are the reviews you love to read and review. At Lone Mountain we take pride on being an all-season resort with plenty of activities for all ages. "Fantastic", "outstanding" and "friendly" are adjectives we strive to achieve with every guest. We are humbly grateful for this reviewer's words and eager to do it again next week.
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Salem, Massachusetts
Top Contributor
240 reviews 240 reviews
30 hotel reviews
Reviews in 59 cities Reviews in 59 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed April 20, 2013

Attended the Glide and Gorge event this winter. First time on cross country skis and really felt the love from the Lone Mountain Guest Ranch staffers throughout the course. What a beautiful day, amazing views and lots of fun had by all.

Room Tip: Yoga classes offered to Ranch guests are led by the amazing Hannah and are not to be missed!
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  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob F, General Manager at Lone Mountain Guest Ranch, responded to this review, April 22, 2013
Thank you for your gracious review. We are excited you enjoyed yourself. For readers of this review, an explanation is in order: For over 30 years in mid-March, Lone Mountain Ranch has offered our version of a progressive dinner on skis. You begin by skiing from the ranch and plan your trip to stop at four gourmet food and/ or beverage "stations" along the trail. You can ski up to 10 km or as little as 3 km. As the reviewer from Salem mentions, no experience is required.
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California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 5, 2013

We visited during the week of 4th of July (2012), and the place was surprisingly empty. Only 19 guests total, out of their capacity of about 80. We were told this was quite unusual.

Accommodations: We had the Hilltop cabin. Very nice size and comfortable, though it is quite old (it is one of the original cabins). On the 5th night, we discovered there was a bat flying around inside the cabin at night. The next morning they were unable to get rid of the bat, so they moved us to the Columbine/Aspen cabin. Actually, we liked Columbine/Aspen better; it is brighter, nicer, bigger, and newer.

Kids program: LMR has a wonderful kids program. Plenty of activities, and a very enthusiastic and friendly staff. Our kids loved them. You should be aware that they do bring in local kids to participate in the kids program activities, so it is not just the guests’ kids.

Horseback riding: This was definitely a highlight of the week we spent here. They have a super-friendly staff. Beautiful trails. Great horses, well taken care of.

Activities: There are many activities to choose from, and overall it is quite well organized. You sign up for everything by the end of day 2, for the rest of the week. We tried fly-fishing (fun, and they do take care of everything for you). My wife did yoga (although on one of the three days, the instructor failed to show up… even though there were people signed up for the class). White water rafting is available through an outside company, and is a lot of fun as well. They also had an all-day guided trip to Yellowstone (Chris was our naturalist/guide; he was great and very informative). And we did a canoe trip, which was guided by Andrea, who was another wonderful and knowledgeable naturalist.

Dining: This is the weakest aspect of the ranch. The food itself is not bad, at least for dinner. They do make a very nice steak, and the BBQ is great (at least for meat-eaters!). However, the dining menu is very limited, and repetitive (the same 4 entrees every night, same 5 or 6 appetizers, and same 3-4 desserts). They do have one special appetizer and one special entree each night.

Breakfast is basic, but ok. Standard self-serve eggs, bacon, toast etc… like what you get at a standard hotel chain that has free breakfast. At breakfast, coffee comes from a dispenser where it may have been sitting for a couple of hours, so it often is not hot and not fresh. If you need to bring a lunch for a day trip, you have to make it yourself (they put out cold cuts and snacks at breakfast so you can assemble lunch sandwiches, but they do not prepare them for you).

Lunches were uneven. The first day was cold slider burgers that had obviously been sitting there for a while. Same thing on day 2. They usually had more cold cuts and bread, so you could make a sandwich. One day they had fried chicken.

Nothing is prepared to order for breakfast or lunch, so the burgers, eggs, whatever may have been sitting there for a while. A couple of times I noticed that all the water had boiled away from the soup, and once the same thing happened to the oatmeal.

Service in the dining room was uneven as well. Most days were fine, but a couple of times we had to wait over an hour for our food to come. Again, there were only 19 guests that week, so there’s really no excuse for that kind of service.

Also, contrary to some of the other reviews here, we did not find that they remembered us, or our drink preferences, from one day to the next. We ordered pretty much the same drinks every night, but the server never caught on. That seemed kind of strange, since there were so few guests that week.

But the worst part was the failure to accommodate vegetarians. Don’t go here if you have any special dietary needs. We were told that they can accommodate special dietary needs/restrictions, but that definitely did not happen. My wife is a vegetarian, and we told them in advance (three times), but there were no real options for her (other than just eating the starter salad and the veggie side dishes). We mentioned this a few times during our stay, to a few different people, but nothing changed for several days. By the fourth or fifth day, she was starting to feel quite trapped by the lack of food options; it’s not like you can just go to a restaurant or somewhere to get something to eat; you are stuck on the ranch. Finally, I guess I mentioned it to the right person (Caroline in the office), and on day 5 (out of our 7-day stay), some vegetarian options started to show up.

For lunches, there were no vegetarian options like tuna sandwiches or PB&J… just the same cold cuts each day (ham, turkey, roast beef). At one point I overheard them offering kids in the kids program some PB&J so I asked them to bring that out; they did, just for that one day, but the next day it was back to cold cuts.

On day 3 they had a barbecue and there were literally no vegetarian options (just beef, pork, and ribs). For 4th of July there was another barbecue (a pig roast). For that, they did bring out a few veggie burgers (this was after we had complained about the lack of vegetarian options 2 or 3 times).

Overall, it’s a great place to relax and enjoy the many activities the ranch has to offer. Our kids had a wonderful time as well. However, there is definitely room for improvement in the dining experience, by improving the service, offering more variety, and catering to those with special dietary restrictions.

Room Tip: Columbine/Aspen cabin is really nice.
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Stayed July 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob F, General Manager at Lone Mountain Guest Ranch, responded to this review, April 22, 2013
What I appreciated in this review was their critique of the entire vacation, not just the areas they liked or disliked. I also appreciated their balanced approach. The final paragraph sums up their review very well and my reaction. We did have problems last summer in our dining and kitchen staff. I arrived in mid-July, 2012 and we now have a new head Chef and director of dining room operations. We understand that you can do everything right in all areas of your resort but if you don't give a positive experience in the dining roon, you will not succeed. We do want and will cater to all dietary requests and preferences. Our Chef, dining room manager and myself are giving our personal guarantee this summer to your culinary experience at Lone Mountain or your personal stay is free.
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Boston, Massachusetts
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 14, 2013

this review is for the skiing only. Ditto to all of the other positive reviews out there, but will add that the views and scenery is spectacular. I went up mountain toward the end of the day when the soft, afternoon light was hitting Yellow Mountain. Very beautiful up there, but not for novice skiers. Highly recommend LM skiing!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob F, General Manager at Lone Mountain Guest Ranch, responded to this review, March 17, 2013
We are thrilled you enjoyed your skiing at Lone Mountain and appreciate your recommendation. The strength of our trail system is not only its length (over 90 k) but the diversity of our terrain. With over 1,500 ft of vertical change we can offer beginner to intermediate skiing on our lower section and great intermediate to advanced Classic or Skating on the mountain segment. The entire system offers alternating exposures of secluded tree lined stretches to wide open vistas of the Spanish Peaks to jaw-dropping views of Lone Mountain.
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 7, 2013 via mobile

We've visited LMR every year for 10 years, but our visit this year was a big disappointment. The skiing was fabulous. The trails are well maintained and the Nordic staff is quite helpful. One cabin was clean and nice. But the food, oh the food, was just not what it used to be or what they portray it to be. Breakfast varied between two buffet offerings, both featuring dried out scrambled eggs and soggy potatoes. The lunch menu was IDENTICAL ever day of the week. Some items on the lunch soup, salad, dessert bar changed, but not many. And while the dinner food quality was good, we are pescatarian (vegetarian plus fish/seafood) and had communicated that ahead of time, as always. In previous years, we have never had a problem with good dinner options, but this year the exact same vegetarian entree was on the menu the entire week and three nights, they ran out of the fish entree. When I read on their website that they accommodate dietary restrictions with personal attention, I want to make potential guests aware that is not true.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob F, General Manager at Lone Mountain Guest Ranch, responded to this review, March 14, 2013
The success of any hospitality business depends upon cultivating and then retaining their current guests. This review was not only a disappointment to our guest but also to our entire staff. This is not our standard of guest care or service. As you can see from other reviews, this is not our pattern. But in this case we blew it in the kitchen and dining room. We have changed the way we handle "special dietary" requests and the way the dining room staff presents alternatives to the breakfast and lunch buffets. If we had known of the situation before the guest had checked out, we would have pursued a resolution to this situation. In this case we will reach out to them by mail.
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Denver, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2013

Staying at Lone Mtn. Ranch was fabulous. The staff, guides, and instructors took care of everything from ski lessons to Yellowstone excursions. The food was fabulous. We especially enjoyed the sleigh ride and dinner, complete with entertainment.
Beautiful, snow covered hillsides are in every direction, making cross-country skiing and snow shoeing the best I've seen. Our private cabin was warm, quiet and comfortable.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lone Mountain Guest Ranch

Address: 750 Lone Mountain Ranch Road, Big Sky, MT 59716
Phone Number:
Location: United States > Montana > Big Sky
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 25 Specialty Lodging in Big Sky
Price Range (Based on Average Rates): $$$
Number of rooms: 30
Official Description (provided by the hotel):
A historic summer and winter guest ranch located in the Greater Yellowstone Ecosystem. The Ranch is a member of the National and Montana Dude Ranchers' Associations, an ORVIS Endorsed Fly Fishing Lodge, listed on the National Register of Historic Places and it was voted #1 Nordic Ski Resort in North America. While the Ranch primarily hosts week-long stay guests for an all-inclusive vacation, visitors to the Big Sky area are also welcome for half and full day outdoor adventures such as fly fishing, horseback riding and tours of Yellowstone National Park in the summer and over 85 km of Nordic Skiing and 20 km of snowshoeing trails, Ski lessons, Guided Ski and Snowshoe Tours and Yellowstone National Park tours in the winter. Our dining room is also open to area visitors and residents breakfast, lunch and dinner in the summer and winter, as well as the Sleigh Ride Dinner in the winter. ... more   less 
Also Known As:
Lone Mountain Guest Ranch Hotel Big Sky
Lone Mountain Guest Ranch Big Sky, Montana

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