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“nice clean basics” 4 of 5 stars
Review of Super 8 Washington

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Super 8 Washington
2.0 of 5 Hotel   |   2081 Eckelkamp Court, Washington, MO 63090 0093   |  
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Ranked #2 of 2 Hotels in Washington
Certificate of Excellence 2014
GreenLeadersBronze level
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154 reviews from our community

Traveler rating
    76
    56
    15
    5
    2
See reviews for
50
29
11
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 27, 2013

We were in Washington Missouri for a family wedding in June 2013 and booked this hotel because there were no other options available. The hotel's biggest positive is the price of being under $100 a night. But there are some definite drawbacks. There is no elevator which makes the hotel difficult for folks with mobility issues and anyone who would have a problem carrying suitcases up flights of stairs. And the hotel's appearance needs updating -- the tatty carpeting, mushy pillows, dreary paint, etc. Also the bathrooms are small with very limited space for toiletries. Our biggest complaint was the service. We were staying two days and the housekeeper knocked at 11 am to service the room. I informed her that we were leaving in an hour for a family wedding and if she could return then we would be gone and then she could clean the room. However, when we returned in the evening we found that our room had not been cleaned at all ao we received no cleaning services during our visit.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wash8, General Manager at Super 8 Washington, responded to this review, June 28, 2013
Dlar Guest:

Thank you for doing a review on our hotel while visiting our area. We appreciate hearing comments from our guests. Although we do not have an elevator, we try to accommodate all guests with mobility issues on the first floor whenever possible and to assist them with their luggage when it is not possible. We are constantly updating our property, i.e. our new drapes, new comforters, new pillows, flat screen TVs, new white paint with light blue accent walls, and are now in the process of installing new bath vanities to provide more space for our guests. We sincerely and deeply apologize that you did not receive housekeeping service. This is not representative of our service to our guests and was an accidental oversight on our part. We will address this issue with our staff. We hope to see you on your next visit to our area to experience our new updates.

Sincerely,
Mary Frances
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 26, 2013

My stay at the super 8 was full of warmth and comfort. Ethel was ready to greet me after a grueling day and make me feel at home. I will miss her glowing smile and kind words as soon as I leave. Employee of the decade.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wash8, General Manager at Super 8 Washington, responded to this review, June 27, 2013
Dear Guest:

Thank you for your kind words in regard to Ethel's warmth and service provided to you during your stay at our Super 8 Hotel in Washington. She is a delightful employee and greets everyone with a smile. Also, thank you for taking time out of your busy day to do a review and for choosing our hotel for your stay. Your business is truly appreciated and we look forward to your next stay. Till next time, safe travels! (Oh, and Ethel will be here to greet you on your return!)
Sincerely,
Mary Frances
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Washington

Address: 2081 Eckelkamp Court, Washington, MO 63090 0093
Phone Number:
Location: United States > Missouri > Washington
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Washington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Washington 2*
Number of rooms: 50
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